Brand Certified
McDonald's
3.4(1072 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
19915 Stone Oak Parkway, San Antonio, TX
78258, United States
Certified by McDonald's • Mar 01, 2026
(210) 490-2988
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,072 reviews
5 stars
406
4 stars
192
3 stars
128
2 stars
81
1 star
265
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional behavior from staff, with many experiences of order inaccuracies and dismissive attitudes.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor communication regarding mobile orders.
Cleanliness
While some customers praised the cleanliness of the restaurant, others reported dirty conditions, particularly in the bathrooms and play areas.
Food Quality
Feedback on food quality was mixed, with several customers receiving cold or poorly prepared items, while others noted fresh and hot food.
Management Issues
Several reviews mentioned a lack of effective management, with complaints about staff training and responsiveness to customer concerns.
- BDBrian DavilaFeb 21, 20261.0The air conditioner has been broken at this location since the summer. Very hot inside and muggy. Blah
- NBNatalia BFeb 15, 20261.0Worse McDonald I’ve gone to, had to send back 3 times my hamburger cuz it was cold and they threw the cheese on top without even heating it up. We asked for manager and didn’t want to even come out. They said that the cheese does not melt, like come on, we end up asking to put the hamburger in the microwave and of course the cheese melted! They said they were busy. It was literally only us and another 2 people with their food already. Drive thru nothing compare to other McDonald’s. And no wonder why.
- ABAubri BainJan 30, 20265.0the manager runs this mcdonald’s so well! best mcdonald’s i’ve ever been too and definitely the best in san antonio
- YRYvonne RamirezJan 18, 20265.0Thank you for the service being there when its cold out! Appreciate all you do Thank you!!
- LLLeedle LeeJan 15, 20265.0Everyone is super nice and timely and the food always comes out consistent because it’s always fresh and tastes great!! The McDonald’s is amazing thank you team for your hard work ☺️ྀིྀིྀིྀིྀི🍟
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
- Phone number
- Official website