McDonald's

3.3
1675 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1450 Austin Hwy, San Antonio, TX
78209, United States

Hours

Reviews

3.3
1,675 reviews
5 stars
572
4 stars
309
3 stars
246
2 stars
151
1 star
397

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, leading to a frustrating experience.

Food Quality

While some customers enjoyed fresh and hot food, many others received cold or incorrect items, with complaints about cleanliness and food preparation.

Management Concerns

Several reviews highlighted poor management practices, including inadequate staffing and failure to address customer complaints effectively.

Customer Experience

Mixed reviews on customer service, with some praising friendly staff while others experienced rudeness and lack of attention.

Inconsistent Availability

Customers frequently noted that items were out of stock or that equipment, like the ice cream machine, was not functioning.
  • TL
    Troy LIU
    3 days ago
    1.0
    I have drive through order at spot 1, their employee keep saying I have curbside order and parking wrong place. She is very rude and my coffee was spilled.
  • HC
    Hannah Chapman
    4 days ago
    1.0
    Consistently the WORST McDonald’s I’ve ever been to and let me say, I’ve visited McDonald’s in other countries. This location has the rudest, unfriendly, unbothered, unprofessional employees. Don’t take the time to greet you or ask if you have a rewards code. They rush you when ordering and make you feel like an inconvenience when it’s 9:30pm and there’s NO ONE in line behind you. Getting your food while it’s hot? Forget it. We sat parked to the side for 30 minutes the other night waiting for our food with 3 other cars. Get your order right? Nope. Get it to you in a timely manner? Nope. Worst worst worst WORST. If it weren’t for the convenience of the location I wouldn’t put myself through the frustration.
  • WC
    W. Brent Chandler
    Nov 14, 2025
    1.0
    It’s 8 o’clock at night and I came to a drive-through so that I could get my meal and they want to tell me to pull forward they’re worried about their time and not worried about getting my food out in a timely manner. I told him I’m not comfortable doing that if there’s no one behind me in the drive-through then there’s no need for me to park off to the side. That’s why I’m in a drive-through this gentleman in the photograph, claiming to be the store Manager, proceeded to argue with me and asked me why I didn’t want to pull forward. A good manager should very much be professional in his business and understand that if he did this job efficiently I wouldn’t have to worry about pulling forward. Arguing with a customer is poor customer service and show lack of professionalism. McDonald’s do better and definitely don’t have your store managers arguing with customers.
  • SD
    Salvador Divas
    Nov 14, 2025
    3.0
    The lady at the register was nice my order came out good and fast the fries are fresh the Nuggets were good color you can tell the cooking oil they use is clean but then when I got my wraps I wonder what the hell I was being served mostly tortilla and for $10 it wasn't really worth it I ended up getting some other stuff on the side and paid 20 bucks for my whole meal was very disappointed though.. I have pictures of it but I don't know why it's not letting me post them or has a button to share what they look like
  • AG
    Angela G
    Oct 19, 2025
    4.0
    Food was fresh, value was good, nostalgic time, friendly and attentive staff, clean, quick, easy easy. Every time I crave McDonald's nuggets, it HAS to be their nuggets. NOT every time I crave nuggets must it be from McDs, but sometimes I want that specific bite. And all my life it's been the same (give or take) and I get the same sauce... HONEY. I've never met another person who does, but this was was my Happy Meal and it still is. I very much enjoy customizations in food apps, especially salt. However, I would go with NO Salt next time, because light salt still felt like a salt bomb. Also, there was a "salt" option (no pepper, just salt) for the burger... I'm not sure what that's about, but a first for me.) Everything was fresh and on par with the cost (small savings thanks to the app) and I look forward to next year's craving (for me, anyway.) Bonus background story: I mentioned the Monopoly game to my mom and the next day she had a craving for McDonald's. Not for the game, just for the food. For the first time in.... I'm not going to do that math, but suffice to say it's not her go-to (fast food in general, really), but our regular burger place was closed and again, the ear worm got her. My My friend asked how I did with the Monopoly game. I told them it was just as funsatisfying as I remembered... All the buildup, but no peel off stickers, and now I've got Marvin Gardens and St. James Place.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1450 Austin Hwy in San Antonio?

McDonald's is open 24 hours a day, 7 days a week at this location.

During what hours is the drive-through service available at this McDonald's?

The drive-through is open 24/7 at this McDonald's location.