Main Event San Antonio West

Reviews

• JG

  Jesus Garza

  3 days ago
  1.0
  Service was great, host were very helpful. The food was nothing like what they advertise. We got sliders meat on our double cheeseburger and were charged the same price.
• MV

  Mari Vidaurri

  Feb 21, 2026
  1.0
  Nice atmosphere, BUUUUUT. The service SUCKS!! They brought us THE WRONG DRINKS, not once THREE TIMES. They also only brought us half of our food order. Our bowling lane came available, so we had to close our dinner tab. Fine no big deal. HOWEVER in the process of moving to the bowling alley, and paying our tab. I sat and waited for my husband to come back with either cash or a credit card. Our waitress is standing there waiting and turns around and tells the girl that jacked up our drink order. "I don't think they have enough money" that's COMPLETELY UNACCEPTABLE AND RUDE. WE WILL NEVER COME BACK TO THIS PLACE
• JB

  Jessica Becker

  Feb 21, 2026
  5.0
  Great place for kids parties, the teen party deal is very affordable. Service was excellent for being so busy! Lots to do, something for everyone
• AD

  Antonina Deyo

  Feb 20, 2026
  5.0
  My son had a great birthday party with his best friends here. We got the Birthday Your Way with an extra activity add on (bowling & lazer tag) package with sliders and pizza. The sliders were huge, like small burgers, plain and dry, as most kids prefer. Kayla and Ava were the sweetest and most helpful party hosts. They were ready to help with blowing up balloons, setting up the bowling, and making sure our guests were taken care of and comfortable. They explained the contract and itinerary and answered all my questions. I would highly recommend this Main Event for kids birthday parties 🥳
• DD

  Dee Davis

  Feb 1, 2026
  3.0
  Was having a casual get together with friends so didn't reserve table and just took our chances. The hostess was very accommodating and moved tables together for us. Dinner was very good and our waiter as well. Next came bowling which I had reserved for to avoid a lo n g wait. Was told the best way to reser e was on the website online so that is how I made the reservation for 4 lanes/12 owlers/12 pr. of shoes/2 hrs of bowling which came to a whopping $425! One would expect to have some semblance of ser ice for that amount of money but NO, when we completed a game and wanted to start a new one, we had to track down an attendant to clear the screen so we could start the new game (which wasted time I had purchased). No one ever came to the lanes to see if we needed any food, drinks, etc...WE GOT NONE OF THAT. During hour two of our bowling there was a mechanical failure of some sort which affected 2 of the 4 lanes I had reserved so the attendants were trying to fix it which consumed the rest of the time I paid for to the point that the bowlers left. When I asked if I'd get a refund for the time not used (for bowling) I was informed that I could have a gift card for the remaining time. I did not want a gift card because frankly I wasn't planning to ever come back but, was told that was the only way they could refund my money because I made the reservation on their website (which is how I was advised to do it). I wanted a credit back to my card. When I asked to speak to the manager I was told they were out-of-town and wouldn't return for a few days. VERY DISAPPOINTED with the whole mess and will indeed NEVER return to any Main Event!

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