Brand Certified
McDonald's
3.6(1392 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
18503 IH 10 West, San Antonio, TX
78257, United States
Certified by McDonald's • Mar 01, 2026
(210) 561-9900
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
1,392 reviews
5 stars
581
4 stars
277
3 stars
194
2 stars
97
1 star
243
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of excellent and poor service experiences, with some praising friendly staff while others highlighted rude behavior and long wait times.
Order Accuracy
Multiple reviews noted issues with incorrect orders, including missing items and wrong modifications.
Cleanliness
Some customers appreciated the cleanliness of the restaurant, while others reported unsanitary conditions.
Speed of Service
Many customers expressed frustration with slow service, particularly in the drive-thru, with long wait times being a common complaint.
Management Response
There were positive mentions of management addressing issues, but also complaints about unhelpful or rude management.
- ASAstrid SegoviaFeb 6, 20265.0Everyone was so kind. Such a clean space. Helpful staff. Shoutout to Claudia for making this typical experience even more special. Never expected such exceptional service at McDonald’s :)
- EEEnigmaJan 31, 20265.0The staff is has always been real friendly and kind. They never get my orders wrong for this I thank you.
- GOGregory OaksJan 30, 20261.0Casually shorts people change with no clear signage posted. The cashier didn't give any notice either. I know pennies are discontinued, that doesn't give a license to steal from people.
- THTeresa HerbicJan 27, 20261.0We were charged on our credit card 2 days after our visit $28.33 for food We Never Bought! Jose, the Manager, is denying and causing us grief not removing this fraudulent charge. TERRIBLE. PLEASE HELP! Don't go to this McDonald's unless you want to be totally screwed!!! I will remove this once addressed but not until then.
- RRRarrin9378Jan 2, 20265.0Ordered on Doorash 01/02/2026, two 10 piece McNuggets, 2 Double Cheeseburgers (Extra Onion / Extra Pickle) and a basket of fries. First off let me commend whoever was on shift tonight in the kitchen for actually putting extra onions!!!! I've been ordering the same thing virtually my entire life and when they switched to grilled onions I was more than a little bothered and upset because even when you ask for extra you don't see any difference. Tonight however I did receive actual, extra diced onions on the burgers and it took me back to before they introduced the nonsense grilled onions and I loved every bit of it. THANK YOU to whoever made the food tonight. And McDonald's corporate, listen to me when I say this. The grilled onions DO NOT make the burgers better, in fact it just masks the onion flavor all together and it's like every burger that has the diced onions option might as well not have any. PLEASE change back to how they were made here tonight. The whole order was fresh and awesome. I've always had a positive experience here at the Rim location but tonight was a solid 10/10.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 18503 IH 10 West, San Antonio?
McDonald's at 18503 IH 10 West, San Antonio, is open 24 hours every day of the week.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's location has a drive-through open 24/7.
Can I order McDonald's food for delivery from this location?
Yes, delivery is available 24/7 with services including curbside pickup, same-day delivery, and no-contact delivery.
What payment methods are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are there mobile apps available to order from McDonald's?
Yes, you can order via the McDonald's app available on iOS and Android platforms.
Where can I find the full menu for this McDonald's location?
The full McDonald's menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What services does this McDonald's offer to customers?
Services include DriveThru, GiftCards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby dining options are close to this McDonald's at 18503 IH 10 West?
Nearby dining options include Hofbrau at the Rim (beer garden), Mi Familia at the Rim (Tex-Mex restaurant), Carl's Jr., Popeyes® Louisiana Kitchen, Sonic Drive-In, Which Wich Superior Sandwiches, Smoothie King, Whataburger, Chick-fil-A, and Marco's Pizza.
Are there any nearby car wash services near this McDonald's?
Yes, nearby car wash options include Diamond Brite Car Wash, All American Car Wash, Racer Classic Car Wash, and Diamond Brite.
What other retail or service stores are near McDonald's at 18503 IH 10 West?
Nearby retail and service stores include Mattress Firm, Great Clips (hair and beauty salon), The Rim Nails & Spa, The Joint Chiropractic, DICK'S Sporting Goods, Lowe's Home Improvement, and Minute Key locksmith service.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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