Jimmy John's

3.7
363 reviews

About

Sandwich Restaurant

Location

Jimmy John's
8802 Potranco Rd, San Antonio, TX
78251, United States

Hours

Reviews

3.7
363 reviews
5 stars
183
4 stars
61
3 stars
24
2 stars
24
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Mixed reviews on food quality, with some praising fresh ingredients while others complained about stale bread and missing ingredients.

Cleanliness

While some customers noted cleanliness, others reported dirty conditions and poorly maintained facilities.

Delivery Problems

Numerous complaints about delivery issues, including delays, lack of drivers, and missing items.

Positive Experiences

Despite the negatives, several customers highlighted positive experiences with friendly staff and tasty sandwiches.
  • MB
    Martha Boor
    Jan 4, 2026
    2.0
    The BLT was lousy
  • SS
    Spidey M (Zombie Spydrman)
    Dec 3, 2025
    2.0
    More expensive and worse then other locations. Good enough I guess
  • RP
    Rene Perez
    Dec 2, 2025
    5.0
    Always stop in before heading back home to our Lil border town to get a sub for our daughter. Awesome food
  • MS
    Melinda Salas
    Nov 1, 2025
    4.0
    I tried the new picklewiches. They were ok. Thought they would be better. Very messy. Not a lot of flavor
  • KR
    karlene resendez
    Oct 21, 2025
    1.0
    When we arrived the staff weren’t very friendly and the sandwiches were disgusting!! Subway, Jason’s Deli, and Fire subs are way better than this place!!!