Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.8
253 reviews
5 stars
133
4 stars
39
3 stars
19
2 stars
17
1 star
45
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported slow service, especially with mobile orders and delivery, often exceeding expected wait times.
Food Quality
While some customers enjoyed the sandwiches, there were numerous complaints about stale bread, incorrect orders, and insufficient ingredients.
Customer Service
Mixed reviews on staff behavior; some praised friendly service while others reported rude interactions and poor customer handling.
Cleanliness
The cleanliness of the location received positive feedback, although some reviews mentioned issues with unsanitary conditions.
Delivery Issues
Frequent complaints about delivery not being available or taking excessively long, leading to customer dissatisfaction.
- CDCarl DownenJan 3, 20261.0Slow staff and extremely limited menu. One person in front of us and took 30 minutes for our food to be made.
- JSJoseph SyracuseDec 28, 20251.0Can't call them. Their phone line is always running a busy signal. Ordered food on their app an hour ago.....no updates since.
- DNDeborah NavilleNov 1, 20252.0Sooooo slow ..... Sooooo cold in there .... Sooooo loud ... Sandwich was fine
- AMAngele MorgeseOct 28, 20252.0While the sandwiches are delicious I wish there was a more obvious “our chips are made with peanut oil” in the bag. I am allergic to nuts and since it’s not a common thing in potato chips I wasn’t worried about it. Well their chips are made with peanut oil. My fault for not checking? Absolutely Could it be better advertised and made apparent? Also yes.
- JPJesse PicazoOct 14, 20251.0Had ordered on multiple occasions with no issues. Today. I ordered, app notified sandwich was on its way. 45 minutes later, still nothing. I called. They confirmed my order, apologized, and advised another would be right out. 40 minutes later, still nothing.