Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Temperature
Many reviews mentioned receiving cold food, indicating a lack of freshness and quality control.
Order Accuracy
Numerous customers experienced issues with missing items or incorrect orders, leading to dissatisfaction.
Cleanliness
Some reviews noted cleanliness issues within the restaurant, impacting the overall dining experience.
Staff Attitude
While some employees were praised for their friendliness, many reviews highlighted a lack of professionalism and poor customer service.
GG
Gina
Nov 15, 2025
5.0
Picked up lunch for grandson
Chicken strips 😋
GS
Genevie Saenz
Oct 29, 2025
5.0
Just want to thank the drive thru lady had the best attitude very happy and friendly. That's how it should be done when working the drive thru windows.
JM
jonathan maldonado
Oct 27, 2025
1.0
Worst place ever, employees don’t even bother to ask if you need to place an order(drive thru was not even busy)
When I ask if the place was open lol…..the guy just said wait and went to the back!!!
Really disappointed, I hope the owners take their business really serious because at this point all they care is about making money and not taking care of their customers
RW
robert watson
Oct 26, 2025
1.0
Burger cold chicken sandwich cold fries cold. The orange soda tasted like someone whispered “Fanta” over a cup of tap water. And despite the wait which had me thinking they were back there crafting a five-star meal everything still came out like it had been sitting since last week’s lunch rush. If disappointment had a drive-thru, this would be it.
⭐️ 1/5 — I’d give zero if I could. Thanks for reminding me why I keep saying “never again,” McDonald’s.
AA
addictionsforu
Oct 16, 2025
1.0
My diabetic father went through the drive through while we were traveling. Desperately needing some food. We mentioned to the drive through our that we were in a hurry and she rudely told my father that's she will deal with us when she was ready. Rude as hell!!! Im taking my complaint to corporate. We had to go find another 24/hour food place asap or my father would have collapsed. No decency at this place. Take you business else where