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McDonald's

3.6
(2298 reviews)

Business Details

11700 Blanco Rd, San Antonio, TX
78216, United States
(210) 344-9709
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11700 Blanco Rd, San Antonio, TX
78216, United States

Hours

Reviews

3.6
2,298 reviews
5 stars
945
4 stars
439
3 stars
356
2 stars
171
1 star
387

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Food Quality

There were numerous complaints about incorrect orders, food not being fresh, and issues with cleanliness.

Staff Performance

While some employees received praise for their friendliness and helpfulness, many reviews highlighted a lack of professionalism and training among staff.

Management Issues

Several customers expressed dissatisfaction with management's handling of complaints and overall service quality.
  • KP
    Kayle Phillips
    3 days ago
    5.0
    Gina was incredibly sweet and helpful! Always such great service here!
  • AW
    Arash Wahidy
    Feb 15, 2026
    1.0
    Drive true lady on the pickup window is so rude, I receive wrong Item then my order, and the scramble eggs was not fresh, I order sweet coffee but I got dark coffee when I turn back to the line she was so rude for her mistake ....
  • GT
    Genesis Torres
    Feb 9, 2026
    1.0
    I was not here and I don't eat McDonald's food. The meat makes me sick
  • MF
    Mikel Finger
    Feb 4, 2026
    1.0
    I pull up to lane 2, lady ask to hold on which okay fine. Wait about 2 mins and a car pulls to lane 1 and right away that person gets there order. I say hello and nothing. Another car pulls to lane 1 and they get there order. Finally I get my order. I ask for a manger and told her my displacement about others getting served before myself when I had been there for about 2 to 3 minutes before anyone else. She pretty much blew me off and didn't care. Nice management you have working there.
  • AJ
    Albert Perales Jr
    Jan 21, 2026
    1.0
    This store is not kept clean. Drive through service takes over 15 to 20 minutes to get food.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 11700 Blanco Rd, San Antonio?

The McDonald's at 11700 Blanco Rd is open daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it opens at 6:00 AM.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and from 5:00 AM to midnight on Friday and Saturday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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