Jimmy John's

3.9
232 reviews

About

Sandwich Restaurant

Location

Jimmy John's
12830 Silicon Dr, San Antonio, TX
78249, United States

Hours

Reviews

3.9
232 reviews
5 stars
129
4 stars
41
3 stars
13
2 stars
8
1 star
41

What are people saying?

AI-generated from recent customer reviews

Speed of Service

Customers frequently noted the inconsistency in service speed, with some experiencing long waits despite the restaurant's 'freaky fast' slogan.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, indicating a need for improved attention to detail.

Customer Service

While some reviews praised friendly staff, others reported poor customer interactions and unprofessional behavior.

Food Quality

Overall, customers enjoyed the sandwiches and found them to be fresh and well-prepared, although there were instances of expired items being served.

Cleanliness

The restaurant was generally described as clean, with many customers appreciating the tidy environment.
  • JC
    Jonas Clark
    Dec 6, 2025
    1.0
    For a restaurant that has the slogan of "freaky fast" it is REALLY freaky how SLOW this place is. Had an order-ahead pickup, got here and STILL had to wait 10 minutes for two sandwiches while there's nobody eating in and a near-empty drive thru. Wow.
  • CM
    Chris Mendez
    Aug 13, 2025
    5.0
    My order was fast and accurate. The price was decent and atmosphere was relaxed. The staff cleaned every table after someone left and the floors weren’t sticky or dirty like most places nowadays.
  • QL
    Quinn Lacey
    Apr 6, 2021
    5.0
    Great service and fresh food! One time...only 1 guy was working in the store and he still managed to get food out and cash me out fairly quickly. He should get a raise.
  • MJ
    Maria Jimenez
    Jan 9, 2021
    5.0
    Very clean people are very nice
  • PS
    Pvt I Spy
    Jun 26, 2020
    5.0
    Always enjoy their food. Haven't gotten it wrong yet. Been over a year coming here at least every two months. Nice staff. New COVID-19 hours suck. New #7 is legit. Still no sprouts.