H-E-B plus!

4.4
5716 reviews

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B plus! located at 4100 South New Braunfels in San Antonio, where you’ll find great prices, brands, quality, and selection. At H-E-B plus! stores, we're about more than groceries. We're outfitting Texas families with all they need for Texas lifestyles—from coolers sporting your favorite Texas teams to a new smoker for your famous brisket. This is your one stop for Texas Backyard, toys, housewares, grilling and outdoor, party supplies, apparel and more. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico. H-E-B partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B plus! now offers curbside pickup and grocery delivery for added convenience.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B plus!
4100 South New Braunfels, San Antonio, TX
78223, United States

Hours

Reviews

4.4
5,591 reviews
5 stars
3,815
4 stars
1,049
3 stars
334
2 stars
129
1 star
264

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praised friendly and helpful employees, there were several reports of rude or inattentive cashiers and poor management responses.

Product Quality

Customers expressed concerns about the freshness and quality of certain products, particularly produce and bakery items, with reports of expired goods and mold.

Store Experience

The store is generally well-stocked and clean, but many customers noted it is often busy, leading to long wait times at checkout and curbside pickup.

Pricing

While many customers appreciate the prices and value offered, some expressed concerns about affordability, particularly for seniors on fixed incomes.
  • KK
    Kay Kirsch
    Jan 2, 2026
    5.0
    Lauren helped me out with hair products and her customer service was much appreciated in looking for a new haircare- product thank you Lauren.
  • JD
    Joe Damian
    Dec 24, 2025
    4.0
    Typical HEB experience. Decent prices, usually busy. I always return to this store.
  • ZB
    Zackary Bird
    Dec 24, 2025
    5.0
    Great as most HEBs are. Purchased a 110lb smoker here and they loaded it for me into my truck without even asking for help; told to pull the truck up and they loaded it with care but also with haste.
  • AM
    Asia Montoya
    Dec 11, 2025
    5.0
    Symiah the cashier at checkout is the kind nice people heb needs !! Had a bad experience with another check out cashier about a week ago here , but this lady was amazing ! Very patient and kind
  • AM
    Asia Montoya
    Dec 1, 2025
    1.0
    NEVER had a bad experience until today. the checkout lady yessi was very rude. if you hate your job and working with customers, your in the wrong field at heb

Frequently Asked Questions About H-E-B plus!

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.