Business Details
About
Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme San Antonio.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
1,409 reviews
5 stars
766
4 stars
212
3 stars
106
2 stars
72
1 star
253
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers experiencing rudeness and unprofessional behavior from staff.
Product Quality
Many customers reported receiving stale or cold donuts, with several instances of running out of popular items.
Cleanliness
The location was noted for being clean, but some customers mentioned issues with sticky floors and overall maintenance.
Order Fulfillment
Customers frequently complained about long wait times for orders, especially for online and drive-thru orders, often receiving incorrect or incomplete orders.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and the quality of the donuts when fresh.
- RJRob Johnson4 days ago5.0The service is great and the donuts were good but man this place sure got expensive!
- RSRoy & Donna Shields4 days ago5.0Got there as the Hot light went out but donuts were warm. Nothing better than a warm/hot donut. Service was fast.
- LBLindz BJan 3, 20265.0Alexia was super sweet! Fast service and great customer service skills!
- MGMonique GarzaDec 31, 20251.0I went to Krispy Kreme this morning at 7:30 in the morning just got off work to order two glazed donuts. Took them forever to come to the window when he finally does come he goes $25 I said for two donuts he goes two donuts and I said yes two donuts. He rolled his eyes and walked away. What kind of service is that? I have never seen service like that in a drive-through because you were wrong taking my order and their donuts for goodness sake. don’t go too early in the morning because apparently this worker didn’t want to be there
- DCDarrell De La CerdaDec 13, 20251.0Terrible customer service i called to ask if an item was in stock and the woman who answered the phone was incredibly rude and made it clear I was bothering her so I just took my business elswere.
Frequently Asked Questions About Krispy Kreme
What are the operating hours for in-store dining at Krispy Kreme San Antonio?
Krispy Kreme San Antonio is open for dine-in from 6:00 AM to 10:00 PM every day of the week.
When can I order delivery from Krispy Kreme San Antonio?
Delivery is available daily from 6:15 AM to 9:45 PM at Krispy Kreme San Antonio.
What are the drive-through hours at Krispy Kreme San Antonio?
The drive-through at Krispy Kreme San Antonio operates daily from 6:00 AM to 10:00 PM.
Can I pick up an order at Krispy Kreme San Antonio, and what are the pickup hours?
Yes, order pickup is available daily from 6:00 AM to 9:45 PM.
What payment options does Krispy Kreme San Antonio accept?
Krispy Kreme San Antonio accepts American Express, Cash, Discover, Mastercard, and Visa.
What types of food and beverages does Krispy Kreme San Antonio specialize in?
They specialize in doughnuts, coffee including iced coffee, breakfast items, desserts, hot, iced, and frozen drinks, and various donuts.
Where is Krispy Kreme San Antonio located?
The location is 8815 Potranco Rd, Suite 105, San Antonio, TX 78251, USA.
Are there nearby restaurants to Krispy Kreme San Antonio where I can continue my meal?
Yes, nearby restaurants include Vietnamese Express for Asian cuisine, Bush's Chicken for fast food, and Jimmy John's for sandwiches.
What nearby services can I access if I visit Krispy Kreme San Antonio?
Nearby services include Phone Fixers for mobile repair, Locksmiths Key Service San Anton for locksmith needs, and Pirate's Cove Car Wash for auto detailing.
Are there beauty and wellness options near Krispy Kreme San Antonio?
Yes, you can find Bnails - Non Toxic Nail Salon and Angelic Nails nearby for beauty and nail services.