McDonald's

3.6
1872 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
25200 Interstate 10 W Lot 2, San Antonio, TX
78257, United States

Hours

Reviews

3.6
1,872 reviews
5 stars
730
4 stars
398
3 stars
289
2 stars
130
1 star
325

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some experiencing waits of over 30 minutes.

Order Accuracy

There were numerous complaints about incorrect orders, with many customers receiving items they did not order or missing items altogether.

Food Quality

Feedback on food quality was mixed; while some enjoyed their meals, others received cold or poorly prepared food.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported rude or inattentive service.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and restrooms, indicating a need for better maintenance.
  • FG
    Flor Gutierrez
    1 day ago
    5.0
    We have been choosing this McDonald’s for years now. They have great service and the employees are very attentive and courteous. Monica the manager has gone out of her way to be courteous to us when we’ve been there.
  • MS
    maddi sarnecki
    1 day ago
    1.0
    Worst McDonald’s I’ve ever been to. Came at night and there were 4 people in the drive thru and 6 inside. One guy had waited for 45 minutes for a drink and Fryes. 40 min wait and had to cancel the order. The kids working there said they had bag orders and when asked about the order we were told if we stopped asking it would be faster. Don’t waste your time it’s the farthest from fast food we’ve ever been to.
  • NR
    New Results
    2 days ago
    5.0
    Clean and a great place to quick charge your ev
  • BC
    Blsd CaliGrl
    Nov 14, 2025
    1.0
    Asked for a remake because the muffin is burnt and was told "that's just how they come out" 😡 Really? I've been having them my entire life and never got a burnt one like this. When they saw that I took a picture they brought another one out
  • PR
    Pedro Hecht De La Riva
    Nov 1, 2025
    5.0
    Friendliest McDonald's I've ever been to, and it was really early in the morning, congrats! Keep it up

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week, including holidays.

Does this McDonald's offer drive-thru service?

Yes, the drive-thru is open 24/7 at this location.