Brand Certified
McDonald's
3.6(946 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
12203 Jones Maltsberger Road, San Antonio, TX
78247, United States
Certified by McDonald's • Mar 01, 2026
(210) 491-8833
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
946 reviews
5 stars
380
4 stars
202
3 stars
135
2 stars
65
1 star
164
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees, like Bobbie and Linda, received praise for their friendliness and attentiveness, others were reported as rude and unhelpful.
Food Quality
Food quality is inconsistent, with reports of cold, undercooked, or poorly prepared items, leading to customer dissatisfaction.
Order Accuracy
There are frequent complaints about incorrect orders, particularly with mobile and drive-thru orders, causing frustration among customers.
Cleanliness and Atmosphere
The cleanliness of the location received positive remarks, but some customers noted unpleasant odors and unsanitary conditions.
Speed of Service
Service speed varies; while some customers experienced quick service, others reported long wait times and delays.
- DDDestiny Diaz3 days ago1.0I ordered off the valve menu, they forget my nuggets, call the number and no answer. Funny part is they gave me the sauce for the nuggets
- CGCornelio G3Feb 20, 20263.0Meh, only go hear because it's connected to my preferred store. Not bad but it's more of a hangout McDonald's than one that's trying to get the food out quickly. Definitely not the place for lunchtime.
- MCMercedes CardenasJan 22, 20264.0The sausage egg cheese McMuffin with hash browns and milk or coffee is always great and it hits the spot before going to work.
- ASAbe SerranoJan 9, 20264.0I work nearby and can rely on them when in need of a quick meal, nothing too amazing EXCEPT for the fact that the customer service is solid. There's an amazing older lady named Bobby and she never fails to be kind, attentive and an all around pleasant person! I cannot emphasize enough how much her kindness can boost everyone's moods, I appreciate it greatly.
- MMMichael MaurakisDec 31, 20251.0Genuinely the most disappointing McDonald’s I have ever had. We ordered two quarter pound combos and we ended up with not only cold food which with delivery I know is always a possibility but for some reason the fries were soaking wet with what I am hoping was oil. It was actually so wet and cold that it made me feel sick and spit it out. The primary things we wanted was a fountain coke (that thing McDonald’s is kind of known for) and a fountain sprite. Instead we received a canned diet coke and a canned sprite. We ordered though the app so submitting a complaint required calling the location of which I am not going to bother. All they could do to make up for it is either go though a refund process or give free food of which I would not accept. We will not be ordering delivery from McDonald’s anymore after this experience.
Frequently Asked Questions About McDonald's
What are the regular operating hours of this McDonald's location?
This McDonald's is open from 6:00 AM to 11:00 PM Monday through Saturday, and from 7:00 AM to 11:00 PM on Sundays.
When is the drive-thru service available at this McDonald's?
The drive-thru is open from 6:00 AM to 11:00 PM Monday through Saturday, and from 7:00 AM to 11:00 PM on Sundays.
What are the delivery hours for this McDonald's location?
Delivery service is available daily from 6:00 AM to 10:00 PM.
Which types of payment does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What types of services are offered at this McDonald's?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order food from this McDonald's online?
You can order online via their delivery URL or through their official McDonald's App available on iOS and Android devices.
Are there any convenient stores near this McDonald's?
Yes, nearby convenience stores include E Z To Stop, Shell, and 7-Eleven, which could be handy for quick errands before or after your meal.
What nearby places can help if I need propane or car services?
Nearby you can find Blue Rhino Propane Exchange for propane needs, and Shell, Exxon, and Exxon & Mobil Stations for gas, convenience items, and car wash services.
Are there any fitness centers or salons near this McDonald's?
Yes, Beast Mode Custom Fitness Center is nearby for working out, and salons like Adrian Russell Salon, HD Nails for You, Hidden Beautie Salon, and Kim's Kreations are close for beauty and grooming services.
Does McDonald's offer any rewards or loyalty programs?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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