Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,881 reviews
5 stars
731
4 stars
349
3 stars
237
2 stars
151
1 star
413
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for orders, especially in the drive-thru, with some waiting over 30 minutes.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers receiving incorrect orders or items that were not fresh.
Cleanliness
Numerous complaints highlighted unsanitary conditions in the restaurant, including dirty tables and floors.
Customer Service
There were consistent reports of rude or unhelpful staff, with many customers feeling ignored or poorly treated during their visits.
Management Issues
Several reviews pointed to poor management practices, including staff being unresponsive and a lack of organization during busy times.
- ACAnthony CruzNov 6, 20251.0Tired of always getting my order wrong i order 5 biscuits i got only 2 not even a napkin in the bag
- RRRayneNov 3, 20251.0With all the one stars has management looked into the problem
- MRmiriam rendonNov 2, 20251.0Had me wait at least 15-20 mins on my food. Ridiculous service. Was not once greeted when arrived.
- RRRobert RiveraOct 26, 20252.0Ever since the city installed a median, it's been difficult for this location. The fries were super cold when I got them
- RRrxippyOct 20, 20251.0If I could leave a zero I would. I’m a postal worker and this mc Donald’s is on my actual route where I their mail. I got denied WATER while in uniform. Worse mc donalds I’ve been to and highly recommend avoiding.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 1643 Pleasanton Road in San Antonio?
McDonald's operates 24/7 every day of the week at this location.
Is drive-through service available at this McDonald's, and what are its hours?
Yes, the drive-through is open 24/7 every day at this McDonald's.
What delivery options does McDonald's offer?
McDonald's offers curbside pickup, delivery including same-day and no-contact delivery services.
How can I order food from this McDonald's location online?
You can order online via the McDonald's website or use the McDonald's App available on Apple App Store and Google Play.
What payment methods are accepted at McDonald's on Pleasanton Road?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer WiFi and mobile ordering?
Yes, this location provides WiFi, mobile ordering, mobile offers, McDelivery, and drive-thru services.
What are some nearby places to McDonald's at 1643 Pleasanton Road?
Nearby places include Alamo Dog & Cat Hospital, La Grande 3 Mexican Restaurant, Guardian Angel Child Development Center, and Taqueria Jalisciense among others.
Are there any local restaurants near McDonald's where I can explore other dining options?
Yes, nearby restaurants include La Grande 3, Taqueria Jalisciense, and Amigo Liquor which also serves drinks.
Can I find child care services near the McDonald's on Pleasanton Road?
Yes, Guardian Angel Child Development Center and Guardian Angel Child Care Center are nearby child care and preschool options.
What automotive services are available close to McDonald's on Pleasanton Road?
Nearby automotive services include Heights Supreme Auto Center, Mia Shop (tire shop), Doc's Auto (car dealer and repair), and Doc's Towing & Wrecker Service.