Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
3,944 reviews
5 stars
1,705
4 stars
871
3 stars
605
2 stars
258
1 star
505
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Food Quality
Food quality was inconsistent, with several complaints about stale or improperly prepared items, while some customers enjoyed fresh meals.
Cleanliness
The cleanliness of the location received mixed reviews, with some praising the cleanliness and others noting unsanitary conditions.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Drive-Thru Efficiency
Drive-thru service was noted as fast by some, but others experienced delays and confusion, particularly with online orders.
- RARaul Aguirre2 days ago1.0I’m a constant DoorDash and this store here doesn’t allow you to use direction until 6 it’s doesn’t A curfew and RN of DoorDash says that I would provide us restrooms every time we need to, but apparently I don’t apparently I’d like to chitchat more than any orders for everybody. I’ve driven into this McDonald’s many times and never had a problem till now I’m gonna be reporting everything I see. Now thanks most truthful an respectful or go hire hr
- JRJacquelyn RivasJan 2, 20261.0Just got home and my large fry was only halfway filled, please train your staff better.
- LRLp RoseperezJan 2, 20261.0Had a really bad experience tonight at McDonald's with a lady named Christy that works there spoken to the manager but Chrissy comes to the window instead very unprofessional they had forgot to add something to my order and the girl Christy said I had to come back around so I went around and waited for another 15 minutes the guy in the first window had told me to go to the second window obviously for the courtesy of time that I waited for another 15 minutes I thought it would probably be for free so I wouldn't be taxed out twice
- LBLorraine “GuttahPain” BergerJan 2, 20261.0Had a really bad experience with worker Christy after they made a mistake by not adding something to my order I went back around and the drive-thru and waited another 15 minutes to let them know that they didn't add it to my order and this lady Christy that works there at night had a very ugly attitude and Slammed the window on me after I explained to her about what happened and made me still pay for it and tax me out twice very unprofessional didn't like the service at all!
- NPNya PerezDec 21, 20251.0First bite my son took of this nugget and it had a piece of some kind of rubber! This is unacceptable and unbelievable. God thing my son choked on it and i was able to get it out of his mouth, he is 18 months, that was a scary situation. Corporate Will be hearing about this.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 2402 E Southcross, San Antonio?
McDonald's at 2402 E Southcross is open 24 hours a day, 7 days a week, including all holidays.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery services 24/7 with options such as curbside pickup, same-day delivery, and no-contact delivery.
Is there a drive-thru service available at this McDonald's?
Yes, the McDonald's at 2402 E Southcross offers a drive-thru service that operates 24 hours a day, 7 days a week.
How can I place an order online for pickup or delivery from this McDonald's?
You can place an order online via the McDonald's App or through their website using the provided delivery and order URLs.
What payment options are accepted at McDonald's 2402 E Southcross?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What types of services and amenities does this McDonald's provide?
Services include drive-thru, gift cards, McDelivery, mobile offers and ordering, and WiFi for customers.
What nearby fast food restaurants can I visit around McDonald's at 2402 E Southcross?
Nearby fast food options include another McDonald's and Wendy's, which are convenient alternatives for quick dining or if McDonald's is busy.
Are there any entertainment or rental services near this McDonald's location?
Yes, there is a Redbox rental kiosk nearby where customers can rent movies or games before or after dining at McDonald's.
Where can I find nearby hair and beauty salons near McDonald's on Southcross?
Nearby salons include Scissors Palace, Supercuts, and Jo Vonne Wig Salon where customers can get haircuts or beauty services in the area.
What health and medical facilities are located near McDonald's at 2402 E Southcross?
Nearby health services include A Choice For Women Center, Southeast Foot Care, The Dental Doc, Planned Parenthood, Family Planning Associates, and Methodist Hospital Metropolitan Women and Teen Center East.