McDonald's

3.2
925 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2512 W Loop 1604 S, San Antonio, TX
78245, United States

Hours

Reviews

3.2
925 reviews
5 stars
338
4 stars
151
3 stars
75
2 stars
67
1 star
294

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both drive-thru and curbside service, often exceeding 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.

Customer Service

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and dismissive, particularly from management.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold items, incorrect orders, and concerns over food safety.
  • CR
    Chris Reyes
    6 days ago
    2.0
    Came here enough times to double check my order because there is always something missing. Never fails
  • JC
    Joshua Crum
    Dec 29, 2025
    1.0
    Waited in the drive thru line for an entire hour today and it was 10:30 at night… ridiculous. Also never do curbside at this location, you’ll get through the drive thru faster than how long you’ll wait at curbside.
  • VP
    Valerie Perez
    Dec 24, 2025
    1.0
    Always a long line and when there isn’t they still run slow. I’m always in line for a long time compared to the other McDonald’s. I always leave and go to potranco and 1604. Way faster!
  • AP
    Aimee Perez
    Dec 17, 2025
    1.0
    Make sure you get no water down drinks had them replaced every time
  • AG
    Alescia Green
    Nov 21, 2025
    5.0
    Honestly this location is not my favorite BUT caitlyn is amazing!!! She always brightens my day she knows exactly how I like my order (mcafe) she never is rude or aggressive like I have experienced there before and I still go here because Caitlyn is the best! I lost my receipt but I’m almost positive that’s her name she works the evening shift 3-10 I think? She wears a hat and pony tail. She is the best!!! She should be a manager honestly! She handles situations so well I’ve seen her deal with other customers and she’s great she is always great with me! Every store needs a caitlyn!!!

Frequently Asked Questions About McDonald's

What are McDonald's regular operating hours at 2512 W Loop 1604 S, San Antonio?

McDonald's is open 24 hours daily, from 00:00 to 23:59 every day of the week.

Does this McDonald's location offer drive-thru service and what are the hours?

Yes, the drive-thru is open 24 hours a day, 7 days a week.