Business Details
About
Grocery StoreH-E-B
No store does more than your nearby H-E-B plus! located at 20935 US Highway 281 North in San Antonio, where you’ll find great prices, brands, quality, and selection. At H-E-B plus! stores, we're about more than groceries. We're outfitting Texas families with all they need for Texas lifestyles—from coolers sporting your favorite Texas teams to a new smoker for your famous brisket. This is your one stop for Texas Backyard, toys, housewares, grilling and outdoor, party supplies, apparel and more. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico. H-E-B partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B plus! now offers curbside pickup and grocery delivery for added convenience.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
3,818 reviews
5 stars
3,002
4 stars
554
3 stars
123
2 stars47
1 star
92
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their willingness to assist.
Cleanliness
The store is frequently described as clean and well-organized, although some reviews noted issues with restroom cleanliness at times.
Product Variety
Customers appreciate the wide selection of products, including healthy options and unique items, making it a one-stop shop.
Curbside Issues
Several reviews expressed frustration with curbside and delivery services, citing missing items and poor communication.
Overall Experience
Overall, customers have a positive view of HEB, often referring to it as their favorite grocery store.
- ACAndrew Coy2 days ago4.0Why not apply coupon discounts automatically..? Also, worst parking lot ever, everything in your cart will be shaken up by the time you get to your car. Saving all that money by not applying coupon discounts isn’t paying for them to repave the parking lot..
- JJjen2 days ago1.0I love this HEB and never have any issues, partners are always so wonderful, except Ali M., when I make the unfortunate mistake (and normally I do my best to avoid him) of going to his lane he always has the worst attitude, throws my items, shames people for going even one item over the 15 item limit as if people are going to stand there and count when others are also waiting to find a checkout. I’d highly recommend removing him from being in contact with customers as he is not a good representation of HEB.
- MGMirthful GrizzlerDec 31, 20251.0i went to make an order for a cake but halfway through the order Kristyn walked away saying she'd be back real quick and just wanted to check on something but she never came back and i had to start the order over with one of the other bakery workers
- JJjunDec 23, 20251.012/23/2025 10:20 am. Went to order on 12/21/2025 an ice cream cake with my daughter with decorations details i.e having fruits that "glazed" on top of the cake like the ones seen on their display. HEB have my info as it is SOP to provide name and phone. I was told if they cannot make it as discussed they will call us. I pick the cake on 12/23/25 and no fruits on top. I complained and the lady told me they cannot put fruits on top the cake and told us we can just buy our own fruit and put on top. The cake looks plain even my 13 yr daughter said we cannot leave the cake like that because it is for her Mom's/my wife's Birthday. We were really disappointed with this transaction. HEB Bakery Department did not call us or we would have cancelled the order. HEB is so big now that they might NOT CARE on how customers make things special for their loved ones on the special occasions. This is my experience and this is how I feel.
- KGK GDec 15, 20251.0The curbside and delivery department is horrible! I had three different Delivery orders on separate occasions that were missing items that I purchased. Every time I had to call to complain and request that they deliver my missing items. What was more frustrating is that out of one of those orders, one of my items that were missing was milk for my daughter. My order was delivered at night just a few hours before My daughter‘s bedtime. Imagine dealing with a baby who doesn’t have milk at bedtime and I had to wait for them to deliver it. Now today is the cherry on top, I did a curbside order yesterday and picked it up yesterday evening. Although I should double check to make sure I have all of my items due to the past three mess ups, I just wanted to put my groceries up and get my daughter and I ready for bed because I had a long exhausting day. I wake up this morning to fix me a cup of coffee so I can start my Monday off right for the work week, and as my coffee finished brewing, I go to grab sugar and my starbucks creamer to fix my cup. and I realized that my coffee creamer was not in my fridge. So I double checked my car in the freezing cold this morning to see if it may have fell out of a bag. And it did not. So now only not HEB delivery is screwed up, but curbside as well. This is ridiculous and these employees need more training, but it’s more ridiculous that it just seems like a constant thing. You would think at this point everybody will have their crap together over there. I am highly upset because now I have to wait until H-E-B opens to call to make a complaint while I have my expensive coffee sitting in a coffee pot that I do not drink black. I am FURIATED! this is how I start my Monday morning off! Who wouldn’t be pissed?
Frequently Asked Questions About H-E-B plus!
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the operating hours of H-E-B plus! at 20935 US Highway 281 North?
H-E-B plus! is open daily from 6:00 AM to 11:00 PM.
What types of payment options does H-E-B plus! accept?
H-E-B plus! accepts American Express, Android Pay, Apple Pay, Cash, Check, Contactless payments, Discover, MasterCard, Samsung Pay, and Visa.
Does H-E-B plus! offer grocery pickup and delivery services?
Yes, H-E-B plus! offers curbside pickup, delivery, and same-day delivery services.
Where can I find more information about the COVID-19 vaccine from H-E-B?
Visit https://vaccine.heb.com/ for the latest H-E-B COVID-19 vaccine news, phases, and FAQs.
Where does H-E-B source its meat products?
H-E-B sources fresh and frozen meats from across the USA, primarily from Texas suppliers, with some products from Canada and Mexico labeled accordingly.
What kind of products and services can I find at H-E-B plus!?
H-E-B plus! offers groceries, fresh produce, quality meats and seafood, party supplies, housewares, toys, apparel, grilling and outdoor items, and more, catering to Texas lifestyles.
Are there nearby dining options if I want a meal before or after shopping at H-E-B plus!?
Yes, nearby you can find Honeysuckle White, a fast-food restaurant, Cactus Coffee Shop for coffee and breakfast, and Jamba for smoothies and sandwiches.
Are there financial services near the H-E-B plus! at 281 and Evans Road?
Yes, nearby financial services include Coinme for currency exchange and ATMs, Generations Federal Credit Union, Coinstar, Coin Cloud DCM, and Western Union for money transfers.
What other convenient services are available nearby H-E-B plus!?
Nearby services include KeyMe Locksmiths for locksmith services, Clothesline Cleaners for laundry, RediClinic Stone Ridge for urgent care, and Da Vi Nails and Beauty Secrets for beauty and salon services.
Does H-E-B plus! provide accessibility features and in-store amenities?
Yes, H-E-B plus! has wheelchair accessible entrances and parking, public restrooms, free Wi-Fi, and supports various payment methods including mobile NFC and credit cards.