Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and dismissive attitudes.
Speed of Service
Several reviews highlighted slow service, particularly during busy hours, with long wait times reported in both drive-thru and dining areas.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold items and poor presentation.
Cleanliness
Some reviews noted cleanliness issues, particularly in the dining area and restrooms.
AA
Andrew
Jan 3, 2026
5.0
older lady working the drive thru at 1am on january 6th 2026 did AMAZING. she held it down crazy when ppl were throwing up in the line and cutting up, promote her asap. ion know her name but i bet it’s a fine lady name fr
JS
Jay Smith
Dec 14, 2025
1.0
This location never gets the order correct. Not a one, two, or third time. Literally surprised when order is correct. Not an exaggeration. Wouldn't be 1 star even with that if the manager seemed to care. Guy always looks annoyed that we are letting him know order wrong...again.
DD
Donald Dobie
Dec 5, 2025
1.0
Didn't have any big macs or quarter pounders. Asked for extra ketchup got none. Drive thru took over 20 minutes. Staff was rude. Didn't have barbecue sauce for the nuggets. Food was cold.
DS
Dolphy S
Dec 5, 2025
3.0
Why do you all look pissed to work here? Not one smile and diff not friendly. Frys were not salty. At least the McRib was good
JJ
Joey
Nov 21, 2025
1.0
Would rate 0 stars but not an option came and ordered around 2am ordered fresh and waited 12mins for fries that where past holding time and nuggets with a burt cigarette taste,soda was also inedible with a moldy water hose taste.this location harbors bad graveyard employees,also asked for a receipt after not getting during the payment process assured me it was in the bag and it wasn't they do this so you cannot pinpoint which exact employee
What are the McDonald's restaurant's operating hours?
This McDonald's is open 24 hours every day of the week.
During what hours is the drive-through service available at this McDonald's?
The drive-through is open 24 hours every day of the week.
What are the delivery hours for this McDonald's?
Delivery is available Monday from 6 AM to 10 PM, Tuesday from 11 AM to midnight, and 24 hours Wednesday through Sunday.
What types of payment are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services are offered at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order McDonald's food online or for delivery?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on Apple and Android devices.
Does this McDonald's location have a drive-through?
Yes, this McDonald's has a drive-through that is open 24 hours every day.
Are there any convenient nearby places if I'm visiting McDonald's at 2315 SW 36th St, San Antonio?
Nearby places include USPS post office, Western Union for money transfers, and multiple gas stations like Shell and Valero, useful if you need additional services before or after your visit.
Which nearby locations can help with entertainment or quick stops when visiting this McDonald's?
Redbox provides video and game rentals nearby for entertainment, and Circle K offers convenience store products and coffee close to McDonald's.
Are there any health services close to this McDonald's location?
Yes, there are several nearby health facilities including University Health System-sw Clinic, Womens Health Service Ob/gyn, and Southwest - University Family Health Center for medical needs.