No store does more than your nearby H-E-B plus! located at 6818 South Zarzamora in San Antonio, where you’ll find great prices, brands, quality, and selection. At H-E-B plus! stores, we're about more than groceries. We're outfitting Texas families with all they need for Texas lifestyles—from coolers sporting your favorite Texas teams to a new smoker for your famous brisket. This is your one stop for Texas Backyard, toys, housewares, grilling and outdoor, party supplies, apparel and more. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico. H-E-B partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B plus! now offers curbside pickup and grocery delivery for added convenience.
Many customers reported consistent problems with curbside pickup, including missing items and delays.
Customer Service
While some employees received praise for their helpfulness, others were noted for poor attitudes and lack of assistance.
Store Cleanliness
The store was generally described as clean, but there were complaints about bird droppings in the parking lot.
Product Quality
Several customers expressed concerns about expired items on shelves and the quality of certain products.
Pricing
Customers appreciated the competitive prices but noted that some items seemed expensive.
DM
Deddy Marie
Feb 13, 2026
1.0
There curbside sucks . Do not trust their curbside and if you do make sure you have everything before you leave . The first time I tried there curbside they forgot my eggs , second time I tried they closed early at 6pm even though my order was placed for pickup at 8pm (they did not inform me they closed early) the third time they forgot 5 ITEMS . 1 item is understandable but 5 is insane .. Everytime I tell the manager about it it’s always “this won’t happy again “ and then it does . DO BETTER CURBSIDE !!!!! Too many red flags I will not be coming to this location as I never have any issues with other locations curbside
JB
Jamar B
Feb 7, 2026
5.0
Love the store and its approximate location to several other places on the Southside of SA.
I DO NOT however enjoy the army of birds flying all over the parking lot, leaving their feces on my vehicle!
Obviously I know their control over the bird population is none, just wanted to see if anyone agreed with me!
MS
MARIA SANCHEZ
Feb 7, 2026
2.0
Esta es mi tienda heb desde hace 14 años ya viviendo cercas...El problema es en empaqué ahy muchos cajeros q avientan NUESTRA COMIDA yo cuido siempre mi pan y mis tostadas 🥺y ahora en especial EZEKIEL M embolsa el pan y lo avienta aparte la feria la da de mala gana.. conozco a chicos que an querido trabajar allí y no tienen oportunidad... y ahy otros que no son agradecidos.
DG
Daniel Garza
Feb 2, 2026
1.0
I ordered 2 cases of Hidden variety valley water a brand i really like from the HEB app, i had to look around San Antonio and finally found this HEB in stock so they text me your orders ready i drive to the atore about 15 min away and they tell me that management was supposed to let me know they were out of stock. Since there was no accountability it seemed to be a ongoing issue ? wasted time and gas when somone could have called or messaged me ,email anything to let me know they were out, or somone could update the inventory so it's accurate on the HEB app this was my first time using the app as well . Hope this helps others gas is expensive out here.
JK
Joshua Kimball
Jan 25, 2026
2.0
I had a really frustrating experience at the Zarzamora H-E-B today.
I spent nearly two hours shopping and filled an entire cart with groceries. Shopping that long is miserable enough, but the real issue happened when I went to leave. As soon as the front wheel of my cart crossed the front door, it locked up.
I waited at the door for help. Employees could see me, but no one came over. After standing there stuck with a full cart, I lifted the front of the cart and pushed it back inside to get someone’s attention. An employee unlocked it, and when I tried to leave again, the wheel locked a second time at the door.
Again, no immediate help. At this point, I’m standing there with roughly $500 worth of groceries, feeling embarrassed and irritated. I pushed the cart back inside once more so someone could actually assist me.
When the employee came over, the cart was unlocked, but I didn’t appreciate the attitude I received afterward. I was asked why I “kept pushing the cart back into the store,” as if this was something I was choosing to do. I explained that I was waving at the door and no one responded, so I brought the cart back where someone could see me.
To be clear: my frustration was with the situation, not the employee. But this was a customer service failure. No customer should be stuck at the exit with a locked cart and ignored, especially after a long shopping trip.
I’m starting this location at two stars. If future visits go better, I’m open to revising this review. But today’s experience was unnecessary, stressful, and left a bad impression.
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the operating hours of H-E-B plus! at 6818 South Zarzamora?
H-E-B plus! is open every day from 6:00 AM to 11:00 PM.
Where is H-E-B plus! located in San Antonio?
H-E-B plus! is located at 6818 South Zarzamora, San Antonio, TX 78224.
What types of payment options are accepted at H-E-B plus!?
H-E-B plus! accepts American Express, Android Pay, Apple Pay, cash, checks, contactless payments, Discover, Mastercard, Samsung Pay, and Visa.
Does H-E-B plus! offer pickup and delivery services?
Yes, H-E-B plus! offers curbside pickup, delivery, and same day delivery services for convenience.
Does H-E-B plus! provide any special services or amenities?
H-E-B plus! has an EV charging station, free Wi-Fi, wheelchair accessible entrances and parking, public restrooms, and sells organic and prepared food products.
Where can I find weekly deals and promotions for H-E-B plus!?
Weekly deals and promotions can be found in this week's ad at https://www.heb.com/weekly-ads/weekly-deals/84.
How can I stay connected with H-E-B plus! through social media?
You can follow H-E-B plus! on TikTok at https://www.tiktok.com/@heb, YouTube channel at https://www.youtube.com/channel/UCFMZTBgYVIMcqbv5TNy7PUQ, Twitter @HEB, and Instagram @heb.
What nearby food and dining options are close to H-E-B plus!?
Nearby dining options include Flaming Bird By H-E-B (chicken restaurant), Anahuac Tacos (food truck), Taqueria Jalisco (Mexican restaurant), and T-Good's Shaved Ice (desserts). Customers can enjoy a variety of local flavors before or after shopping.
Are there any nearby financial services near H-E-B plus! for customer convenience?
Yes, customers can find First National Bank, First Convenience Bank, Western Union, DolEx Dollar Express, Coin Cloud Bitcoin ATM, and Coinme near H-E-B plus! for various banking, money transfer, and currency exchange needs.
What other retail and service stores are located near H-E-B plus!?
Nearby stores include Buddy's Home Furnishings (furniture and appliances), Boost Mobile (mobile phones), Cell Care (IT service), Pronto Insurance, and Rad Lettering (screen printing and clothing). Customers can conveniently combine errands in the area.
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