Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,106 reviews
5 stars
822
4 stars
428
3 stars
316
2 stars
158
1 star
382
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 20 minutes, both in the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food served cold or improperly prepared.
Customer Service
Feedback indicated a lack of professionalism and attentiveness from staff and management, with several customers feeling ignored or disrespected.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the dining area and bathrooms, contributing to a negative dining experience.
- RBRay Banks5 days ago1.0Handed the woman at the drive thru window (1/6/2025, approximately 9:00pm) my debit card and a gift card. Well, she charged my debit card the full amount and offered to "throw away the old gift card." I thought it was a nice gesture; except, when I got home, I realized the entire amount was charged to my debit card. I can only assume they have employees stealing gift cards from patrons... Totally unacceptable. Should be closed down.
- KKKylie6 days ago1.0Insanely incompetent staff. They don't answer their phone. Apparently, the only requirement to work here is a pulse.
- EMEddie MednozaJan 1, 20262.0First of all the restaurant wasn't busy at all. The manager and two younger girl were just standing there just off to the left of the registers. They seen when I walked up. There was another customer standing there waiting for them to change her drink which one of the girls had in her hand and was talking instead of making the customers order right. All I ordered was was a cheese burger fries and a drink to go. And it took exactly 38 minutes to get my order from the time I stood infront of the register with only 2 customers eating one beside me trying to get her drink exchanged and no one at the drive through window. To be fair I've been to this McDonald's before and this is the first time that they have not taken care of their business. I think perhaps this colored lady the manager may be new and doesn't understand her responsibility calls for her to direct the team and not in that direction. ⁰
- MLMaria LiconDec 30, 20251.0This place is beyond horrible. The management is awful and it shows in their employees. They do not GAF about order being filled incorrectly. They do not GAF about people complaining. I urge everyone to use their receipts to go online and give them a bad review so it gets back to corporate.
- FFfrancisco figueroaDec 22, 20252.0Asia tiempo que venía a esta lugar me llevé una deserción el lugar está más sucio incluso la persona que te atiende la comida la cocinan por montones esperando el pedido y cuando llega el momento lo meten al micro hondas llegando a tu mesa reseco y frío especialmente los pancakes espero y mejoren
Frequently Asked Questions About McDonald's
What are the opening hours for this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week, all year round.
Does this McDonald's offer delivery service?
Yes, delivery is available 24/7 through their online platform and app.
What types of pickup and delivery options are available at this McDonald's?
You can choose curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Is there a drive-thru service at this McDonald's, and what are the hours?
Yes, there is a drive-thru available 24/7 at this location.
What payment methods can I use at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, Discover, Mastercard, Visa, or cash.
Where can I find the menu for this McDonald's?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Does this McDonald's location have a mobile app for ordering?
Yes, you can order via the McDonald's App, available on both the Apple App Store and Google Play.
Which nearby places can I visit around this McDonald's in San Antonio?
Nearby you can visit Spring Chinese Cuisine & Pho for Asian dining, Starbucks for coffee, and Cookie Plug if you're craving bakery treats.
Are there other fast food options close to this McDonald's?
Yes, Whataburger and Wingstop are nearby if you want to try different fast food styles.
Where can I find convenient services near this McDonald’s, such as pharmacy or postal services?
Nearby, you can find CVS Pharmacy for medical supplies and a UPS Access Point location for shipping needs.