Jimmy John's

3.1
142 reviews

About

Sandwich Restaurant

Location

Jimmy John's
17306 Bulverde Rd, San Antonio, TX
78247, United States

Hours

Reviews

3.1
142 reviews
5 stars
57
4 stars
9
3 stars
16
2 stars
13
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, with long wait times for both in-store and delivery orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Customer Service

Feedback indicated a lack of professionalism and helpfulness from staff, with some customers feeling ignored or poorly treated.

Food Quality

While some customers enjoyed the sandwiches, others noted inconsistencies in portion sizes and quality, particularly with specific items.

Cleanliness

The cleanliness of the restaurant, particularly the bathrooms, received positive remarks from some customers.
  • CG
    Candy Guerra
    Jan 2, 2026
    3.0
    The sandwiches were good, but I found a hair in my sandwich. Just a suggestion to wear hair net please. Besides that everything else was OK
  • PA
    Peanut Ale
    Dec 20, 2025
    1.0
    Out of every Jimmy Johns in town this is by far the worst one I have ever visited, Nicholas from what I think is the manager, who ever is the owner of this franchise please I hope you listen to my experience with Nicholas. I asked about a free sandwich coupon I had on my JJ app they young lady at the front was very sweet friendly and helpful. I asked If can use the coupon she said yes and asked what sandwich I wanted I ordered and Nicholas was making my sandwich I handed my phone to the young lady and she was having trouble with the redeeming the coupon on the app. Nicholas walks up and brings my sandwich she then tells him Im having trouble with this coupon. He then says Oh that coupon cant be used on this sandwich he then says which sandwich do you want there are 1–5 options. I said but you have my sandwich right there why cant I use it? He said you can not use it on this sandwich, I said I can’t believe you cant just give me that sandwich the young lady said I told her that she can have the sandwich he got upset and threw the sandwich in the trash and said you have 1-5 options thats it. Never again going back to this location.
  • FC
    Farhan Chagani
    Dec 6, 2025
    5.0
    Smaller footprint, but nice/cozy place to enjoy a sandwich!
  • JJ
    joe6831 Joe6831
    Nov 25, 2025
    1.0
    Prices for what you get here are out of control.
  • CD
    Christopher Days
    Nov 21, 2025
    1.0
    Pulled up early so I had to wait then when they opened they still weren’t ready and didn’t even want to take my order.