Main Event San Antonio West

4.2
5673 reviews

About

RestaurantArcadeBowling AlleyLaser Tag CenterChildren's Party Service
Main Event Entertainment - San Antonio West the most FUN you can have under one roof. Main Event is THE dining and entertainment destination that offers more ways to have family FUN than you can pack into one visit! No matter what your age, there’s something for everyone at Main Event! Attractions include state-of-the-art bowling, multi-level laser tag, an arcade games gallery featuring more than 100 of the latest interactive video games and more! Savor our chef-inspired casual dining experience – with delicious shareables like wings, loaded nachos or oven-baked artisan pizza in a full-service American-fare grill – or enjoy handcrafted cocktails, craft beers, expansive variety of wines in a high-energy bar surrounded by big screen TVs. With our hassle-free birthday parties, Main Event offers epic FUN that will leave you with lasting memories. We offer customized packages that include state-of-the-art bowling, multi-level laser tag and an arcade games gallery featuring more than 100 of the latest interactive video game. We have multiple packages to fit any budget and each package includes a dedicated party host that takes cares of it all, so you can relax. Heart-pounding FUN for kids, Stress-Free party for you for non-stop FUN. At Main Event, we create customized group experiences, not just events. From team building, corporate events & parties and meeting space, our corporate and group packages are designed to combine FUN and food, creating the ultimate experience for you and your group.

Details

  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Main Event San Antonio West
8514 State Hwy 151, San Antonio, TX
78245, United States

Hours

Reviews

4.2
5,673 reviews
5 stars
3,286
4 stars
1,239
3 stars
539
2 stars
206
1 star
403

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some staff praised for their attentiveness and friendliness, while others were criticized for being dismissive and unhelpful.

Food Issues

Many customers reported dissatisfaction with food quality and service, citing long wait times and unsanitary conditions.

Entertainment Experience

While many enjoyed the variety of activities like bowling and arcade games, several noted that many games were out of order or malfunctioning.

Management Concerns

Several reviews indicated issues with management responsiveness and overall organization, particularly during events and busy times.

Cleanliness

Multiple customers expressed concerns about the cleanliness of the restrooms and dining areas, with some describing them as unsanitary.
  • AO
    Ashley Oliphant
    Nov 15, 2025
    5.0
    Marley was very attentive and informative. She was patient when our group wasn’t sure of what we wanted and she checked in on us consistently.
  • SE
    Susan Even
    Nov 12, 2025
    5.0
    I just went to join friends. But I did enjoy the food. Egg rolls. My friends had great fun bowling. The place was very clean. The waiter was awesome 😎
  • RL
    Rebecca Leader
    Nov 9, 2025
    2.0
    We went for a birthday party. We disliked it because it was so loud that we couldn't hear each other talk.
  • DC
    Dark Cloud
    Oct 31, 2025
    1.0
    Their pool tables need to have their coverings tightened and they also need new pool sticks.
  • FS
    Felicia Schultz
    Oct 20, 2025
    1.0
    We will never return to not only this location, but any main event in the future. We are a military family that drove in from Fort Hood, TX and stayed in the Hilton right next door. After a long day I ordered on the main event website, spent $70 on food with an estimated wait time of 20-30 minutes. My food said it was ready at 7:30pm. My husband walked over to get the food and it took 4 employees to help him after the first 3 employees blew him off and he waited an additional 35 minutes BEFORE receiving any food. When he walked back to the hotel he realized we were missing a plate. After calling several times with no answer. I called the next morning and spoke with the manager Mario. Mario assured me we would get. Refund for the missing plate and I gave him my contact information and my card information because we already left town prior to them opening on Sunday. I’ve been trying to get in contact with him about my refund just to be ghosted. Not only was the food not hot, but slightly warm, we were missing my husband’s meal and waited over 30 minutes and just for the bartender to finally help him. Mario is useless. I will have to contact my bank for a dispute on the charges. At this point we should be refunded for the whole meal. I was told by Mario last week that the refund would be processed the same day, no response and no refund has been given.

Frequently Asked Questions About Main Event San Antonio West

What types of entertainment does Main Event San Antonio West offer?

Main Event San Antonio West offers state-of-the-art bowling, multi-level laser tag, and an arcade with over 100 interactive video games, providing a fun experience for all ages.

What are the dining options available at Main Event San Antonio West?

It features a chef-inspired casual dining experience with American fare, including wings, loaded nachos, oven-baked artisan pizza, and handcrafted cocktails, craft beers, and a variety of wines.