McDonald's

3.7
2317 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4422 W Commerce St, San Antonio, TX
78237, United States

Hours

Reviews

3.7
2,317 reviews
5 stars
1,016
4 stars
442
3 stars
322
2 stars
140
1 star
397

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, often exceeding 30 minutes, leading to frustration.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not matching what was requested.

Staff Attitude

Several customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness

The cleanliness of the restaurant, including bathrooms and dining areas, was often criticized, with reports of dirty tables and unsanitary conditions.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items.
  • MG
    Michael Garza
    Nov 13, 2025
    1.0
    Poor service lines Short and still take forever And food is not fresh smh
  • JL
    J L
    Nov 10, 2025
    5.0
    Mickey D's is always a great place. In this particular place is clean, and has friendly staff. Yes, I know it's not the most healthy food in the world. But I like it, and if you don't go eat some grass and bean sprouts somewhere... ;-)
  • GR
    gilbert rubio
    Oct 25, 2025
    2.0
    Placed an online order. A burger was forgotten. I came back and waited 20 minutes for the burger I paid for 40 minutes ago. Why should I have to wait when YOU forgot a burger in my order???? Edit: so McDonald's replied to complain online. I did that before I was told and nothing came of it! Do better McDonald's!
  • JC
    JON CEARLEY
    Oct 18, 2025
    1.0
    Went to this location, ordered a 10pc nugget meal large with a drp. Then I ordered a Double Homestyle meal large with a DIET coke! I asked for my drinks since counter serves their drinks from the drive-thru instead of the self-service beverage machine. (Probably to control cost of sodas and ensure people dont waste refills as well as ensuring the homeless dont get free sodas. Either way, the counter person got my drinks and handed me a regular coke. When i looked at tye reciept it said regular coke but thats is not what i asked for. So when i asked him to correct it to diet he decided to cop an attitude about. I am diabetic, i know what the heck i ordered! Oh also the register person rings me up for a daily double.. Speed of getting your food lets just say you might as well go to Texas Roadhouse and order a full on meal!! You will get your food faster then a FAST FOOD RESTURANT!! Plus your food will be fresher and hotter!!! This location at this point in time SUCKS!!! Also the manager on duty doesnt care about the customers or a complaint or anything. He just sticks himself in a runners position as the store is going to hell in a hand basket!!! DO BETTER WEST COMMERCE!!!
  • EG
    Evelyn Gutiérrez
    Oct 17, 2025
    2.0
    Últimamente han demorado en entregar la comida (40 min.) Es mucho tiempo. También lo que ya no me gusta que no tienen el servicio de la fuente de refrescos disponible y a veces hay que ir al frente para pedirles los refrescos ya que no te los entregan cuando te dan la comida o te dan incompleto el pedido, pero lo que es fastidioso que en cuanto estas en el frente para decir que faltó algo o que necesitas ketchup o lo que sea, pues no se acerca nadie en atenderte o andan tan apurados que no te prestan atención. Y aparte de que se hace una línea de gente de tan lento que estan sacando los pedidos y la gente se molesta se les nota en sus caras. Lo rescatable es que la comida al menos estaba calientita! Mejoren porfavor 🙏🏼 no había escrito por aqui ya que les daba oportunidad de que al regresar iban a mejorar pero siguen igual de meses atras.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 4422 W Commerce St, San Antonio?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, the drive-thru is open 24/7 at this location.