McDonald's

3.4
1629 reviews
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Business Details

18146 Blanco Rd, San Antonio, TX
78232, United States
(210) 408-7400
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
18146 Blanco Rd, San Antonio, TX
78232, United States

Hours

Reviews

3.4
1,629 reviews
5 stars
594
4 stars
295
3 stars
246
2 stars
131
1 star
363

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables, restrooms, and a neglected play area.

Operational Hours

Many customers noted discrepancies with advertised 24-hour service, often finding the location closed during late hours.

Food Quality

While some customers praised the food as hot and fresh, others reported receiving incorrect or subpar items.

Staff Competence

There were complaints about language barriers and staff not being attentive or helpful, impacting the overall customer experience.
  • TN
    Taides Nieves
    Nov 17, 2025
    5.0
    Excelente 👌
  • BB
    Ben
    Nov 10, 2025
    1.0
    Whatever was on his phone was more important than taking my order
  • MS
    Michael Saldaña
    Nov 6, 2025
    1.0
    Went with my family the other night and the experience was awful. They gave me the wrong order and somehow for the manager, was funny. She started laughing saying “I’m sorry”. The McCrispy was literally burned, both the chicken and the bread, they said it should be like that.
  • NL
    Nik Li
    Nov 5, 2025
    1.0
    Disappointed in this location. They forgot to add in 1 item from my order, nuggets for my toddlers. I had to drive all the way back thru traffic and inform them. One of the ladies, I didn’t get her name but she had fair skin, was so nice and understanding. Top notch customer service and she was the same one that took my order at the drive thru. The one handing me my food, on the other hand, was present when I brought back my receipt. She made the rudest ugliest face then spoke to a man about me in Spanish. I guess she assumed I didn’t speak Spanish. I was not lying that she didn’t put the item in my bag. She didn’t. I should have checked right away but I didn’t. That’s in me. This place gets one star for the amazing worker that took my order and was kind the entire time. The rest were taken off due to the incompetence and rudeness of the other employees.
  • PG
    Pichirela Gonzalez
    Oct 15, 2025
    1.0
    Atienden pésimo
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Frequently Asked Questions About McDonald's

What are the opening hours for this McDonald's location?

This McDonald's is open 24 hours a day, every day of the week.

Does this McDonald's offer drive-thru service?

Yes, this McDonald's has a drive-thru that is open 24/7.