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Krispy Kreme

3.8
(1407 reviews)

Business Details

8815 Potranco Rd, San Antonio, TX
78251, United States
(210) 963-7008
https://site.krispykreme.com/tx/san-antonio/8815-potranco-rd

About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme San Antonio.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
8815 Potranco Rd, San Antonio, TX
78251, United States

Hours

Reviews

3.8
1,407 reviews
5 stars
762
4 stars
214
3 stars
107
2 stars
71
1 star
253

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, uninterested, or dismissive towards customers.

Product Quality

Many customers reported receiving stale or cold donuts, with some expressing disappointment in the freshness and quality of the products.

Service Speed

Several reviews mentioned long wait times for orders, both in-store and drive-thru, leading to frustration among customers.

Cleanliness

While some noted the store was clean, others pointed out issues like sticky floors and unsanitary conditions.

Pricing Concerns

Customers frequently commented on the high prices of donuts, with some feeling they did not receive good value for their money.
  • AS
    Ace Sopak
    6 days ago
    3.0
    Staff are just miserable all of them worse part of this place is just the horrible costumer service makes me miss the actual south where Krispy Kreme was wholesome. Tokyos was of course the best but this place just is slow agh I hate when work ask for these donuts because though they are delicious it’s not worth the headache and the slow service
  • MH
    Michael Hartz
    Feb 21, 2026
    5.0
    Like the kolaches
  • RM
    Rebecca Miley
    Feb 20, 2026
    4.0
    My husband likes this place better than me. I think the donuts are too sweet & overpriced. Almost $20/dozen. We do not go too often & rightly so.
  • ME
    Mr. E
    Feb 1, 2026
    5.0
    Fast service, drive through quick. Donuts are consistently good. The neon light was on outside and the glazed donuts were warm and fresh. Thanks kk
  • RM
    RICKER MUNOZ
    Jan 28, 2026
    5.0
    The service attendant, Manual was very helpful and courteous.

Frequently Asked Questions About Krispy Kreme

What are the operating hours for in-store dining at Krispy Kreme San Antonio?

Krispy Kreme San Antonio is open for dine-in from 6:00 AM to 10:00 PM every day of the week.

When can I order delivery from Krispy Kreme San Antonio?

Delivery is available daily from 6:15 AM to 9:45 PM at Krispy Kreme San Antonio.

Brand Certified Facts from Krispy Kreme

Krispy Kreme partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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