Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.7
314 reviews
5 stars
158
4 stars
43
3 stars
27
2 stars
19
1 star
67
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service and rude staff, with some experiencing long wait times for their orders.
Food Quality
While many praised the freshness and taste of the sandwiches, there were complaints about incorrect orders and skimpy portions.
Cleanliness
The restaurant was noted for being clean, although some customers reported issues with the cleanliness of the bathrooms.
Staffing Problems
Several reviews mentioned staffing shortages leading to delays and poor customer service experiences.
- JBJoseph Barrera5 days ago4.0It was really good and fast service
- CCCBDec 18, 20251.0Called to place an order and whoever answered the phone has zero customer service skilss6. The guy seemed like he didn't wanna be bothered. At the end of the call he said" " anything else?" I said no that would be it thank you, and he just hung up. Just terrible
- JKJacob KingDec 16, 20253.0I usually love Jimmy John's, but this one just wasn't right. The service was was slow and the bathrooms were not clean at all. They need to do better.
- DRDonna Lynne RiveraDec 1, 20255.0Restaurant is clean and very appealing. The food is always fresh and good. Staff helpful and courteous.
- JSJerry SNov 23, 20252.0I also have had a bad experience here with Rashad. We stand at the counter no greeting, he just stares at you very annoyed that your there. We just had to start giving him our order. So we just started ordering on-line somewhere else instead which is sad because the sandwiches are good. Update this experience was about a month ago. My wife went into the store and he showed customer service experience. So looks like improvement.