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Krispy Kreme

4.2
(1922 reviews)

Business Details

(210) 495-4800

About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme San Antonio.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
1117 North Loop 1604 East, San Antonio, TX
78232, United States

Hours

Reviews

4.2
1,922 reviews
5 stars
1,250
4 stars
305
3 stars
124
2 stars
66
1 star
177

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on service quality is mixed; while some customers praised friendly and helpful staff, others reported rude behavior and poor management.

Product Availability

Customers frequently expressed disappointment over items being out of stock or incorrect orders being filled.

Cleanliness

Several reviews mentioned cleanliness issues within the store, impacting the overall experience.

Quality of Donuts

While many customers enjoyed the donuts, there were complaints about stale or old donuts being served.

Operational Issues

Customers noted slow service during busy times and issues with the drive-thru and online orders.
  • IC
    Ida C
    Feb 24, 2026
    5.0
    Never been inside. Always delicious and friendly service
  • SL
    Samuel Lyons
    Feb 22, 2026
    1.0
    At least 4 people standing around 1 person making a coffee as the line backs up is unacceptable. I understand people don’t enjoy working a weekend, but good lord this customer service and service in general is awful. Can’t really gauge the food cause myself and others walked out. This is awful.
  • PR
    Priscilla Rangel
    Feb 19, 2026
    1.0
    My son wanted the Oreo donuts for his birthday we were advised did not have any. It was early afternoon asked if any would be made later advised there would be none. Disappointed but got second choice of iced sprinkle however, the donut received had limited sprinkle. Guess we should have gotten down we didn’t notice until we arrived home.
  • SS
    Sara
    Feb 18, 2026
    1.0
    Went around 830 pm for a coffee and donut. Was told they already cleaned the machine so they couldn’t make me a frozen latte. There should be a sign if it’s a certain hour where they don’t serve coffee and not stay open until 10.
  • SP
    Sarah Poiriez
    Jan 23, 2026
    1.0
    I went to this location to redeem my birthday reward and the employee taking my order was so rude. I knew I had to make a purchase in order to redeem my reward but I simply asked for clarification on what I’d need in order to get my birthday donuts. The guy just said “whatever the coupon says on the app” and was not interested in helping me. Then I ordered my extra donut (which there was an uncomfortable silence for a while before anyone answered me) and proceeded to the window. A different employee then opens the window, doesn’t greet me or say anything, takes my phone to scan the reward and walks away with it and closes the window. I waited to get my phone back for a few minutes and I was not told a single word. Then I see the window open and my phone is held out and once again not a word. She was holding it out from the side so she was not even fully at the window. I grab my phone, and then the box of 3 donuts was handed to me and the window was shut. I didn’t get my extra donut, I didn’t even know if I was charged for it on my phone, I was so confused and I just left. It felt like such an awful inconvenience to them that it was my birthday and I never want to come here again if this is how people are treated.

Frequently Asked Questions About Krispy Kreme

What are the regular operating hours for Krispy Kreme in San Antonio?

Krispy Kreme San Antonio is open from 6:00 AM to 10:00 PM Sunday through Thursday, and from 6:00 AM to 11:00 PM on Fridays and Saturdays.

Does Krispy Kreme offer drive-through service and what are the drive-through hours?

Yes, Krispy Kreme San Antonio has a drive-through open daily from 6:00 AM to 10:00 PM Sunday through Thursday, and until 11:00 PM on Fridays and Saturdays.

Brand Certified Facts from Krispy Kreme

Krispy Kreme partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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