McDonald's

3.6
3041 reviews
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Business Details

11710 Interstate 35 N, San Antonio, TX
78233, United States
(210) 637-1611
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11710 Interstate 35 N, San Antonio, TX
78233, United States

Hours

Reviews

3.6
3,041 reviews
5 stars
1,166
4 stars
685
3 stars
511
2 stars
226
1 star
453

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, long wait times, and incorrect orders, leading to a negative perception of service quality.

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh and hot meals, while others received cold or incorrect items.

Management Concerns

Several reviews highlighted poor management practices, including lack of responsiveness to complaints and inadequate staffing.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and helpfulness, as well as the cleanliness of the location.

Drive-Thru Problems

Many customers expressed frustration with the drive-thru experience, citing long wait times and order mix-ups.
  • JG
    Juanita Griffin
    3 days ago
    1.0
    I’ve tried calling the restaurant 30 times and it’s busy. I picked up food using the drive-through line and the employee repeated my order when he handed it to me. When we got home, one complete meal was missing. It seems as if they have the phone off the book because I’ve called back several times and it’s still busy. They close at 10pm and it’s 9:36 so I bet they are not in the mood for complaints at closing time. I want a refund manager!
  • IG
    It’s GurrNade-
    5 days ago
    1.0
    Even drive up still takes 40 minutes to get just two happy meals smh
  • AT
    Ahmed Thabet
    Nov 5, 2025
    5.0
    Me and my best friend are going there in about a week and a half and we're trying to make reservations but nobody is answering the phone or email! Ahmed
  • TT
    ThatYoungReviewer
    Nov 4, 2025
    4.0
    The food is good the usual McDonald’s sometimes you get pretty fresh fries at like 7 PM service is pretty nice pretty friendly always clean but not when it’s like packed gets very dirty food very fresh food during lunch time. pretty good.
  • JG
    Jackie Gonzalez
    Oct 24, 2025
    1.0
    This McDonald's was the absolute worst! I ordered 1 iced coffee through the drive through line. The guy told me there would be a wait for coffee and I said that's fine, he gave me my total and I said thank you. When I got to the window to pay, the older lady gave attitude and said you took off and he told you to wait. We didn't take your order and you need to get back in line. I was confused and explained what he said and told her all I ordered was a coffee and she would not take my order or payment and said I had to get back in line which at this point was way too long. When I asked to talk to the guy who took my order she said he is at the next window. I went there and tried to explain to the young girl there and she tried getting him but he just stayed hiding in the background. All I wanted was a coffee! The worst service ever!
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 11710 Interstate 35 N, San Antonio?

McDonald's is open daily from 6:00 AM to 10:00 PM.

Does this McDonald's offer delivery services?

Yes, McDonald's offers delivery 24/7 every day through their online platform.