McDonald's

3.6
926 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12203 Jones Maltsberger Road, San Antonio, TX
78247, United States

Hours

Reviews

3.6
926 reviews
5 stars
374
4 stars
198
3 stars
132
2 stars
63
1 star
159

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude and unhelpful interactions.

Food Quality

Many customers expressed dissatisfaction with food quality, citing issues like cold or undercooked items, while a few noted fresh and hot meals.

Order Accuracy

Numerous complaints about incorrect orders and missing items were reported, indicating a need for improvement in order fulfillment.

Cleanliness

The cleanliness of the location received mixed reviews, with some customers noting it was clean while others reported unsanitary conditions.

Speed of Service

Service speed is inconsistent; some customers experienced quick service while others faced long wait times.
  • PA
    Patricia Avalos
    5 days ago
    1.0
    I work near by so I buy breakfast here often, the 2 young ladies that work the drive through have a nasty little attitude , makes it seem as if it’s a bother to do what they do . No welcoming speech or have a nice day or offering of condiments, they don’t tell you your total just hand out their hand waiting for your payment, then they give you your order and close the window .
  • MR
    Melanie Rodriguez
    Oct 30, 2025
    1.0
    Taking forever to give me my food and there’s nobody in line besides us It’s annoying They need to do better
  • JF
    Joel Franco
    Oct 29, 2025
    3.0
    The play area was great.There was a employee there who disappointed me in what he was doing.But I corrected him politely and didn't get a response.He's the only one that made me uncomfortable there
  • LC
    Levi Compere
    Oct 15, 2025
    5.0
    The workers at this location are best. They're really nice and they don't mess up my orders. They'll even mix my orders together and bring them at the same time when I place multiple at the kiosk.
  • SJ
    Super JOMR
    Oct 14, 2025
    1.0
    Walked in wanting chicken nuggets and a Diet Coke, this place smelled nastier than my username. My nuggets almost made me want to vomit, it was so undercooked, and the workers were so irritated when I asked them for a remake. Do Mc-better.

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's is open from 6:00 AM to 11:00 PM Monday through Saturday, and from 7:00 AM to 11:00 PM on Sundays.

When is the drive-thru service available at this McDonald's?

The drive-thru is open from 6:00 AM to 11:00 PM Monday through Saturday, and from 7:00 AM to 11:00 PM on Sundays.