McDonald's

3.5
2590 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1142 Culebra Rd, San Antonio, TX
78201, United States

Hours

Reviews

3.5
2,590 reviews
5 stars
1,010
4 stars
495
3 stars
379
2 stars
168
1 star
538

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, including managers, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food quality, with customers frequently receiving cold or improperly prepared food.

Cleanliness

While some customers noted cleanliness and good decor, others reported unsanitary conditions, particularly in restrooms and dining areas.

Wait Times

Customers consistently complained about long wait times at both the drive-thru and inside the restaurant, often leading to frustration and abandoned orders.
  • GV
    German Valero
    Dec 30, 2025
    1.0
    Worst customer service. Corporate please consider retraining your staff. Especially the one in the speaker for drive thru.
  • TB
    The Real Batman91
    Dec 25, 2025
    1.0
    I understand that it is Christmas but that doesn’t mean food quality should be bad. Ordered my food, got my drinks and was asked to pull up to the next window to wait for order. Waited for 30 minutes. Expecting to get fresh food since it was taking so long but unfortunately that wasn’t the case. Fries were cold and soggy, nuggets were cold, Buns on Big Mac were all hard. Parked to go inside to complain but unfortunately only drive thru was open and by that time, there was already another long line and just didn’t want to wait any longer. Good experience for today was just horrible.
  • MM
    Math-yugh
    Dec 22, 2025
    5.0
    Best McD's Christmas decorations that I've seen this season. Clean inside and out. And they serve jalapenos on request! Yes, jalapenos! Staff were friendly and worked efficiently. This is a well-managed store.
  • 11
    13FoxHound
    Dec 19, 2025
    1.0
    I ordered through UberEats and left specific instructions that were also printed on labels that were left on the burger cardboard containers. My wife has an allergy to dairy and cheese, so she ordered a Big Mac with no cheese (plain, only lettuce). She could not consume this burger because they added cheese to it. Very disappointed
  • VD
    Victor Dominguez
    Dec 12, 2025
    1.0
    Just a few minutes ago my wife went thru the drive thru with my granddaughter and my wife ask for my granddaughters drinks and this idiot man cussed my wife out and ask for a receipt. My wife was right that she didn’t get the drinks and he thru two chocolate milks at my wife luckily he didn’t hit my wife but he cussed at my wife really bad. After my wife talked to the manager she said she didn’t know what was wrong with the employee. Luckily when my wife got home I drove back and the violent employee walked off the job and left. He doesn’t know how lucky he was by walking off the job. This McDonald’s has been one of our favorite places but they need to have more control of their employees.

Frequently Asked Questions About McDonald's

What are McDonald's hours of operation at 1142 Culebra Rd, San Antonio?

McDonald's at 1142 Culebra Rd is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-through service?

Yes, this McDonald's offers a drive-through service that is open 24/7.