Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
3,918 reviews
5 stars
1,696
4 stars
865
3 stars
604
2 stars
257
1 star
496
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and unprofessional behavior.
Order Accuracy
Many customers expressed frustration over incorrect orders and missing items, indicating a consistent issue with order fulfillment.
Cleanliness
While some reviews commend the cleanliness of the dining area, others highlight dirty restrooms and play areas, suggesting inconsistency in maintenance.
Speed of Service
The speed of service is a mixed bag; some customers report fast drive-thru experiences, while others complain about long wait times and slow service.
Food Quality
Feedback on food quality is largely negative, with complaints about stale or poorly prepared items, though some customers did enjoy their meals.
- LLLuis LópezNov 16, 20255.0Fue la comida más rica de mundo
- WCWinter CielenckiNov 3, 20251.0Rude staff if you come late. Feels like they all rather be at home, especially the girl that was taking the orders and payment. Came to this location because its close to my work and we dont get out till 2am. Not sure if we will be back after this experince. If you can go somewhere else if its late.
- CJChrissy J.Oct 20, 20255.0Thank you for the manager and EStella for helping me with my app promo code I was having trouble but she helped me get through it thank you for your time and your help you have very great customer service we need more people like you.
- WJWENDY JUANESOct 20, 20254.0Place was clean, had a good play area for the kids, everyone was friendly, but the restrooms stunk up the whole dining area, the smell was awful! There was also a homeless man right outside the front doors trying to talk to my 4 yr old and it scared her.
- CDColton DonahooOct 17, 20251.0Ordered just a coke. The cokes were just carbonated water. They said they’d go check them and that they were fine. Finally after 10 mins of multiple workers just staring at me someone asked if I’d been helped. I told them the what was wrong. They said they’d check. They either lied or they just don’t care. I went back to get a coke and it was exactly the same. They either didn’t check or just did nothing because they’re lazy. Terrible customer service. Thanks for stealing my $2.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 2402 E Southcross, San Antonio?
McDonald's at 2402 E Southcross is open 24 hours a day, 7 days a week, including all holidays.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery services 24/7 with options such as curbside pickup, same-day delivery, and no-contact delivery.
Is there a drive-thru service available at this McDonald's?
Yes, the McDonald's at 2402 E Southcross offers a drive-thru service that operates 24 hours a day, 7 days a week.
How can I place an order online for pickup or delivery from this McDonald's?
You can place an order online via the McDonald's App or through their website using the provided delivery and order URLs.
What payment options are accepted at McDonald's 2402 E Southcross?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What types of services and amenities does this McDonald's provide?
Services include drive-thru, gift cards, McDelivery, mobile offers and ordering, and WiFi for customers.
What nearby fast food restaurants can I visit around McDonald's at 2402 E Southcross?
Nearby fast food options include another McDonald's and Wendy's, which are convenient alternatives for quick dining or if McDonald's is busy.
Are there any entertainment or rental services near this McDonald's location?
Yes, there is a Redbox rental kiosk nearby where customers can rent movies or games before or after dining at McDonald's.
Where can I find nearby hair and beauty salons near McDonald's on Southcross?
Nearby salons include Scissors Palace, Supercuts, and Jo Vonne Wig Salon where customers can get haircuts or beauty services in the area.
What health and medical facilities are located near McDonald's at 2402 E Southcross?
Nearby health services include A Choice For Women Center, Southeast Foot Care, The Dental Doc, Planned Parenthood, Family Planning Associates, and Methodist Hospital Metropolitan Women and Teen Center East.