Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and unprofessional behavior.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food.
Food Quality
Food quality is inconsistent, with reports of cold, undercooked, or stale items, particularly breakfast items.
Wait Times
Customers frequently complain about long wait times in both drive-thru and in-store, often exceeding reasonable expectations for fast food.
Cleanliness
The cleanliness of the location is inconsistent, with some reviews noting a clean environment while others report unsanitary conditions.
KT
Kierra Thomas
2 days ago
1.0
I am highly upset of how this McDonalds treats there customers not only do the managers not have proper communication they don’t honor what they say . Nov 21 2025 I ordered thru DoorDash 4 hot and spicys 20 piece nugget and a basket of fries not only was I missing my 4 hot and spicy the fries tasted as if someone threw up or have been around the food sick then the 20 piece chicken nuggets was over cooked and burnt I contacted the store the manager Mrs. Mireya Agreed to replace my whole meal I drove up to the store Mrs.Mireya was no longer there a new manager Mrs.Maria was there and denied to replace my meal not only did I drive up there and not get my meal replaced I also had a bad meal I had to complete throw away yesterday now I would have called them yesterday but they had there line of the hook where the calls would drop as soon as you called in . I’m highly disappointed and will definitely be speaking with corporate about this store horrible store
AA
Alexis
4 days ago
1.0
if only giving 0 stars was an option. The management there is absolutely terrible. Do not go to this location unless you want to be recorded & yelled at when you ask a basic question.
My mother went to this location & when she gave her card to the worker it didn’t work since her swipe doesn’t work. The employee was clearly struggling & called a manager to help her, when my mom saw the manager aggressively swiping her card, almost breaking it, my mom asked what the problem was since neither gave her an explanation or asked if her card was locked. The manager responded absolutely disgustingly & said “your card isn’t working can’t you tell? Swiping isn’t working” & when my mom mentioned to try to chip the lady loudly groaned & slammed the window shut. My mom absolutely confused & taken back then asked for the managers name , the manager refused & said it’s none of her business & wanted to know why she needed her name. The manager then stormed away & when my mom pulled to the second window to get the food, she asked another worker if that was her manager who she was talking to & the employee didnt understand what my mom asked & instead brought the same manager back. The manager then asked rudely “what is it? Are u getting ur food or not?” & when my mom asked why she was being so rude & why she refused to give her name the manager began to record my mom without her permission & screamed at her.
I wasn’t there when this happened this is all my mom told me but if this is what McDonald’s allows as management then that’s disgusting & unprofessional. You demand your employees wear identification but the management can be kept secret? I was told she was an older Hispanic lady. I called her a bit ago asking for her name again & she told me it’s none of my business & she refused to give it to me.
IN
Iza Nicole
Nov 15, 2025
3.0
The worst McDonald’s lol just moved to the side of town old fries, can’t hear at the drive thru, the only good thing was the male bringing it out at night who remembered my order.
SL
Sabina Leija
Nov 14, 2025
2.0
I love McDonald's but today my order was just messed up. I always order with NO ONIONS, did the same today there was even the customized print slip that says no onion and what do I have?? ONION!! I shouldn't have to pick them out when I ordered without!! Just makes me not enjoy my burger. No I couldn't go back I'm on my lunch n don't have the time!!
WD
William Deemer
Nov 12, 2025
5.0
When I looked at the ratings for this restaurant, I was not expecting much. But the manager and all of the employees have been wonderful! He even came around to make sure that everything was OK for us. I wish I lived nearby because this would be my regular stop!
What are the operating hours of McDonald's at 11482 Perrin Beitel Rd, San Antonio?
This McDonald's location is open 24 hours a day, 7 days a week, every day of the year.
Does this McDonald's have a drive-through service?
Yes, this McDonald's offers drive-through service 24/7.
What delivery options are available at this McDonald's?
You can get curbside pickup, delivery, same day delivery, and no contact delivery services.
What payment methods does McDonald's accept at this location?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I place an order online or via mobile app for this McDonald's?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on the Apple App Store and Google Play Store.
What services does this McDonald's location offer?
They provide DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
What are some nearby places I can visit before or after dining at McDonald's?
Nearby you can visit Misión de San Antonio, a popular Mexican and vegetarian restaurant, or El Taco De Jalisco for authentic Mexican cuisine.
Are there any entertainment options near this McDonald's?
Yes, Player's Club, a dance club and arts venue, is nearby for entertainment after your meal.
Where can I find automotive services near McDonald's at 11482 Perrin Beitel Rd?
Nearby you can find My Collision Center, Firestone Complete Auto Care, Goodyear Auto Service Center, and Gerber Collision & Glass for automotive and repair needs.
Does McDonald's near Perrin Beitel Rd have any loyalty rewards program?
Yes, McDonald's offers MyMcDonald's Rewards where you can earn points for free food. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.