H-E-B plus!

4.5
5394 reviews

About

Grocery Store
No store does more than your nearby H-E-B plus! located at 10718 Potranco in San Antonio, where you’ll find great prices, brands, quality, and selection. At H-E-B plus! stores, we're about more than groceries. We're outfitting Texas families with all they need for Texas lifestyles—from coolers sporting your favorite Texas teams to a new smoker for your famous brisket. This is your one stop for Texas Backyard, toys, housewares, grilling and outdoor, party supplies, apparel and more. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico. H-E-B partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B plus! now offers curbside pickup and grocery delivery for added convenience.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B plus!
10718 Potranco, San Antonio, TX
78251, United States

Hours

Reviews

4.5
5,357 reviews
5 stars
3,896
4 stars
934
3 stars
250
2 stars
94
1 star
183

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers consistently noted that the store is clean and well-organized.

Customer Service

Many reviews praised the friendly and helpful staff, with specific mentions of employees going above and beyond.

Product Availability

The store is frequently well-stocked with a variety of items, including unique products.

Checkout Experience

Several customers expressed frustration with slow checkout lines and lack of baggers, impacting their shopping experience.

Food Quality

The quality of prepared foods, especially BBQ and deli items, received positive feedback, although there were some complaints about specific food items.
  • DC
    Daniel Cantu
    Nov 16, 2025
    5.0
    I really appreciate everything that HEB does for the community and it's partners. Esther the Texas Backyard Manager was able to help me get something for a Kodi product and I am forever grateful. The reason that HEB does so good is because of partners like Esther
  • JJ
    juan
    Nov 14, 2025
    5.0
    Always had what I need and they sre always nice
  • JJ
    JC
    Nov 13, 2025
    5.0
    First time seeing this store I was amazed
  • MS
    Mags S
    Nov 5, 2025
    5.0
    I really dislike this HEB because it's too big! Lol. The location good, lots of parking. you will find lots of goodies at this location.
  • AG
    Amanda Garza
    Oct 17, 2025
    1.0
    Store layout makes no sense. Can never find what I need and tired of having to ask an employee because the site won't tell me the aisle I need. Things that should be grouped together are half the store apart. Will be going out of my way to a different heb

Frequently Asked Questions About H-E-B plus!

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.