H-E-B plus!

4.6
3897 reviews

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B plus! located at 20935 US Highway 281 North in San Antonio, where you’ll find great prices, brands, quality, and selection. At H-E-B plus! stores, we're about more than groceries. We're outfitting Texas families with all they need for Texas lifestyles—from coolers sporting your favorite Texas teams to a new smoker for your famous brisket. This is your one stop for Texas Backyard, toys, housewares, grilling and outdoor, party supplies, apparel and more. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico. H-E-B partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B plus! now offers curbside pickup and grocery delivery for added convenience.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B plus!
20935 US Highway 281 North, San Antonio, TX
78258, United States

Hours

Reviews

4.7
3,823 reviews
5 stars
3,005
4 stars
555
3 stars
123
2 stars
47
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their willingness to assist.

Cleanliness

The store is frequently described as clean and well-organized, although some reviews noted issues with restroom cleanliness at times.

Product Variety

Customers appreciate the wide selection of products, including healthy options and unique items, making it a one-stop shop.

Curbside Issues

Several reviews expressed frustration with curbside and delivery services, citing missing items and poor communication.

Overall Experience

Overall, customers have a positive view of HEB, often referring to it as their favorite grocery store.
  • AM
    Aqib Momin
    Jan 16, 2026
    1.0
    Tired of waiting longer than other cars that come after me at curbside pickup. It should be in order of when the check in happened. The fact that I’m having to wait over 30 mins to just get the order for my car is not fair
  • MS
    Matt Stark
    Jan 11, 2026
    5.0
    I enjoy shopping here at HEB and HEB in general. They have things that Walmart and Kroger dont carry. For instance Dill Pickle Havarti Cheese and they have the best mustard potatoe salad.
  • AC
    Andrew Coy
    Jan 10, 2026
    4.0
    Why not apply coupon discounts automatically..? Also, worst parking lot ever, everything in your cart will be shaken up by the time you get to your car. Saving all that money by not applying coupon discounts isn’t paying for them to repave the parking lot..
  • JJ
    jen
    Jan 10, 2026
    1.0
    I love this HEB and never have any issues, partners are always so wonderful, except Ali M., when I make the unfortunate mistake (and normally I do my best to avoid him) of going to his lane he always has the worst attitude, throws my items, shames people for going even one item over the 15 item limit as if people are going to stand there and count when others are also waiting to find a checkout. I’d highly recommend removing him from being in contact with customers as he is not a good representation of HEB.
  • JJ
    jun
    Dec 23, 2025
    1.0
    12/23/2025 10:20 am. Went to order on 12/21/2025 an ice cream cake with my daughter with decorations details i.e having fruits that "glazed" on top of the cake like the ones seen on their display. HEB have my info as it is SOP to provide name and phone. I was told if they cannot make it as discussed they will call us. I pick the cake on 12/23/25 and no fruits on top. I complained and the lady told me they cannot put fruits on top the cake and told us we can just buy our own fruit and put on top. The cake looks plain even my 13 yr daughter said we cannot leave the cake like that because it is for her Mom's/my wife's Birthday. We were really disappointed with this transaction. HEB Bakery Department did not call us or we would have cancelled the order. HEB is so big now that they might NOT CARE on how customers make things special for their loved ones on the special occasions. This is my experience and this is how I feel.

Frequently Asked Questions About H-E-B plus!

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.