McDonald's

Reviews

• HH

  Hunter Heart

  Jan 1, 2026
  1.0
  Placed a mobile order approx 750pm. Order accepted. Money taken. Recieved a mobile drive thru code. Arrived at restaurant 803pm. Attendant at drive thru said they were closed then cut me off. Totally ghosted me. Didnt let me speak to even ask about my order. I pull up to the window and wait. Someone finally comes to the window and says they are closed and as I mention my drive thru code. He looks and says they are working on it. Someone shortly walks up later and says something different. Saying it will be refunded. I asked why did it accept it. He says he turned the mobile orders off. (LIE!) . He also says they aren't making it (employee lied). He also said they dont accept the order until we arrive (another lie). He didn't apologize. He didn't offer anyway to make it right. 3 minutes after closing and everything is off? Come on. I worked at McDonald's before and closed many times. He did not care. I am shocked by this location. Lack of respect. No professionalism.
• BB

  Bunny and The Bird

  Dec 25, 2025
  1.0
  Can't rate when we didn't get service we went to the drive-thru and they asked if we was going to use the app then they disappeared and never came back we saw 7 cars leave and the line was 12 cars long.
• AS

  Andrea Siebold

  Dec 22, 2025
  1.0
  I ordered a fish sandwich with extra tartar sauce and they gave me no tartar sauce. Not sure how that happens. Not only that.. the fries were cold and soggy and the the fish filet was hard and the bun was hard also. I called to tell them they got it wrong and got a busy signal for half an hour before i ga w up. Do yourself favor and skip this location. At Stone Oak and Hardy Oak .
• DJ

  Dawn Jones

  Dec 8, 2025
  1.0
  Will you start at the counter for a ridiculous amount of time, our kiosk was not getting our order right and the menu behind the counter was off so we couldn't order at the counter in the end anyway. We asked to speak to the manager and the woman we were speaking to said that she was the manager so we asked for corporate and she began to give us excuses about why the menu didn't work instead of giving us the number to corporate. So we left without getting anything.
• SS

  Steven Ibarra Salas

  Dec 6, 2025
  3.0
  The drive-thru was okay, but the experience went downhill when I found out the soda machine was broken. Because of that, I ordered an iced tea, only to be charged extra. I asked the cashier why there was a price difference if the machine wasn’t working. The manager stepped in and told me that was the set price and they “cannot give discounts just because the machine was broken.” After some back-and-forth—and with a noticeably bad attitude—the manager finally said they would charge the same price “but let it be the last time.” Overall, the service felt unprofessional and dismissive. Not a great customer experience.

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