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McDonald's

3.5
(2579 reviews)

Business Details

1142 Culebra Rd, San Antonio, TX
78201, United States
(210) 733-8480
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1142 Culebra Rd, San Antonio, TX
78201, United States

Hours

Reviews

3.5
2,579 reviews
5 stars
1,001
4 stars
493
3 stars
377
2 stars
169
1 star
539

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor service, including rude staff, slow response times, and incorrect orders.

Cleanliness

Customers reported unsanitary conditions in both the dining area and restrooms, with dirty tables and trash being common complaints.

Food Quality

Many customers experienced issues with food quality, including cold and overcooked items, as well as missing or incorrect orders.

Management Issues

Several reviews pointed to unprofessional behavior from management and staff, indicating a need for better training and oversight.
  • AW
    Allenton Wainwright
    Feb 25, 2026
    3.0
    Dirty tables / floors, rude counter employee & slow service. Its normal for this location & I just accept it, because it's one of the closest & cheapest meals near me.
  • BS
    Beauregard St.Pierre
    Feb 23, 2026
    2.0
    Service was extremely slow, and when they finally took my order the chicken sandwich was cold and tough, tasted overcooked and hard. Sodas are not self serve, so if you want a refill, expect additional 5-10 minute wait standing in line with no one else in front of you. If you need to use the restroom, expect an additional 5-10 wait for someone to unlock the door. Staff behind the counter, would see me waiting and simply ignore me. And the bathroom was nasty, trash and dirty toilet paper all over, empty beer can in the urinal also the stall door latch was broken so the door wouldn’t shut or lock completely so no privacy. The dining area was mess, food and trash on floors. There were at least five or six tables dirty tables from previous customers that haven’t been cleaned and I didn’t see anyone cleaning or attempting to clean during my visit there.
  • MR
    Michelle Robledo
    Jan 29, 2026
    1.0
    I went through the drive through tonight. I was alresdy having a bad night for I thought I had left my wallet at home. The girl at the window was superficial no smile no nothing. Not even two words. Whoever was standing in the background was rushing me after she gave me the food. I was trying to get organized before I started driving and I heard a real LOUD OH MY GOD in the background like hurry up. you need to keep less track of your times when your service sucks.
  • CI
    chill I
    Jan 27, 2026
    1.0
    Terrible service Drive-tru manager is serving things off the menu and Not even preparing them. Then Has the audacity to ignore me as I'm calling her Expired pies And None ready The regional manager definitely needs to come check on this store Petiful performance by this establishment
  • KG
    Kim Garcia
    Jan 20, 2026
    1.0
    Went through the drive thru and ordered a large coffee with cream and Splenda on the side and a large coke. Went to the windows to pay after waiting in line and they didn't even have it rung up in the system. The guy at the window takes my order then gives me a coffee. I ask for the creamer and Splenda but he says I said he put it inside because that's what I ordered. I tell him I asked for it on the side and he said no you didn't. I put it inside already. I said okay and took the coffee, ready to just accept it. Open it to drink it and he didn't even fill the coffee and there was nothing inside. I didn't have time to go back so I wasted time and money. What happened to good customer service? The guy had an attitude the whole time. If he didn't want to work with customers, I suggest he get a new job. And he didn't even give me a receipt.

Frequently Asked Questions About McDonald's

What are McDonald's hours of operation at 1142 Culebra Rd, San Antonio?

McDonald's at 1142 Culebra Rd is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-through service?

Yes, this McDonald's offers a drive-through service that is open 24/7.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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