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McDonald's

3.6
(2140 reviews)

Business Details

(210) 341-7886
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4331 Vance Jackson Road, San Antonio, TX
78230, United States

Hours

Reviews

3.6
2,140 reviews
5 stars
885
4 stars
375
3 stars
348
2 stars
138
1 star
394

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, both in the drive-thru and for curbside pickups.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Staff Attitude

Several customers noted rude or dismissive behavior from staff, contributing to a negative dining experience.

Food Quality

There were complaints about cold or stale food, with some customers describing their meals as inedible.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and friendly demeanor.
  • AT
    Angie Turner
    3 days ago
    2.0
    I have been here twice and I only had a quarter pounder meal and both times they have made me wait over 20 minutes when there was no one else in line. I would not go here, it is not fast food. It is slow food
  • DH
    Dustan hernandez
    Feb 24, 2026
    1.0
    Very slow no care
  • KH
    Kamera H
    Feb 12, 2026
    2.0
    They stand around more than they work and they take their SWEET time giving you your order. It’s ridiculous and there’s a worker who’s on the register who acts like he doesn’t know what’s going on every time I come in. They need to either get better workers or just close down this specific location.
  • KK
    Kismet K
    Feb 12, 2026
    2.0
    Now I haven't had a quarter pounder in years so maybe my gauge for size is off, but I opened the box and was like wtff is this lol. I remember them being a lot bigger. Is this the standard now? That's definitely NOT a quarter pounder 🤣
  • DF
    Daniel Flores
    Feb 3, 2026
    3.0
    "It's correct, I checked. They just put the wrong wrapper on it." Clearly this is not a McGriddle, but I'm not surprised as McDonalds consistently gets orders wrong at nearly any location I've tried. I mean no ill will to the workers, but just a reminder to temper your expectations when dealing with this food chain.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 4331 Vance Jackson Road, San Antonio?

McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 through McDonald's online ordering and delivery platforms.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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