Business Details
About
Grocery Store
No store does more than your nearby H-E-B located at 12125 Alamo Ranch Pkwy in San Antonio, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
3,432 reviews
5 stars
2,662
4 stars
511
3 stars
110
2 stars42
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while some employees are praised for their helpfulness, others are reported as rude or unhelpful.
Cleanliness
Generally, the store is noted for being clean and well-organized, although some customers reported issues with produce quality.
Produce Quality
Several complaints about rotten or low-quality produce, with customers expressing concern over food safety.
Curbside Experience
Curbside pickup is frequently criticized for long wait times and poor service, leading to customer frustration.
Busy Location
The store is often described as very busy, which can lead to crowded aisles and longer wait times.
- MLMafer Lemus De Aguinaga (Mafer Lemus)5 days ago5.0Mejor opción para hacer tus compras del día a día
- SCSR CNov 8, 20252.0Rude worker training another employee in store for curbside give dirty looks to customers.
- MSMags SNov 5, 20253.0Wouldn't go here again, the location is hard to get too and traffic in the surrounding areas is always there.
- EMErick MorinOct 25, 20255.0A very busy location but the place is always clean and staff friendly. Very consistent produce and meat selection!
- KSKristin SteeleOct 17, 20255.0This is our favorite H-E-B store but it’s always busy! The morning stockers are always kind and helpful if you have questions. The only complaint I would have is they often rotate out items you regularly buy, or move things around in the store. Also, we’d love to see more variety of craft beer so we wouldn’t have to make an extra trip to Alamo Liquor (which always has a great variety). Alamo Ranch H-E-B is our favorite H-E-B!
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the operating hours of H-E-B at Alamo Ranch?
H-E-B at 12125 Alamo Ranch Pkwy, San Antonio, is open daily from 6:00 AM to 11:00 PM.
Does H-E-B at Alamo Ranch offer grocery pickup and delivery services?
Yes, this H-E-B location provides curbside pickup, delivery, and same-day delivery services for customer convenience.
Which payment methods are accepted at H-E-B Alamo Ranch?
Payment options include American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payment, Discover, MasterCard, Samsung Pay, and Visa.
Is the H-E-B at Alamo Ranch wheelchair accessible?
Yes, this store features wheelchair accessible entrances and parking for customer accessibility.
Where can I find fresh meat and seafood at H-E-B Alamo Ranch?
H-E-B sources fresh and frozen meats primarily from Texas suppliers and also offers quality seafood sourced locally and within the USA.
Which services and products are available at the H-E-B Alamo Ranch store?
Products include food and drinks, home and kitchen items, health and beauty, baby and toys, flowers, outdoors and sports gear, and office and school supplies. The store also offers bakery services.
Where can I find nearby dining options around H-E-B Alamo Ranch?
Nearby eateries include Honeysuckle White fast food, Jugo Acai & Juice Bar, Smashin Crab seafood restaurant, Mesa de Magdalena diner, Cheba Hut sandwich shop, and Zaxby's chicken restaurant—great spots before or after your grocery visit.
Are there health and wellness services near H-E-B at Alamo Ranch?
Yes, nearby you can find Massage Heights Alamo Ranch for massages, Bellagio Nail Bar for beauty treatments, Alamo Ranch Martial Arts for fitness, and Fast Aid Urgent Care for medical needs.
Can I access financial services near H-E-B Alamo Ranch?
Yes, options include Chase Bank, Western Union for money transfers, and Coinme and Coin Cloud Bitcoin ATMs for currency exchange conveniently nearby.
What nearby automotive services are available around H-E-B at Alamo Ranch?
Nearby automotive service providers include H-E-B Fuel gas station, Valvoline Instant Oil Change, Caliber Auto Care, and Tommy's Express® Car Wash for maintenance and fueling needs.