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H-E-B plus!

4.6
(3915 reviews)

Business Details

(210) 491-2400
https://www.heb.com

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B plus! located at 20935 US Highway 281 North in San Antonio, where you’ll find great prices, brands, quality, and selection. At H-E-B plus! stores, we're about more than groceries. We're outfitting Texas families with all they need for Texas lifestyles—from coolers sporting your favorite Texas teams to a new smoker for your famous brisket. This is your one stop for Texas Backyard, toys, housewares, grilling and outdoor, party supplies, apparel and more. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico. H-E-B partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B plus! now offers curbside pickup and grocery delivery for added convenience.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B plus!
20935 US Highway 281 North, San Antonio, TX
78258, United States

Hours

Reviews

4.6
3,915 reviews
5 stars
3,017
4 stars
559
3 stars
125
2 stars
48
1 star
96

What are people saying?

AI-generated from recent customer reviews

Store Cleanliness

Customers frequently praised the store for being clean, well-organized, and easy to navigate.

Product Quality

There were mixed reviews regarding product quality, with some customers expressing dissatisfaction with items like avocados and dairy products.

Customer Service

While many reviews highlighted friendly and helpful staff, there were notable complaints about poor service in specific departments and issues with curbside and delivery services.

Store Variety

Customers appreciated the wide variety of products available, including unique items not found in other stores.

Parking and Crowds

Several reviews mentioned the store being overcrowded and difficulties with parking, especially during peak hours.
  • BG
    blanca garza
    6 days ago
    5.0
    The store was clean, well-organized, and easy to navigate, making it simple to find everything I needed.
  • BX
    Bella Xiao
    Feb 17, 2026
    5.0
    Good day! Heb plus is such a great and wonderful store good place to get what you need and you can also eat in their food court which is a good thing for everyone because it helps a lot not only for the employees but also for customers. I do only have one suggestion maybe atleast twice a week the microwave needs a routine cleaning because a lot of people used them and sometimes food and debris are very visible and it can make someone's loss thier appetite. Thank you HEB plus! You are great.
  • CS
    Carolina Sandoval
    Feb 15, 2026
    4.0
    This grocery store always has bad avocados; it's ridiculous to pay for a rotten item, but you can't tell until you get home and break it open.😔
  • MB
    michael brodson
    Feb 13, 2026
    1.0
    Staff communicate like telephone with each other it’s impossible to get a straight answer from any of them and they will send you to three other stores to “talk to the person who handles that” Only for that person to call everyone before him a liar… rather comical embarrassment for a professional business… throwing each other under the bus is very classy
  • AP
    Austin Patterson
    Jan 30, 2026
    1.0
    Came in with a couple balloons I brought from home to have blown up. I told the florist department that it was for my son’s second birthday. The lady working informed in me that they don’t blow up balloons purchased outside of their store. I would like to say that the HEB on Evan’s is one of the biggest stores in San Antonio and should be more than willing to accommodate the filling of four balloons. I ended up driving to the HEB in spring branch and they didn’t hesitate to help me for my son’s special day. This comes down to more than a petty complaint about balloons. It’s about doing right by your customers even on the little things. I always thought HEB stood on core family values and customer loyalty. I have been proven wrong today. They have turned into a company that is about the bottom dollar and what they receive in return. Truly disappointed on this one as I alway viewed HEB in such a different light.

Frequently Asked Questions About H-E-B plus!

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.

Brand Certified Facts from H-E-B plus!

H-E-B plus! partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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