McDonald's

3.2
1528 reviews
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Business Details

20115-2 US Highway 281 S, San Antonio, TX
78221, United States
(210) 348-3724
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
20115-2 US Highway 281 S, San Antonio, TX
78221, United States

Hours

Reviews

3.2
1,528 reviews
5 stars
491
4 stars
263
3 stars
222
2 stars
149
1 star
403

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 30 minutes for their orders.

Order Accuracy

Numerous reviews indicated that orders were often incorrect, with missing items or wrong food being a common issue.

Food Quality

Many customers complained about receiving cold or stale food, leading to dissatisfaction with the overall dining experience.

Customer Service

Several reviews highlighted rude or unprofessional staff behavior, contributing to a negative customer experience.

Cleanliness

Some customers noted that the restaurant was not clean, which detracted from their overall experience.
  • BS
    Brad SATX
    3 days ago
    1.0
    Keep getting watered down coffee. I drink black coffee so it's really obvious. Out of all the McDonald's I've been to it's the only one that does this.
  • CG
    CL G
    4 days ago
    3.0
    The food here, as with a lot of fast food places can be a hit or miss, in terms of the temperature and packaging of food. Sometimes the food is well prepared. However the other day the fries were horrible and cold from a one to two minute drive home with no delay of eating the food. I have eaten inside only once and it is a small space combined with a gas station. However, I will say as far as the interaction goes with the employees I have never noticed them being rude, so that’s a plus for them from me.
  • DM
    Drex Mac
    Dec 14, 2025
    2.0
    I ordered inside. Counted 27 drive thru cars get served, all while several people inside ahead of me still waiting for their orders. I quit counting, went next door to convenience store, returned, still waiting on order. Meantime, those drive thru cars keep moving. Update: standard response from them telling me to contact them. Why? You know what the problem is just fix it. Funny...
  • AR
    Antonio Ramos
    Dec 12, 2025
    1.0
    Lobby open but wouldn’t serve even though I ordered thru app, very unprofessional. Not accommodating to late night workers with commercial vehicles…
  • DP
    Daniel Purcell
    Dec 2, 2025
    2.0
    I don't come here often because they always manage to get my order wrong and they succeeded again. Ask for a sausage egg and cheese bagel and I get the bacon egg and cheese bagel. I was the only customer in line so they couldn't have gotten it confused with someone else's. At least the girl at the drive thru was super nice and helpful. More than likely a new hire
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 20115-2 US Highway 281 S, San Antonio?

This McDonald's location is open 24 hours every day of the week, including holidays.

Does this McDonald's offer drive-through service?

Yes, the drive-through is open 24/7 every day, providing convenient service at any time.