Business Details
About
Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme San Antonio.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
1,397 reviews
5 stars
758
4 stars
211
3 stars
105
2 stars
73
1 star
250
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.
Product Quality
Many customers reported receiving cold or stale donuts, with several expressing disappointment in the freshness of the products.
Order Fulfillment
Customers frequently experienced issues with orders not being ready on time, missing items, or running out of popular donuts.
Cleanliness
While some noted the cleanliness of the lobby, others mentioned sticky floors and overall disorganization in the store.
Staff Attitude
Mixed feedback on staff friendliness; some employees were praised for their helpfulness, while others were criticized for being unkind or disengaged.
- RGRoger GNov 17, 20251.0Poor customer service
- CSCheryl SandovalNov 16, 20252.0The drive thru took a long time and I was the only car in the drive thru lane..
- JCJen COct 22, 20255.0Donuts were fresh, warm and delicious!
- CDCarlos DominguezOct 3, 20251.0When I walked in to order there were three employees. After waiting a few minutes I was finally acknowledged only to hear that I'd have to wait 6 to 10 minutes because she (think it was the manager) had to take care of the dive thru. The other employees were stocking the shelves with product, however anyone one of the two employees stocking could have taken my order as I was only ordering two doughnuts and the only one in there as a customer. But was not even acknowledged by the other two employees. I left went across the street to Shipley's and what a difference! They had enthusiastic employees happy to acknowledge you and help you with your order. Manager was very nice as well. Do not waste your time at this very unprofessional krispy Kreme, go to Shipley's!
- JVJalyn VasquezSep 23, 20252.0I went to this location in the morning and I was attended by an extremely rude employee. She was immediately dismissive and condescending as soon as I walked in. The donuts were honestly great — but the service was so bad it ruined the entire experience. I visited yesterday and was helped by a staff member who couldn’t have been more dismissive. No greeting, no basic courtesy, just a cold, uninterested attitude like she couldn’t care less that we were there. It completely killed the vibe. I came in looking forward to treating myself, and left irritated and uncomfortable. One person’s bad attitude was enough to ruin my day. Great donuts aren’t enough to make up for awful service. I won’t be back — and I’d think twice before recommending this place to anyone.
Frequently Asked Questions About Krispy Kreme
What are the operating hours for in-store dining at Krispy Kreme San Antonio?
Krispy Kreme San Antonio is open for dine-in from 6:00 AM to 10:00 PM every day of the week.
When can I order delivery from Krispy Kreme San Antonio?
Delivery is available daily from 6:15 AM to 9:45 PM at Krispy Kreme San Antonio.
What are the drive-through hours at Krispy Kreme San Antonio?
The drive-through at Krispy Kreme San Antonio operates daily from 6:00 AM to 10:00 PM.
Can I pick up an order at Krispy Kreme San Antonio, and what are the pickup hours?
Yes, order pickup is available daily from 6:00 AM to 9:45 PM.
What payment options does Krispy Kreme San Antonio accept?
Krispy Kreme San Antonio accepts American Express, Cash, Discover, Mastercard, and Visa.
What types of food and beverages does Krispy Kreme San Antonio specialize in?
They specialize in doughnuts, coffee including iced coffee, breakfast items, desserts, hot, iced, and frozen drinks, and various donuts.
Where is Krispy Kreme San Antonio located?
The location is 8815 Potranco Rd, Suite 105, San Antonio, TX 78251, USA.
Are there nearby restaurants to Krispy Kreme San Antonio where I can continue my meal?
Yes, nearby restaurants include Vietnamese Express for Asian cuisine, Bush's Chicken for fast food, and Jimmy John's for sandwiches.
What nearby services can I access if I visit Krispy Kreme San Antonio?
Nearby services include Phone Fixers for mobile repair, Locksmiths Key Service San Anton for locksmith needs, and Pirate's Cove Car Wash for auto detailing.
Are there beauty and wellness options near Krispy Kreme San Antonio?
Yes, you can find Bnails - Non Toxic Nail Salon and Angelic Nails nearby for beauty and nail services.