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McDonald's

3.2
(1538 reviews)

Business Details

(210) 348-3724
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
20115-2 US Highway 281 S, San Antonio, TX
78221, United States

Hours

Reviews

3.2
1,538 reviews
5 stars
496
4 stars
262
3 stars
225
2 stars
150
1 star
405

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many experiencing long wait times for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, with many customers receiving the wrong items or missing components.

Employee Attitude

Feedback indicated a mix of employee attitudes, with some customers noting rudeness and lack of professionalism, while others praised friendly service.

Food Quality

The quality of food was frequently criticized, with reports of cold or poorly prepared items, although some customers did mention positive experiences.
  • BH
    Becky Hensley
    6 days ago
    1.0
    If you go between 2am and 4 am they will not take your order. And if you order something on the app before arriving they still will not make it for you. They say it will cancel out and be credited back! Plus just about every time I have went either they couldn't take my order, my order was wrong or they were rude.
  • CJ
    Chellie Jackson-Carr
    Feb 18, 2026
    1.0
    All I wanted was meat bun and onions. I got double cheeseburger with everything. How hard is meat and bun??
  • RR
    RoastedFoxtails
    Feb 5, 2026
    5.0
    Quick and easy with kind employees.
  • BS
    Brad SATX
    Jan 9, 2026
    1.0
    Keep getting watered down coffee. I drink black coffee so it's really obvious. Out of all the McDonald's I've been to it's the only one that does this.
  • CG
    CL G
    Jan 8, 2026
    3.0
    The food here, as with a lot of fast food places can be a hit or miss, in terms of the temperature and packaging of food. Sometimes the food is well prepared. However the other day the fries were horrible and cold from a one to two minute drive home with no delay of eating the food. I have eaten inside only once and it is a small space combined with a gas station. However, I will say as far as the interaction goes with the employees I have never noticed them being rude, so that’s a plus for them from me.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 20115-2 US Highway 281 S, San Antonio?

This McDonald's location is open 24 hours every day of the week, including holidays.

Does this McDonald's offer drive-through service?

Yes, the drive-through is open 24/7 every day, providing convenient service at any time.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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