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McDonald's

3.6
(1342 reviews)

Business Details

2315 SW 36th St, San Antonio, TX
78237, United States
(210) 431-7900
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2315 SW 36th St, San Antonio, TX
78237, United States

Hours

Reviews

3.6
1,342 reviews
5 stars
569
4 stars
255
3 stars
193
2 stars
87
1 star
238

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, with customers expressing frustration over repeated mistakes.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and dismissive, particularly from management.

Food Quality

Several customers noted that food quality was inconsistent, with reports of cold or stale items and missing components in orders.

Cleanliness

The restaurant was described as cozy and clean by some, but there were also mentions of unsanitary conditions and closed restrooms.
  • MA
    M A
    Feb 7, 2026
    1.0
    I waited 30 minutes for my order
  • RB
    Roger Batten
    Jan 31, 2026
    1.0
    Had a dog. Inside the restaurant on a table being feed chicken nuggets. Management didn’t care.
  • AG
    Angie Garcia
    Jan 25, 2026
    3.0
    Everything was good
  • JJ
    Jersey
    Jan 24, 2026
    5.0
    I normally do not go to McDonald's or eat fast foods. I love to cook and eat at home, but once in a blue when I am running an errand I will get a Mcgriddle bacon egg and cheese. The best little sandwich to satisfy you. Wow, the price did go up to $4.99 before tax, but what isn't going up nowadays. This is not a stand alone McDonald's, so it is small, yet cozy and clean. Food was received warm and customer service from Ashley was wonderful. Keep up to great work Amanda! I did the receipt survey for you! GOD bless you and keep that positivity.
  • MC
    marvin castellon
    Jan 17, 2026
    5.0
    If you working in the neighborhood or a quick off highway 90. This would be a perfect location to get off. Fill up and get yourself a McDonald's value meal or a Big Mac. Just saying it was great

Frequently Asked Questions About McDonald's

What are the McDonald's restaurant's operating hours?

This McDonald's is open 24 hours every day of the week.

During what hours is the drive-through service available at this McDonald's?

The drive-through is open 24 hours every day of the week.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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