McDonald's

3.6
2238 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1330 S Laredo, San Antonio, TX
78207, United States

Hours

Reviews

3.6
2,238 reviews
5 stars
943
4 stars
393
3 stars
335
2 stars
151
1 star
416

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and managers, long wait times, and mistakes with orders.

Food Quality

While some customers praised the food as hot and fresh, others reported issues with incorrect orders and food preparation.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and play area for children, with reports of mold and sticky surfaces.

Staff Attitude

Mixed feedback on staff attitude; some employees were noted for being friendly and helpful, while others were described as rude and unprofessional.
  • DD
    David
    2 days ago
    2.0
    Came to pickup some chicken nuggets from the drive thru. Didn’t bother checking the bag, when I got home I noticed they gave me a McDouble instead. With extra onions. I hate onions. lol.
  • MA
    Mohammad Azzam
    Jan 2, 2026
    5.0
    I had a really good experience at McDonald’s recently. The food was fresh, the service was friendly, and the team members who were working did an excellent job keeping everything running smoothly. I truly appreciate their hard work, especially during the late hours. One thing I’d like to highlight is the need for more employees during the night shift. The staff on duty were doing their absolute best, but the limited number of workers made the wait times longer and added extra pressure on them. Adding more team members at night would make the service even faster and help support the employees who are already doing a great job. Overall, I enjoyed my visit, and with a bit more staffing at night, the experience would be even better.
  • MR
    Michelle Robledo
    Dec 25, 2025
    1.0
    I made an order for the regular price and then you get one at a dollar and they did not give me my second items I had to go all the way back from work and my car was getting hot the manager told me to calm down that I didn't have to yell at her
  • KV
    Kris Veach
    Dec 21, 2025
    5.0
    New guy at register was very polite made a minor mistake then the manager Michael thrasher came out the back not only being rude too his coworker but rude too me , and had attitude the whole experience will not be returning if this is how the managers at this location treat there guests and employees
  • DM
    Daniel Montemayor
    Dec 18, 2025
    1.0
    Worst McDonald’s. Jasmine was the lady working the front. Absolutely abysmal customer service. Zero common sense and poor organizational skills. DO NOT COME HERE! I highly recommend going to a different McDonald’s.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1330 S Laredo, San Antonio?

McDonald's at 1330 S Laredo is open 24 hours a day, seven days a week.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery services 24/7, including curbside pickup, same day delivery, and no-contact delivery options.