McDonald's

3.7
1015 reviews
Get DirectionsCallWebsite

Business Details

8815 Poteet Jourdanton Fwy, San Antonio, TX
78224, United States
(210) 251-4440
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8815 Poteet Jourdanton Fwy, San Antonio, TX
78224, United States

Hours

Reviews

3.7
1,015 reviews
5 stars
490
4 stars
165
3 stars
109
2 stars
54
1 star
197

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with many experiencing delays of 15-30 minutes.

Food Quality

Mixed reviews on food quality; some customers received cold or incorrect orders, while others praised the freshness of their meals.

Customer Service

Customer service was inconsistent, with some employees being friendly and helpful, while others were reported as rude or dismissive.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.

Management

Positive feedback for certain managers who improved service, but complaints about unprofessional behavior from some staff members.
  • OB
    Onyx Blanco
    1 day ago
    1.0
    This company is the most awful place I could've gotten my meal from. Inside my drink I found a piece of mold floating inside my drink which is disgusting and when I called management about it all they had said was " oh we can give u a refund" The management was unprofessional and they didn't seem to care about this problem.
  • BH
    Bruce Hickman
    Nov 10, 2025
    5.0
    Hits that's craving spot.
  • CT
    Claudia Tijerina
    Oct 24, 2025
    1.0
    Went to the drive thru and the other line was moving right away and I'm sitting in the other side never got waited on. Will not be going back.
  • JG
    Jeremy De La Garza
    Oct 21, 2025
    5.0
    I would like to Thank Jacob so much for his outstanding performance as a manager. Let me just say you can definitely tell when someone get promoted because they were next in line and when someone actually earned their way up to the position they hold. As a daytime manager, Jacob did a wonderful job in fixing my order with a good attitude and good service. He definitely deserves the position he’s in and more. i’ve noticed that McDonald’s over the years has lost one very important traits that all fast food establishment should hold, which is customer service… All of these New and young employees are always too busy on their phones and always have an attitude and are there only for a paycheck… I wish McDonald’s corporate set their sights On my feedback to appreciate workers like Jacob and to Have more employees with outstanding customer service -Jeremy De La Garza
  • SO
    Sandra Ortiz
    Oct 21, 2025
    1.0
    This place is so slow always having people park and wait its Supposed to be a drive thru!!!
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 8815 Poteet Jourdanton Fwy, San Antonio?

McDonald's at this location is open 24 hours a day, every day of the week.

Does this McDonald's location offer delivery service?

Yes, delivery is available 24/7 via their online delivery platform.