Brand Certified
McDonald's
3.6(3278 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1819 S New Braunfels, San Antonio, TX
78210, United States
Certified by McDonald's • Mar 01, 2026
(210) 534-9200
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
3,278 reviews
5 stars
1,346
4 stars
597
3 stars
512
2 stars
241
1 star
582
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20-30 minutes for orders.
Staff Attitude
Many reviews highlighted rude and unprofessional behavior from staff, with some customers feeling dismissed or ignored.
Order Accuracy
Numerous complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
Food Quality
Several customers mentioned receiving cold or stale food, with some expressing disappointment in the overall quality.
Cleanliness
There were reports of unsanitary conditions in the restaurant, contributing to a negative dining experience.
- SWSteven Wetzel4 days ago2.0The quarter pounder was not good. Too much mustard and ketchup. The meat didn’t taste fresh. And the fries were terrible. Store on i10 and Gevers.
- BBBWW101Feb 20, 20265.0Its one of my favorite fast food restaurants on this earth....and I still know im not eating healthy food its addictive and is very appealing especially if u have the app 🙃 🤷🏽♀️🥱♥️🤣
- NTNathaly Vasquez (Tokachiwa)Feb 19, 20263.0It's by the highway homeless are always expected to be around a mcdonald's but honestly I'm kinda disappointed took over 20 minutes for a sausage egg mcmuffin and a mcchicken biscuit and a iced coffee i understand that its busy but they seriously need to hire more people to open a 2nd line one for drive through orders ome for kiosk,mobile,and lobby orders to keep up with the demand it's mcdonald's of course they can afford to hire more people but won't.
- KRKat RodriguezFeb 3, 20262.0This McDonald's location sucks! This is the closet location to me and I go sometimes when I'm getting off the highway towards home. It never fails, this location always messes up the order in one way or another. I noticed some workers in the morning are nicer.
- MRMonica Fragozo RoccoJan 26, 20261.0On the way to the hospital we thought we would make a quick stop to pick up several different orders to accommodate all of us at the hospital after a 10 min of being told that they wouldn't take more than 2 orders by the Child looking person who was unable to articulate or explain why more than one order couldn't be placed since one was just a pickup for someone else. Mind you the coffee and the McRib are the only things I get from McDonald's. The manager Natalie was of absolutely No Help with her only saying she was following procedure. 30 min later. Still waiting.Even after getting out of drive thru per her procedure my Kiddos didn't get their fries. Without Even an apology Instead we got an Attitude for asking for one.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 1819 S New Braunfels, San Antonio, TX?
McDonald's at 1819 S New Braunfels is open 24 hours a day, every day of the week.
Does this McDonald's location offer drive-thru service?
Yes, McDonald's at 1819 S New Braunfels offers drive-thru service 24/7.
What delivery options are available at this McDonald's?
This McDonald's offers delivery services including curbside pickup, standard delivery, same day delivery, and no-contact delivery.
Where can I order McDonald's food for pickup or delivery online?
You can order McDonald's for pickup or delivery online at https://mcdonalds.order.online/business/-5579 or via their app.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer WiFi for customers?
Yes, McDonald's at 1819 S New Braunfels provides free WiFi for its customers.
Are there any nearby gas stations where I can fuel my vehicle before or after visiting McDonald's?
Yes, there are Valero and Corner Store gas stations nearby where you can fuel your vehicle before or after your visit to McDonald's.
What other food options are near McDonald's at 1819 S New Braunfels?
Nearby food options include Redbox for rentals and Tacos El Gordo, a Mexican restaurant food truck.
Are there any mobile phone stores close to McDonald's for convenient shopping?
Yes, Boost Mobile, Cricket Wireless Authorized Retailer, and Metro by T-Mobile are nearby for your mobile phone needs.
Does McDonald's at this location participate in any rewards program?
Yes, McDonald's offers MyMcDonald's Rewards, allowing customers to earn points for free food.
Brand Certified Facts from McDonald's
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Certified March 01, 2026Yext Knowledge Graph
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