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H-E-B plus!

4.5
(1365 reviews)

Business Details

9238 N Loop 1604 West, San Antonio, TX
78249, United States
(210) 682-0165
https://www.heb.com

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B plus! located at 9238 N Loop 1604 West in San Antonio, where you’ll find great prices, brands, quality, and selection. At H-E-B plus! stores, we're about more than groceries. We're outfitting Texas families with all they need for Texas lifestyles—from coolers sporting your favorite Texas teams to a new smoker for your famous brisket. This is your one stop for Texas Backyard, toys, housewares, grilling and outdoor, party supplies, apparel and more. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico. H-E-B partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B plus! now offers curbside pickup and grocery delivery for added convenience.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B plus!
9238 N Loop 1604 West, San Antonio, TX
78249, United States

Hours

Reviews

4.5
1,365 reviews
5 stars
956
4 stars
139
3 stars
30
2 stars
19
1 star
71

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers frequently noted that the store is clean, well-organized, and easy to navigate.

Customer Service

While many praised the friendly and helpful staff, there were several complaints about rude cashiers and poor customer service experiences.

Product Selection

The store offers a wide variety of products, including fresh produce, meats, and unique items, making it a preferred shopping destination.

Curbside Experience

Customers appreciated the curbside service, although there were some issues reported with missing items.

Store Size

The store is noted for its large size, which can sometimes lead to crowded aisles and longer shopping times.
  • GM
    Gary Martel
    6 days ago
    5.0
    Place to shop and prices nest in town
  • BG
    blanca garza
    6 days ago
    5.0
    The store was clean, well-organized, and easy to navigate, making it simple to find everything I needed.
  • DC
    Dorothy Castillo
    Feb 3, 2026
    5.0
    My cheese its were missing from my curbside but they called right away to offer replacement or refund. That was really awesome of them. Will still prefer heb over any other store.
  • MS
    MC S
    Feb 2, 2026
    4.0
    This is the correct address for this HEB. I'm reviewing the Seafood Boil! On this cold weather, we were craving for comfort food. They have coupon $5 off for $20 so it's not brainer. We ended up buying crabs, corn, sausage and shrimp! We also had the meat seasoning powder we had tried in a different HEB and found it here! Clean, service was amazing. I've loved this HEB since we moved to SA! Everything in this HEB food wise is amazing save for busy parents or anybody for h th at matter!
  • GJ
    G Joyce
    Jan 17, 2026
    1.0
    I hate to share such a poor experience but I'm very frustrated by what happened. I went to the meat dept this morning to purchase fresh turkey breast advertised on the app on sale. The product on display was showing full price but said there was a coupon. No coupons were there. I asked a young man working there about it. He said he would find out, he left came back with no coupon, he said they are printing and would be available soon. So I wait another several minutes. He came back and said he would just get that one package corrected. Took the turkey breast (vacuum sealed)and then brought it back corrected. The product was covered in dripping slime juice! I have no way of knowing if that employee did it intentionally. But, I gave him a clean sealed package, he gave me a dirty one that seemed to have a hole it now. I didn't trust him to fix it again. I went to the meat counter, different employee, with another package to correct and gave them the bad one. All this time and nothing was done to correct the display. Draw your own conclusions!

Frequently Asked Questions About H-E-B plus!

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

What are the business center hours of operation at this H-E-B?

This H-E-B business center is open 8 a.m. - 8 p.m. Monday-Friday, 9 a.m. - 7 p.m. on Saturday, and 10 a.m. - 6 p.m. on Sunday

Brand Certified Facts from H-E-B plus!

H-E-B plus! partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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