McDonald's

3.6
2224 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1330 S Laredo, San Antonio, TX
78207, United States

Hours

Reviews

3.6
2,224 reviews
5 stars
935
4 stars
392
3 stars
334
2 stars
150
1 star
413

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Manager Behavior

The manager received consistent negative feedback for being rude and unprofessional, impacting the overall customer experience.

Food Quality

While many customers enjoyed the food, there were complaints about cold meals and incorrect orders.

Cleanliness

Some customers praised the cleanliness of the location, while others noted dirty tables and unsanitary conditions in the play area.

Staff Attitude

Feedback highlighted a mix of positive and negative staff interactions, with some employees being friendly and helpful, while others displayed a lack of professionalism.
  • SG
    stephanie garza
    Oct 29, 2025
    4.0
    Manager Old white guy is very rude to his employees. They’re understaffed which is understandable why the food takes long but the manger is absolutely rude. He has no empathy or patience for his employees. I’d recommend anyone who works there to transfer to a different mcdonald’s that has a better manager. Everything else is perfect EXCEPT THE MANAGER. 4 stars cause the employees are sweet but minus the one star for whoever that old white guy is. Definitely needs to rethink his career and how he treats others.
  • RS
    renee sanmiguel
    Oct 26, 2025
    1.0
    They guy trying to call.the cops.on us and more costumer pleas take cation thanks
  • JA
    Joshua Arriaga
    Oct 21, 2025
    1.0
    worst ever mcdonald's on customer service and food around 3 am was not customer friendly 😑 😒 😤 😕
  • MM
    melissa mendoza
    Oct 18, 2025
    3.0
    After 3pm service is slow, there is no greeting when walked inside. If you want to order at ftont counter you be there for a bit until someone sees you. Make sure you double check order before leaving the restaurant, they have made mistakes that the order is incorrect and incomplete. The morning shifts are different where you can actually be recognized and helped on quickly and accurately.
  • CC
    Chris Cooper
    Oct 8, 2025
    1.0
    Don't bother with this location. Poor service. Long wait times. Orders placed online are not honored once you arrive at the store. Orders placed online get canceled while you are on the way to the store. Also don't try to order breakfast. They will just say its too late regardless of time the order was placed. Just don't go here. Or any McDonald's in SA. Not worth the hassle.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1330 S Laredo, San Antonio?

McDonald's at 1330 S Laredo is open 24 hours a day, seven days a week.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery services 24/7, including curbside pickup, same day delivery, and no-contact delivery options.