Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
3,258 reviews
5 stars
1,344
4 stars
596
3 stars
509
2 stars
234
1 star
575
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional staff, with many experiencing long wait times and incorrect orders.
Food Quality
Several reviews mentioned cold, stale, or incorrect food items, leading to dissatisfaction with the overall dining experience.
Cleanliness
Some customers noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
Customer Experience
While a few customers praised friendly employees and good service, the majority expressed frustration with the overall experience, citing slow service and poor management.
- KMKim MelendezJan 1, 20261.0Went through the drive thru and said hello to make sure they were open since the lights were off and the lady on speaker replied “dang can you wait “. Very unprofessional!!!!
- EHEsmeralda HernandezDec 31, 20251.0I paid at 1052am it is now11:18all I ordered was the mc double meal. I’m still waiting for it. Tried calling and no answer.
- DHDesiree HernandezDec 30, 20253.0Already 3 separate trips to this McDonald's and every single time I'm shorted 1-3 nuggets. My nephew got 6ct nuggets only got 5. My brother got 10ct only got 7. Got the 20ct only got 18.
- JMJosie MuroDec 30, 20251.0Service here sucks went in drive thru and they made mistakes with my burger plus I ordered apple pie they charged me and then tell me they don’t have any so I get a refund for my pie then wanted a refund for my coffee because the pie with coffee the manager was so rude just because I needed a refund. I then went inside to get my soft drinks they forgot to give me and the manager kicks me out because she was upset this McDonald’s never fails to be rude plus NO CONDIMENTS food was for my kids not me this McDonald’s is just not it
- DGDiamond GonzalezDec 24, 20251.0Rude employees, not professional AT ALL ! Looked like they didn't know what they was doing and just standing the hell around !!! DONT RECOMMEND COMING TO THIS MCDONALD'S AT ALL !!!!!!!!!!
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 1819 S New Braunfels, San Antonio, TX?
McDonald's at 1819 S New Braunfels is open 24 hours a day, every day of the week.
Does this McDonald's location offer drive-thru service?
Yes, McDonald's at 1819 S New Braunfels offers drive-thru service 24/7.
What delivery options are available at this McDonald's?
This McDonald's offers delivery services including curbside pickup, standard delivery, same day delivery, and no-contact delivery.
Where can I order McDonald's food for pickup or delivery online?
You can order McDonald's for pickup or delivery online at https://mcdonalds.order.online/business/-5579 or via their app.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer WiFi for customers?
Yes, McDonald's at 1819 S New Braunfels provides free WiFi for its customers.
Are there any nearby gas stations where I can fuel my vehicle before or after visiting McDonald's?
Yes, there are Valero and Corner Store gas stations nearby where you can fuel your vehicle before or after your visit to McDonald's.
What other food options are near McDonald's at 1819 S New Braunfels?
Nearby food options include Redbox for rentals and Tacos El Gordo, a Mexican restaurant food truck.
Are there any mobile phone stores close to McDonald's for convenient shopping?
Yes, Boost Mobile, Cricket Wireless Authorized Retailer, and Metro by T-Mobile are nearby for your mobile phone needs.
Does McDonald's at this location participate in any rewards program?
Yes, McDonald's offers MyMcDonald's Rewards, allowing customers to earn points for free food.