McDonald's

3.7
1419 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2315 SW 36th St, San Antonio, TX
78237, United States

Hours

Reviews

3.7
1,419 reviews
5 stars
617
4 stars
277
3 stars
198
2 stars
94
1 star
233

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews mentioned issues with food quality, such as cold or stale items, incorrect orders, and unsanitary conditions.

Staff Friendliness

While some customers praised the friendliness of certain staff members, others highlighted negative experiences with management and specific employees.

Speed of Service

The speed of service was inconsistent, with some customers experiencing quick service while others faced significant delays.

Cleanliness

The cleanliness of the location received mixed reviews, with some customers noting clean dining areas while others reported unsanitary conditions.
  • AG
    Alescia Green
    2 days ago
    4.0
    The staff is really nice here but my goodness McDonald’s charging me $2.39 for two HALF strips of bacon which is basically one strip?! Almost $3?! Be so for real! And it’s for a McDouble tiny burger.. these prices are ridiculous .
  • JJ
    Joey
    3 days ago
    1.0
    Would rate 0 stars but not an option came and ordered around 2am ordered fresh and waited 12mins for fries that where past holding time and nuggets with a burt cigarette taste,soda was also inedible with a moldy water hose taste.this location harbors bad graveyard employees,also asked for a receipt after not getting during the payment process assured me it was in the bag and it wasn't they do this so you cannot pinpoint which exact employee
  • AL
    A Lara
    Nov 13, 2025
    3.0
    The drive-thru service is not so great at this place it's okay I guess for McDonald's or in other words fast food
  • AS
    Angel Sandoval
    Nov 9, 2025
    1.0
    This location has forever sucked, they slack on everything and is the slowest McDonald’s. They should fix this place and the employees
  • TT
    Texasmade
    Nov 6, 2025
    2.0
    Now I remember why Idont come to this location asked for kids meal and they didn’t even give it to me the way they should. It place in the brown bag with the rest of the food that i ordered. Nuggets looked like it been cooking in the hopper or cabinet holder whatever y’all call it like they were old nuggets the fries where nasty the food wasn’t even warm. Ugh what a waste….

Frequently Asked Questions About McDonald's

What are the McDonald's restaurant's operating hours?

This McDonald's is open 24 hours every day of the week.

During what hours is the drive-through service available at this McDonald's?

The drive-through is open 24 hours every day of the week.