McDonald's

3.7
1834 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1846 S Gen McMullen, San Antonio, TX
78226, United States

Hours

Reviews

3.7
1,834 reviews
5 stars
809
4 stars
372
3 stars
282
2 stars
117
1 star
254

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude service and poor management, with many experiences highlighting long wait times and incorrect orders.

Cleanliness

Several reviews mentioned dirty dining areas and unsanitary conditions, although some customers noted that the location was clean.

Food Quality

While some customers enjoyed the food, others complained about cold, soggy fries and incorrect orders, indicating inconsistency in food preparation.

Speed of Service

Many customers expressed frustration with slow service, particularly in the drive-thru, with long wait times being a common theme.

Staff Attitude

Feedback indicated a lack of friendliness among staff, with multiple instances of rude behavior reported by customers.
  • AL
    Alex Lemire
    Nov 4, 2025
    1.0
    0 service, waited 20 minutes in the drive through to be ignored, drove up to the window to see if I could catch someone's eye, seen and ignored by 8 different employees. Keep driving
  • GC
    gerard cortez
    Nov 1, 2025
    1.0
    Ordered twice from this area , with their night shift. Both times bullshit. I was missing 75 percent of my order. And the delivery driver told me they said they were able to provide a refund. When it came time to do so they were unable to do anything supposedly and I was told I would need to contact dash support. I don't even have doordash. Low and behold door dash was no help either. And I call this restaurant about my order and theyre unable to do anything. Ordered a classic quarter pounder pack. And 20 nuggets with fries and a flurry and large frappe. But theyre machine was "down for cleaning" and I got no flurry or frappe upon arrival or my 20 piece with fries. And was missing a 10 piece from the quarter pounder pack.
  • MV
    Mia Vital
    Oct 29, 2025
    1.0
    Gave me a small smoothie when I asked for a medium, and I found a lettuce when I asked for a plain burger, just the cheese and the meat, my burger is salty when it's never to salty, the tables is also dirty, it is 11/05/25 when I order a cheeseburger for my little cousin and as he was eating it, he had found a hair in his cheeseburger
  • MC
    Ms Crossley
    Oct 24, 2025
    4.0
    I was happy with how quick I got my food. I ordered on the app. However, the younger girl with blue hat and black sweater could use some customer service training. I arrived, nice older lady in yellow handed me my bag. I decided to order a beverage. The girl who called my name and handed the beverage to me was rude. I smiled and said thank you. She said nothing at all. She threw the whole experience off. Whoever hired her should write a PiP. If she doesn't feel up to the challenge of greeting the customers, she should stay in the back. I'm on my way to work, I'd like to keep my spirits up.
  • SS
    sebastian sanchez
    Oct 17, 2025
    1.0
    Always getting parked for my order. Even when it's small and trying to get back to work on time. No matter the time or day I still get parked.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1846 S Gen McMullen, San Antonio, TX?

McDonald's at 1846 S Gen McMullen is open 24 hours every day, Monday through Sunday.

Does this McDonald's location offer delivery service?

Yes, McDonald's offers delivery service 24/7 at this location, including same-day and no-contact delivery options.