Krispy Kreme

4.0
1048 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme San Antonio.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
2703 SE Military Dr, San Antonio, TX
78223, United States

Hours

Reviews

4.0
1,048 reviews
5 stars
625
4 stars
140
3 stars
90
2 stars
46
1 star
147

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, with several mentioning negative interactions with management.

Product Availability

Frequent complaints about being out of popular donut flavors and not having fresh donuts available.

Quality Issues

Customers noted that donuts were often stale or not made fresh at the location, leading to disappointment.

Positive Experiences

Some reviews highlighted friendly staff and good deals, indicating that not all experiences were negative.

Cleanliness and Maintenance

Several customers mentioned the location being dirty or rundown, impacting their overall experience.
  • AA
    asiamoonstar
    3 days ago
    1.0
    On this particular visit (it was my first time here) we went through drive through around noon Staff very rude and out of almost all flavors including basic flavors Very bad experience
  • ZG
    Zenaida Gonzales
    Nov 11, 2025
    1.0
    We stopped by the Brooks City Base location in San Antonio. They were out of doughnuts and only had hard old doughnuts for full price. What a joke. Asian looking female was rude. She clearly hates her job.It took us 30 minutes to drive to this location for bad service and no doughnuts. This store is rundown. Google needs a review lower than one star hor this place.
  • JA
    Juliette K. (Angel天)
    Oct 29, 2025
    1.0
    I've been a regular customer here and apparently that doesn't mean anything. My boyfriend was waiting on me after an appointment annd despite the manager seeing us every week decided that waiting was loitering. I'm not going to any Krispy Kreme store for myself or suggest it for my team. No manager should ever tell not only a customer but a patron to off themselves that's disgusting.
  • MF
    Mike Fox
    Oct 29, 2025
    1.0
    Me and my girlfriend come here every week, after we donate plasma. We see the same people here, every time. At this point, we're regular customers. Sometimes I have to wait on my girlfriend, because she can take a little longer to donate. I wasn't even at Krispy Kreme for 30 minutes before the manager, who is probably barely old enough to drink and has his hair down like some emo freak, tells me I would have to leave if I don't buy anything. I confront him about it, and he says they have a "no loitering" policy. I tell him we're regular customers and his response is, "So that makes you immune to our policies?". I could understand if it was my first time at this establishment, but I've been a patron for a couple of months now. And this is how you treat your customers? You've lost 2, today. Fix your standards, Krispy Kreme. Hire better managers who aren't too young for the job and make sure they carry themselves like a manager.
  • RF
    Roxanne Fernandez
    Oct 25, 2025
    1.0
    We came from a small event that was happening at the resturant across from the parking lot and the staff seemed frustrated because people were coming in and I guess their night got busy, so anyways me and my family ordered 2 dozen doughnuts and some drinks and were just chilling enjoying our doughnuts and my little niece had to wash her hands and got potty and the manager was being rude and to us and she put a sign saying all the restrooms were out of order which was a lie. Even the other staff that night were being rude as hell. Like yall should be happy yall are getting customers. The experience sucked cuz of their bad attitudes. That manager should be more kinder to paying customers, I will never come back here cuz of that manager. Oh and to top it off she called the cops cuz people were asking to use the bathroom.. like really

Frequently Asked Questions About Krispy Kreme

What are the regular operating hours of Krispy Kreme San Antonio at 2703 SE Military Dr?

Krispy Kreme San Antonio is open daily from 6:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.

What are the delivery hours for Krispy Kreme San Antonio?

Delivery is available every day from 6:15 AM to 9:45 PM, with extended delivery until 10:45 PM on Fridays and Saturdays.