McDonald's

3.6
3126 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
102 S Ww White, San Antonio, TX
78219, United States

Hours

Reviews

3.6
3,126 reviews
5 stars
1,244
4 stars
599
3 stars
494
2 stars
217
1 star
572

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional behavior from staff, leading to a negative customer experience.

Food Quality

Customers reported issues with food quality, including cold and improperly prepared items, as well as unsanitary conditions.

Service Speed

Many customers experienced long wait times for their orders, both in the drive-thru and inside the restaurant.

Cleanliness

The restaurant was frequently noted as dirty, with unclean tables and play areas, contributing to an overall unpleasant atmosphere.
  • DW
    Daijah Wallace
    Dec 26, 2025
    1.0
    Everything here is just lazy working always have a very nasty attitude u ask them remake your food if it’s been out for a while to be made fresh they act like u asking them to save the world . Workers always rude . Manager never acting up to their title ,just very bad customer service.
  • LA
    Luis Arellano
    Dec 25, 2025
    1.0
    Making people wait in line for uber orders and DoorDash orders on Christmas Day
  • MM
    Mac Mac
    Dec 21, 2025
    1.0
    Open 24 hours but yet we get here and doors are locked and no one answering to take our orders. This is completely unprofessional will not be returning to this McDonald and will be emailing and calling the corporate office with pictures and proof of this happening
  • MM
    Morgan Moon
    Dec 20, 2025
    1.0
    Yall are soooooo freaking DISGUSTING!!! I found a black bug in my hashbrown I’m never eating from here again and I’m calling the health inspector yall are ridiculous from the bs customer service y’all give to the quality of food this is just stupid and unsanitary
  • NN
    Nicolas
    Dec 16, 2025
    1.0
    Extremely disappointed with the customer service at this McDonald’s. One of the workers was incredibly rude, had a nasty attitude, and spoke to us in a very disrespectful tone from the moment we interacted. There was no reason for the hostility, and it made the entire experience uncomfortable and unpleasant. Customer service is basic, and being polite costs nothing. If someone hates dealing with customers this much, they shouldn’t be in a customer-facing role. I won’t be returning to this location unless there’s a serious improvement in staff attitude and professionalism.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's located at 102 S Ww White, San Antonio?

McDonald's at 102 S Ww White in San Antonio is open 24 hours a day, 7 days a week, including holidays.

Does this McDonald's offer drive-thru service?

Yes, this McDonald's location offers drive-thru service 24 hours a day, 7 days a week.