Brand Certified
McDonald's
3.4(1916 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1643 Pleasanton Road, San Antonio, TX
78221, United States
Certified by McDonald's • Mar 01, 2026
(210) 927-4000
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,916 reviews
5 stars
743
4 stars
356
3 stars
239
2 stars
153
1 star
425
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times at both the drive-thru and in-store, often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food served at the wrong temperature.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.
Staff Attitude
Feedback indicated a lack of professionalism and poor customer service from staff, with some customers feeling ignored or treated rudely.
Food Quality
There were mixed reviews on food quality, with some customers enjoying their meals while others reported cold or poorly prepared food.
- OGOchy GarzaFeb 19, 20265.0Awesome place nice people great service drive thru 🫶
- AAAshleyFeb 17, 20262.0I do prefer this McDonald's. They get the orders wrong a lot. 😮💨
- EGEmmanuel GutierrezJan 28, 20261.0Can’t ever make my food right always have to get down and get it corrected. Can’t use my card for separate purchases. Overall worst McDonald’s
- RVRick VelaJan 16, 20261.0Every time I try to come to this location around 10pm or 11pm at night when I'm off work, it never fails, I'm having to wait 10-15 minutes sometimes even 15-20 minutes to order or even if I placed a pick up order through my app and having to cancel my order because of having to wait! The staff needs to schedule or hire more people because this is ridiculous already with this location especially when there hasn't been much of a line!
- FSF SJan 14, 20261.0This location is always slow for drive thru so expect to wait 20-30 minutes no matter what time— online preorder or not. Small order or not. Even longer wait if they get your order wrong which 3 out of 5 times it is. Food quality is sometimes not the usual standard from McDonald’s. Meat on burgers is sometimes chard. Avoid.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 1643 Pleasanton Road in San Antonio?
McDonald's operates 24/7 every day of the week at this location.
Is drive-through service available at this McDonald's, and what are its hours?
Yes, the drive-through is open 24/7 every day at this McDonald's.
What delivery options does McDonald's offer?
McDonald's offers curbside pickup, delivery including same-day and no-contact delivery services.
How can I order food from this McDonald's location online?
You can order online via the McDonald's website or use the McDonald's App available on Apple App Store and Google Play.
What payment methods are accepted at McDonald's on Pleasanton Road?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer WiFi and mobile ordering?
Yes, this location provides WiFi, mobile ordering, mobile offers, McDelivery, and drive-thru services.
What are some nearby places to McDonald's at 1643 Pleasanton Road?
Nearby places include Alamo Dog & Cat Hospital, La Grande 3 Mexican Restaurant, Guardian Angel Child Development Center, and Taqueria Jalisciense among others.
Are there any local restaurants near McDonald's where I can explore other dining options?
Yes, nearby restaurants include La Grande 3, Taqueria Jalisciense, and Amigo Liquor which also serves drinks.
Can I find child care services near the McDonald's on Pleasanton Road?
Yes, Guardian Angel Child Development Center and Guardian Angel Child Care Center are nearby child care and preschool options.
What automotive services are available close to McDonald's on Pleasanton Road?
Nearby automotive services include Heights Supreme Auto Center, Mia Shop (tire shop), Doc's Auto (car dealer and repair), and Doc's Towing & Wrecker Service.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website