McDonald's

Reviews

• GV

  Gustavo Veracruz

  2 days ago
  4.0
  Excellent place to take the kids on a hot spring day it was very comfortable and the kids enjoyed it The food was great the service was great
• AN

  Alexis Nicole

  Feb 13, 2026
  5.0
  The place is usually really clean they don't make u wait forever on the inside and the drive thru looks like it goes pretty fast
• EG

  Elisa Garcia

  Feb 10, 2026
  5.0
  Really good 👍 👌 👏
• JM

  Johnathon Martinez

  Jan 10, 2026
  1.0
  If I could leave 0 stars I would , I went at 1:05 and ordered a McDouble plain with cheese and a 4 piece McNugget . I wait almost 20 minutes in the drive through to receive a BITTEN BURGER!!! I was served a burger that was bitten , and when I went to go and get my refund the manager says “why did you wait 30 minutes to come back” . We had already waited in line for almost 20/25 minutes just to get home and receive a BITTEN BURGER ! The manger didn’t even refund the full meal . DO NOT ORDER FROM HERE !!!!!
• JK

  Janice Kane

  Dec 26, 2025
  1.0
  So i placed an app order for the sw military location, when I arrived at the sw military location, they were out of everything i ordered thru the app. So I asked them to please cancel the order i placed and I would go to the nearest other McDonald's on poteet jordanton hwy. The crew member said no problem your money will be refunded back to your card. So I drove to the Poteet Jordanton hwy location and place an order thru the speaker, not my app, I get up to pay, pay 23 bucks in cash, go up to the next window to get my food and they could not locate my order. The crew member asked me for my receipt and when he looked at it, the receipt was a refund receipt, which I found profoundly odd since I placed the order thru the speaker, not the app. So the manager came to the window and asked me to explain what happened, so i went thru what happened and she said ok il be right back, then the window was closed. A few moments later I was asked to move up to the next window. I sat there for over 20 minutes until I finally became annoyed and back up to the window and ask what was going on??? They just left me hanging with 2 screaming kids in the back seat with no explanation at all to what was happening with my order. So finally the manager came back and said she had to count the register to make sure I paid.... so she starts handing me my drinks and I could see the ice was melted and the first 2 inches of drink was water. I asked for them to please get us new drinks. I should have asked them to remake my food because when I got home, our burgers were so cold and soggy. The fries were cold and hard. Nothing was eatable!!! They made our food and then made us wait until they verified I paid for my food before they gave it to us snd we were missing an order of nuggets. They should have verified and THEN made our food!!!! This is terrible customer service and I will never be back. I am disabling my app as soon as im done with this review. I've had it!

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