Brand Certified
McDonald's
3.2(937 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2512 W Loop 1604 S, San Antonio, TX
78245, United States
Certified by McDonald's • Mar 01, 2026
(210) 645-7271
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.2
937 reviews
5 stars
343
4 stars
153
3 stars
77
2 stars
68
1 star
296
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Order Accuracy
Many reviews highlighted consistent problems with order accuracy, including missing items and incorrect food.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold, stale, or poorly prepared items.
Management Concerns
Several reviews pointed to ineffective management and lack of accountability among staff, contributing to overall dissatisfaction.
Positive Staff Experiences
Despite the negative feedback, some customers praised individual staff members for their excellent service and friendliness.
- PLPatricia lealFeb 22, 20265.0Great place to go with kids
- ATAnthony TaylorFeb 22, 20263.0It's McDonald's. It's no better than most McDonald's and no worse.
- JRJeremy RamirezFeb 17, 20261.0Horrible service had to return my chicken sandwich two times to get it right and as we were eating, they left our order sitting upfront for about 15 minutes. Also, they forgot the cheeseburger in my son’s meal.
- DRDebbie RobledoJan 31, 20262.0Ive been to this McDonald's twice and both times they forget to give me something 😒
- AUA Google UserJan 21, 20263.0Stopped by recently and the service was actually solid—friendly and efficient. Unfortunately, the food didn’t match that effort. Everything was underwhelming and not very fresh, which made the visit disappointing overall. Probably fine for a quick stop, but expectations should be kept low.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website