H-E-B plus!

4.4
7178 reviews

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B plus! located at 6818 South Zarzamora in San Antonio, where you’ll find great prices, brands, quality, and selection. At H-E-B plus! stores, we're about more than groceries. We're outfitting Texas families with all they need for Texas lifestyles—from coolers sporting your favorite Texas teams to a new smoker for your famous brisket. This is your one stop for Texas Backyard, toys, housewares, grilling and outdoor, party supplies, apparel and more. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico. H-E-B partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B plus! now offers curbside pickup and grocery delivery for added convenience.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B plus!
6818 South Zarzamora, San Antonio, TX
78224, United States

Hours

Reviews

4.4
7,065 reviews
5 stars
4,792
4 stars
1,307
3 stars
463
2 stars
170
1 star
333

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for rudeness and lack of knowledge.

Product Quality

Several customers reported issues with expired items and poor quality of certain products, particularly in the bakery and deli sections.

Store Experience

The store is generally well-stocked and offers a wide variety of products, but some customers find it difficult to navigate due to size and organization.

Curbside Pickup

Curbside service has received negative feedback for delays and missing items, indicating a need for improvement in this area.

Cleanliness

Concerns were raised about cleanliness, particularly in the parking lot and around coolers, suggesting a need for better maintenance.
  • BN
    Balderas Noel
    5 days ago
    5.0
    Great place to shop for your groceries
  • LL
    Lll
    Dec 26, 2025
    1.0
    Hey H.e.b, when are you going to bring your awesome baker back? The baker you replaced them with is terrible. The current donuts are garbage.
  • EW
    Ed Weirdo
    Dec 24, 2025
    5.0
    As a former employee, I know the level of customer care that is needed to represent HEB. I wanted to single out a HEB partner that went above and beyond by helping me with a large order. I work for a social service agency that is within miles of this HEB. From year to year, it has been our goal to provide our local seniors with a party and a gift bags that contains everyday needed items. This year, one of these items was 123 detergent. I went in and pulled additional items from the stocked shelves but, when it came to this item, I was only able to pull 20 bags. I asked for assistance and Caleb was the person who came to help. I told him what we were doing and he honestly told me that this store did not usually carry a large amount of this product. I needed 360 units. He did state that this high quantity could be ordered. I gave him my information and the timeline that was associated with it. He did state that he was unable to order this product, but would do everything he could to make this happen. He followed up with me when the product was not ordered, but did take this project to heart and spoke with the Grocery Manager, Billy. Long story short....I was able to get what we needed to provide smiles for our senior event. I want to personally thank Caleb for all his effort on this. His value of making customers FIRST was greatly appreciated. He took pride in his work and had compassion for his community. THANK YOU CALEB!
  • SA
    Sarahii Amaya
    Dec 23, 2025
    1.0
    This store needs to check the heifers in the self check out seriously every time I go they have attitudes or don't know how to say excuse me miserable 🐕‍🦺🐕🐾
  • RB
    Richard Bonilla
    Dec 18, 2025
    5.0
    Its just so big. Lots of good choices. I highly recommend

Frequently Asked Questions About H-E-B plus!

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.