Jimmy John's

Reviews

• DS

  Dom Short

  Jan 21, 2026
  5.0
  had another great experience at Jimmy John’s today thanks to Mike, who took my order. He’s always a pleasure to interact with—friendly, patient, and fast. He makes the ordering process easy and gets everything right every time. It’s clear he cares about good service, and it really shows. Thanks, Mike, for consistently making my visits enjoyable!
• SS

  Sarvika

  Nov 12, 2025
  1.0
  Dont have anything else to say, heard valerie is a rude manager they kick people out the store because they deliver food late when the app says delivered.
• SS

  S

  Sep 29, 2025
  1.0
  Managers really rude here, the girl in the glasses very impatient Do not order online here, they mark your order as completed and when you arrive theyll have you wait another 10 to 20 minutes. Do yourself a favor and go to the next jimmy johns or subway across the street
• HK

  Hari Krishna

  Sep 16, 2025
  1.0
  I dont typically give bad reviews bc i like supporting businesses, but in my entire 15 years as a customer service professional. I havent seen someone like Valerie. She is unprofessional and lacks any meaningful sense of customer service and working through issues, quite frankly im not sure why she even works here bc she doesnt seem to like working with customers or coming up with a solution. She escalated to calling the police because I was "rude" because my order was 20 minutes late after my app stated the sub has been completed (and this incident was 2 weeks prior!) I offered a work around solution to see the next step, but she escalated in getting law enforcement involved, like Im a thug or something. No apologies from her or the team whatsoever on a company that started in central Illinois near my alma-mater that prides itself on fast deliveries and timeliness and working w customers. Also you can see her sarcasm from this photo while she was talking.
• JG

  Joshua Gonzalez

  Jan 2, 2017
  5.0
  Great service, tried the Gargantuan and it was the best! Great customer service by their server Chris!