Krispy Kreme

4.2
1885 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme San Antonio.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
1117 North Loop 1604 East, San Antonio, TX
78232, United States

Hours

Reviews

4.2
1,885 reviews
5 stars
1,225
4 stars
302
3 stars
123
2 stars
65
1 star
170

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness is mixed; while many customers praised the politeness and helpfulness of employees, there were several reports of rude service and poor management responses.

Product Quality

The quality of donuts is generally well-received, with many customers enjoying the freshness and taste, though some reported receiving stale or incorrect orders.

Operational Issues

Customers frequently noted issues with service speed, especially during busy times, and there were complaints about the availability of certain donuts.

Cleanliness

Several reviews mentioned cleanliness concerns, particularly regarding the store's condition and the state of the dining area.

Value for Money

While many customers love the donuts, some expressed that prices are high, and there were complaints about the value received for the cost.
  • MR
    Mik Daily Review
    4 days ago
    2.0
    Seems like they really need to change the oil, I'm glad they do commercial business but they're clearly going through a lot of orders and it made the donuts taste funky.
  • AK
    amad kafarani
    4 days ago
    3.0
    This place deserve 5 starts if they fix their ventilation system! I ordered inside the store and within 5 minutes I was smelling like a frying machine! You can see the fog in the background inside the store! Other than that the young staff were extremely polite and helpful specially this one girl who was yield at by another customer but she accepted and didn’t even answer! I really wanted to say something to that rude customer because it’s not worth it to insult a hard working employee just to get free donuts! Shame on people!
  • SR
    Staci R
    Nov 12, 2025
    1.0
    Donuts are great. The person working the drive thru on Wednesday, Nov 12 in the morning shift? Rudest dude ever. Could not have been more bothered by us being there. We asked for 2 oranges juices, which he repeated back, then we get to the window and he doesn't give them to us. When we ask? "Sir that's why I repeat the order" ???? Lol??? Someone needs to fire this guy.
  • VV
    Val
    Oct 27, 2025
    5.0
    Blayze {spelling?} Such a friendly guy! He was sooo apologetic when a rude girl cut in front of me. He signaled to me cause he knew I was standing there before she came in. The girl seemed in a hurry so I told him I don't mind I didn't start work for another 45 minutes and I work at the hospital up the road on Madison drive He was very efficient, friendly but I'm assuming he might be a new employee because the register got stuck and he called over his shift leader to assist which she did. However she also did something worthy of a funny you tube video skit I wish I had my camera recording it hahahaha she opened the cash draw while he was standing DIRECTLY in front of it so y'all can figure out what happened to him next { ouchy }🤣 Anyhow the donuts and the kolaches I'm taking to work for my crew to try for the first time. If y'all want friendly, funny lol and efficient staff come to this location💞🤙
  • MC
    Manuel Caballero
    Oct 23, 2025
    1.0
    I ordered 2 dozen donuts, 1 dozen custom assorted & 1 dozen glazed. 3 of the assorted were supposed to be lemon filled & I was given 3 raspberry filled. I tried calling when I saw I wasn't given the lemon filled ones, but that wasn't helpful. The person who answered the phone hung up before I explained the error. I tried calling several times the following day & no one answered, I made about 5 calls over a period of 2 hours.

Frequently Asked Questions About Krispy Kreme

What are the regular operating hours for Krispy Kreme in San Antonio?

Krispy Kreme San Antonio is open from 6:00 AM to 10:00 PM Sunday through Thursday, and from 6:00 AM to 11:00 PM on Fridays and Saturdays.

Does Krispy Kreme offer drive-through service and what are the drive-through hours?

Yes, Krispy Kreme San Antonio has a drive-through open daily from 6:00 AM to 10:00 PM Sunday through Thursday, and until 11:00 PM on Fridays and Saturdays.