Brand Certified
McDonald's
3.4(1219 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
11611 Bandera Rd, San Antonio, TX
78250, United States
Certified by McDonald's • Mar 01, 2026
(210) 521-2095
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,219 reviews
5 stars
454
4 stars
240
3 stars
152
2 stars
87
1 star
286
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Service Speed
Customers frequently mentioned long wait times in both the drive-thru and dining areas, with some experiencing waits of over 30 minutes.
Cleanliness
Several reviews highlighted poor cleanliness in the dining area and restrooms, with customers noting trash and dirty tables.
Customer Service
Feedback on staff behavior was mixed, with some praising friendly employees while others reported rude or unhelpful management.
Food Quality
There were complaints about food quality, including cold items and poorly prepared meals, alongside some positive remarks about fresh food.
- SSSage2 days ago1.0The person attending me was extremely rude and told me to go to sleep and talk to my mom about it also I was sent by my mom to make the order and the caller threatened to call the police on me when I just wanted some mc donalds for me and my mom
- BSB Sharp3 days ago5.0Used the drive thru for a quick breakfast order. They were busy but the order taker and window server were very personable and professional and the food was hot and ready quickly. The coffee was great and perfectly prepared (we had a cute inside joke about the coffee when I was ordering which made it a fun exchange). Such a nice change from many similar quick engagements where the customer is treated like just an order number and not a person. Great job!!
- HAHiram F. AmayaJan 21, 20261.0Order 3 piece dinner when I got the chicken it was soggy over crispy and look like it had been sitting for a while! Terrible! Won’t be going there again! Ruined my dinner!!
- GPG W PayneJan 19, 20263.0Dirty, trash on floor, restrooms had trash everywhere and water running. Service was slow for 7 am. Quiet 🤐
- WDWendy DiestelJan 15, 20265.0Even though it's not good for you, it tastes great. Always hot. I order through the drive through and the food is always hot, even the fries. I always order a large so they have to make them hot! Good experience.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 11611 Bandera Rd, San Antonio?
McDonald's at 11611 Bandera Rd is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, delivery is available 24/7 through their website or app, with options like same-day and no-contact delivery.
Is there a drive-through available at this McDonald's? What are its hours?
Yes, this McDonald's has a drive-through open 24/7 every day.
What payment methods does McDonald's at this location accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services and amenities are offered at this McDonald’s?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Where can I find McDonald's full menu online?
The full menu can be viewed at https://www.mcdonalds.com/us/en-us/full-menu.html.
What are some nearby attractions or places of interest close to McDonald's at 11611 Bandera Rd?
Nearby places include Yellow Rose Farmers Market, Emily Morgan Haunted Hotel, and Crumbl Cookie, which customers might enjoy before or after their visit.
Are there any other eating spots near McDonald's on Bandera Rd?
Yes, nearby food options include Raising Cane's (chicken restaurant), Charleys Cheesesteaks, and IHOP for breakfast and brunch.
What shops or services can I find near McDonald's for convenience or shopping?
Close by you can visit Trudy’s Hallmark Shop for gifts, RadioShack for electronics, and Frost Bank for financial services.
How can I order food from this McDonald's using a mobile app?
You can order using the McDonald's app available on the Apple App Store or Google Play Store, or by visiting their online ordering links.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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