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McDonald's

3.3
(1182 reviews)

Business Details

(210) 545-1780
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15011 Jones Maltsberger Road, San Antonio, TX
78247, United States

Hours

Reviews

3.3
1,182 reviews
5 stars
416
4 stars
219
3 stars
168
2 stars
87
1 star
292

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, particularly during late hours.

Food Quality

Numerous complaints about food quality, including stale items, incorrect orders, and unsanitary conditions.

Management Issues

Frequent mentions of unprofessional management and lack of accountability, leading to a negative customer experience.

Inconsistency

Customers experienced inconsistent service and food quality, with some visits being satisfactory while others were disappointing.
  • JH
    Josh Hackley
    5 days ago
    5.0
    🔥🔥🔥 hot n spicy after midnight! Comes in clutch , best chicka burger ever God bless the late night manager. 🙏🏽
  • AD
    Andy Dillon
    Feb 17, 2026
    5.0
    Friendly staff
  • RL
    R. Shadow Lopez
    Feb 9, 2026
    5.0
    A lil routine in my routine. This is my go to spot n location. I've become a lil regular. Although busy n stuff gets mixed up in the mix. With my receipt, n bring my food back. My order was replaced. Friendly, understanding, showing the customer me. That they know things happen when busy.
  • AR
    Amy Rae
    Feb 6, 2026
    1.0
    DO NOT COME HERE!!!! forgot half of my order then wouldn’t answer the phone (used to work here, ik it rings through out the restaurant and they’re simply ignoring it) to resolve the problem. DO NOT COME HERE!!!!! !!UPDATE!! finally got ahold of someone today and NO REFUNDS AVAILABLE IF NOT SAME DAY… hmmm maybe they should answer the phone then. NEVER COMING BACK
  • AR
    Art Rome
    Jan 18, 2026
    4.0
    Great customer service, you get what you pay for so the meals Good Enough to enjoy. Recomendable.

Frequently Asked Questions About McDonald's

What are the operation hours for this McDonald's location?

This McDonald's is open 24 hours a day, every day of the week, including holidays.

Does this McDonald's offer drive-thru service?

Yes, this McDonald's offers a drive-thru that operates 24/7 every day.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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