McDonald's

3.6
3055 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11710 Interstate 35 N, San Antonio, TX
78233, United States

Hours

Reviews

3.6
3,055 reviews
5 stars
1,173
4 stars
690
3 stars
512
2 stars
225
1 star
455

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and rude staff interactions, particularly in the drive-thru.

Order Accuracy

Many reviews highlighted problems with incorrect orders, missing items, and lack of attention to detail.

Food Quality

While some customers praised the freshness and taste of the food, others complained about cold or improperly prepared items.

Cleanliness

The restaurant's cleanliness was noted positively by some, but others reported dirty tables and areas, especially during busy times.

Customer Experience

Mixed reviews on customer service experiences, with some praising friendly staff while others reported unprofessional behavior.
  • MM
    Miguel Merrill
    6 days ago
    4.0
    This location is off I-35 N. It can be a busy place, but the staff do a good job of handling the crowds.
  • GM
    Gabriela Morales
    Jan 5, 2026
    4.0
    Nos gustó este McDonald's, manejan tenders y la vdd superaron mis expectativas, estaban muy buenos!! El área de juegos les encantó a mis hijos, era grande y además tenían otras opciones de juego además de las de niños pequeños
  • DS
    Danyelle Stevens
    Dec 31, 2025
    1.0
    At the drive thru speaker over 3 minutes before someone answers. And then pulled to wait another 5 minutes for a cheeseburger and fries during lunch time... be prepared to wait.
  • TH
    Tynisia Hains
    Dec 24, 2025
    1.0
    WORST McDonalds i have EVER been to!! Service is slow and not because they're busy but because they have people "working" that are trying to find reasons to get out of work. The "manager" is not respected AT ALL by the staff and actually said "yeah, what's up?" to a customer. Also, literally about 5 baskets of fries just sitting out....horrible experience.
  • TP
    TRACY PEQUENO
    Dec 16, 2025
    1.0
    Went here in the morning before work and waited about 5 minutes for someone to even acknowledge I was in the drive thru. No one answered so I drove up to the window. After getting the young girls attention I explained I had been waiting with no one answering me and she rudely said " I just got here and just got a headset". So who was taking orders prior to me arriving? Anyway she took my order and never came back to the window, had someone else finish helping me. Not a way to start the morning especially when also having to deal with IH35 traffic! Do better! At least apologize! Sorry to say but I won't be returning here! I will continue going elsewhere!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 11710 Interstate 35 N, San Antonio?

McDonald's is open daily from 6:00 AM to 10:00 PM.

Does this McDonald's offer delivery services?

Yes, McDonald's offers delivery 24/7 every day through their online platform.