Service Speed
Customers frequently reported slow service, with many experiencing long wait times for orders.
Food Quality
While many reviews praised the freshness and taste of the food, there were also complaints about incorrect orders and food quality issues.
Customer Service
Mixed feedback on customer service; some employees received high praise for their friendliness, while others were criticized for rudeness and lack of attentiveness.
Cleanliness
Several customers noted cleanliness issues, particularly in the bathrooms and overall restaurant environment.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.