Business Details
12125 Alamo Ranch Pkwy, San Antonio, TX
78253, United States
Certified by H-E-B • Mar 01, 2026
(210) 963-3102
Certified by H-E-B • Mar 01, 2026
https://www.heb.com
Certified by H-E-B • Mar 01, 2026
About
Certified by H-E-B • Mar 01, 2026
Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 12125 Alamo Ranch Pkwy in San Antonio, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by H-E-B • Mar 01, 2026
Hours
Certified by H-E-B • Mar 01, 2026
Reviews
4.6
3,483 reviews
5 stars
2,700
4 stars
519
3 stars
111
2 stars42
1 star
111
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting individual employees who went above and beyond to assist.
Cleanliness and Organization
The store is frequently noted for being clean, well-organized, and stocked with a wide variety of products.
Curbside Experience
Several reviews expressed dissatisfaction with the curbside pickup service, citing long wait times and poor management.
Product Quality
There are mixed reviews regarding product quality, with some customers reporting issues with expired or spoiled items.
Busy Environment
The store is often described as busy and crowded, which can make shopping and navigation challenging.
- LCLogen Cline3 days ago3.0I love heb, I have been coming to exclusively heb for 10 years now. But the customer service at this particular location has gone down. Cynthia is the latest example. No response to me when I say “hi how are you” or “thank you, have a nice day” yet will ignore me to tell a co worker how “great” her customer service is. Dissapointing
- ATAnthony Buckholdt (TooTall)4 days ago5.0HEB always has great food items at a good cost. Everyone is friendly in the store. Check out is always quick and flawless.
- CMchad mandryFeb 16, 20265.0You just can't complain about HEB. If you have a concern, they listen, address it, and then follow up. They're staff is always kind and their own house brand products are quality! Love the curbside service as well....
- DMDaniel MendozaFeb 9, 20261.0I pulled into HEB gas station because the sign showed gas was at $2.17 a gallon. After filling gas into my truck the receipt showed I was charged $2.79 a gallon. I approached the attendant and she said she changed the price as I was pulling in. Has I known the gas had changed I would have driven next door to Valero where gas is $2.21 a gallon. Check the price at the gas pump before filling up. I think this is a rip off. HEB should be ashamed of their practices.
- CACharles AcostaJan 30, 20265.0I’m consistently impressed with this H-E-B location. The store is always remarkably clean and well-organized, and I never have to hunt for a shopping basket—they are always readily available right at the entrance. What really sets this location apart, though, is the staff. Both the cashiers and baggers are incredibly professional and genuinely seem happy to be there. Their positive energy makes the chore of grocery shopping a much better experience. Highly recommend this store for anyone in the Alamo Ranch area!
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the operating hours of H-E-B at Alamo Ranch?
H-E-B at 12125 Alamo Ranch Pkwy, San Antonio, is open daily from 6:00 AM to 11:00 PM.
Does H-E-B at Alamo Ranch offer grocery pickup and delivery services?
Yes, this H-E-B location provides curbside pickup, delivery, and same-day delivery services for customer convenience.
Which payment methods are accepted at H-E-B Alamo Ranch?
Payment options include American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payment, Discover, MasterCard, Samsung Pay, and Visa.
Is the H-E-B at Alamo Ranch wheelchair accessible?
Yes, this store features wheelchair accessible entrances and parking for customer accessibility.
Where can I find fresh meat and seafood at H-E-B Alamo Ranch?
H-E-B sources fresh and frozen meats primarily from Texas suppliers and also offers quality seafood sourced locally and within the USA.
Which services and products are available at the H-E-B Alamo Ranch store?
Products include food and drinks, home and kitchen items, health and beauty, baby and toys, flowers, outdoors and sports gear, and office and school supplies. The store also offers bakery services.
Where can I find nearby dining options around H-E-B Alamo Ranch?
Nearby eateries include Honeysuckle White fast food, Jugo Acai & Juice Bar, Smashin Crab seafood restaurant, Mesa de Magdalena diner, Cheba Hut sandwich shop, and Zaxby's chicken restaurant—great spots before or after your grocery visit.
Are there health and wellness services near H-E-B at Alamo Ranch?
Yes, nearby you can find Massage Heights Alamo Ranch for massages, Bellagio Nail Bar for beauty treatments, Alamo Ranch Martial Arts for fitness, and Fast Aid Urgent Care for medical needs.
Can I access financial services near H-E-B Alamo Ranch?
Yes, options include Chase Bank, Western Union for money transfers, and Coinme and Coin Cloud Bitcoin ATMs for currency exchange conveniently nearby.
What nearby automotive services are available around H-E-B at Alamo Ranch?
Nearby automotive service providers include H-E-B Fuel gas station, Valvoline Instant Oil Change, Caliber Auto Care, and Tommy's Express® Car Wash for maintenance and fueling needs.
Brand Certified Facts from H-E-B
H-E-B partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website