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McDonald's

3.6
(1813 reviews)

Business Details

20750 Hwy 281 N, San Antonio, TX
78259, United States
(210) 403-9066
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
20750 Hwy 281 N, San Antonio, TX
78259, United States

Hours

Reviews

3.6
1,813 reviews
5 stars
744
4 stars
386
3 stars
279
2 stars
105
1 star
299

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff and poor service, with many experiences highlighting long wait times and incorrect orders.

Cleanliness

Multiple reviews mentioned issues with cleanliness, including dirty restrooms and unsanitary conditions.

Order Accuracy

A significant number of customers experienced problems with order accuracy, often receiving incorrect items or missing components.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for excellent service and noted enjoyable experiences.

Food Quality

While some customers enjoyed their meals, others reported issues with food quality, including stale or poorly prepared items.
  • JJ
    Joe
    6 days ago
    1.0
    Soda is consistently flat at this location. Not sure if the machine is broken. Last 5 visits here the soda has been completely flat.
  • DN
    Dulce Natividad
    Feb 24, 2026
    1.0
    Worst McDonalds ever! Came in around 2:30 and drive thru lane was long so I opted for curbside, when they brought my order my drinks were flat so i still had to get in line to get new ones!! The girl in the window was rude acting like she couldn’t hear me through the speakers so when i pulled up to the window i tried to give her my code and she said she couldn’t get it because there was alot of people in front of me, when i was actually trying to give her my code at the drive trhu speaker! So i had to go back to curbside and still waiting for my order of fries!!!
  • CK
    Crystal Kostos
    Feb 18, 2026
    1.0
    Got a doordash order and missing my husband's hot n spicy even our driver apologized they move way to fast at this location when they put the fries and drink with a combo and leave out the hot n spicy
  • AS
    Anna Shadix
    Feb 14, 2026
    5.0
    Huge play place. The drink refill station is behind the counter but they gave us refills when we asked. It wasn't too busy but lots of kids were there. We liked it. There is a huge Dollar Tree nearby.
  • SW
    Steve Williams
    Feb 12, 2026
    4.0
    Decent McDonald's location. The food is usually made with care and tastes good. On rare occasions, you will get food that is not hot, or they don't do customizations correctly. They have made it up to me when I've brought it to their attention, so I continue to go here when I get a taste for some Micky D's.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, seven days a week.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, the drive-thru is open 24/7 at this location.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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