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H-E-B plus!

4.5
(5453 reviews)

Business Details

10718 Potranco, San Antonio, TX
78251, United States
(210) 681-2250
https://www.heb.com

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B plus! located at 10718 Potranco in San Antonio, where you’ll find great prices, brands, quality, and selection. At H-E-B plus! stores, we're about more than groceries. We're outfitting Texas families with all they need for Texas lifestyles—from coolers sporting your favorite Texas teams to a new smoker for your famous brisket. This is your one stop for Texas Backyard, toys, housewares, grilling and outdoor, party supplies, apparel and more. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico. H-E-B partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B plus! now offers curbside pickup and grocery delivery for added convenience.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B plus!
10718 Potranco, San Antonio, TX
78251, United States

Hours

Reviews

4.5
5,453 reviews
5 stars
3,950
4 stars
943
3 stars
251
2 stars
97
1 star
182

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers frequently noted that the store is clean and well-stocked.

Staff Helpfulness

Many reviews highlighted the friendly and helpful nature of the staff, with specific mentions of employees going above and beyond.

Parking Issues

Several customers expressed frustration with parking difficulties, particularly during busy times.

Curbside Experience

There were mixed reviews regarding the curbside pickup experience, with some customers reporting delays and issues with parking.

Product Quality

While many praised the variety and quality of products, there were complaints about expired items and inconsistent food quality.
  • PK
    Peter Klein
    3 days ago
    2.0
    They have been out of quarts of 1/2 & 1/2 at Potranco location for 3 weeks.
  • EK
    Elona Kozusko
    3 days ago
    5.0
    I truly enjoyed this H-E-B. It is always clean and the workers are kind. I had an experience today with Eduardo in the barbecue area. They are implementing new ordering tools. I ordered something and eliminated the add-on as opposed to ensuring I was receiving them. Eduardo asked before he made my order to ensure I received what I needed and wanted thank you Eduardo.
  • MT
    Mechelle Telford
    Feb 22, 2026
    5.0
    Very nice, clean and stocked store.
  • MV
    Mer V
    Feb 10, 2026
    2.0
    They arent doing anything for Covid anymore and yet they continue closing their stores at 11pm. At least make it to 1 or 12 clock! Not everyone can go super early
  • TP
    The Patriot
    Feb 4, 2026
    2.0
    Was at the deli today, 4 Feb 2026 and asked for a pound of ham, shaved where it's falling apart. The lady who helped me could barely speak English and gave me half a pound of thin sliced ham. HEB should seriously review their staff before hiring.

Frequently Asked Questions About H-E-B plus!

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.

Brand Certified Facts from H-E-B plus!

H-E-B plus! partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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