Brand Certified
McDonald's
3.7(3652 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2402 E Southcross, San Antonio, TX
78223, United States
Certified by McDonald's • Mar 01, 2026
(210) 533-8771
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.7
3,652 reviews
5 stars
1,543
4 stars
800
3 stars
570
2 stars
246
1 star
493
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees are praised for their friendliness and professionalism, while others are criticized for rudeness and unprofessional behavior.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor handling of complaints.
Cleanliness
The cleanliness of the location is inconsistent; while some reviews mention a clean environment, others report unsanitary conditions.
Speed of Service
The speed of service varies significantly, with some customers experiencing quick service while others faced long wait times.
Food Quality
Food quality is also inconsistent, with some customers enjoying fresh meals while others received cold or poorly prepared items.
- LTLetty Cardona Tile2 days ago1.010 minutes parked at curbside for 1 hashbrown and sausage biscuit! Walked in workers ignore you ! On top off the the good is nasty and cold! Do better!
- SMSandy Mathews3 days ago4.0only thing wrong was the burgers were under cooked and my husband had a hair in his fries. The lady who help was very polite and helpful I believe they need to wear hairnets not just putting their hair in braids.
- VRVictoria RodriguezFeb 24, 20265.0They treated me so nice and always get my orders correct.
- ELEarlzell LewisJan 22, 20265.0I love this location the food is fresh and made in a timely matter. The environment is clean, the employees are nice and professional. The manager Kristie pays attention to to her customers have a great attitude and good energy. She also takes the time to communicate with her customers. To make sure their visits are going well. I would definitely recommend this location.
- JPJesus PeñaJan 14, 20261.0Esta cerca de mi casa pero es el McDonald's que nunca atienden bien hoy justamente me encuentro en la ubicación y prefiero pedir por la máquina porque siempre están ocupados y sale que la máquina no tiene ningún número para hacer mi orden y le digo ala muchacha dámelos para ponerlos en las maquinas y me dijo que no aparte de que todavía le iba hacer el favor
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 2402 E Southcross, San Antonio?
McDonald's at 2402 E Southcross is open 24 hours a day, 7 days a week, including all holidays.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery services 24/7 with options such as curbside pickup, same-day delivery, and no-contact delivery.
Is there a drive-thru service available at this McDonald's?
Yes, the McDonald's at 2402 E Southcross offers a drive-thru service that operates 24 hours a day, 7 days a week.
How can I place an order online for pickup or delivery from this McDonald's?
You can place an order online via the McDonald's App or through their website using the provided delivery and order URLs.
What payment options are accepted at McDonald's 2402 E Southcross?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What types of services and amenities does this McDonald's provide?
Services include drive-thru, gift cards, McDelivery, mobile offers and ordering, and WiFi for customers.
What nearby fast food restaurants can I visit around McDonald's at 2402 E Southcross?
Nearby fast food options include another McDonald's and Wendy's, which are convenient alternatives for quick dining or if McDonald's is busy.
Are there any entertainment or rental services near this McDonald's location?
Yes, there is a Redbox rental kiosk nearby where customers can rent movies or games before or after dining at McDonald's.
Where can I find nearby hair and beauty salons near McDonald's on Southcross?
Nearby salons include Scissors Palace, Supercuts, and Jo Vonne Wig Salon where customers can get haircuts or beauty services in the area.
What health and medical facilities are located near McDonald's at 2402 E Southcross?
Nearby health services include A Choice For Women Center, Southeast Foot Care, The Dental Doc, Planned Parenthood, Family Planning Associates, and Methodist Hospital Metropolitan Women and Teen Center East.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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