H-E-B

4.3
2701 reviews

About

Grocery Store
No store does more than your nearby H-E-B located at 6839 San Pedro in San Antonio, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

H-E-B
6839 San Pedro, San Antonio, TX
78216, United States

Hours

Reviews

4.3
2,701 reviews
5 stars
1,656
4 stars
541
3 stars
284
2 stars
110
1 star
110

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The store is consistently reported as clean and well-maintained.

Customer Service

Mixed reviews on customer service; some staff are praised for being friendly, while others are criticized for being unhelpful or rude.

Store Size

Many customers noted that this H-E-B location is smaller than typical, leading to a limited selection of products.

Product Availability

While some customers found the store well-stocked, others reported poor selection, particularly in deli and bakery items.

Convenience

Customers appreciate the store's convenient location and ease of shopping for quick trips.
  • JA
    JD Allen
    6 days ago
    3.0
    Decent store just don't have alot to sell here and it's expensive
  • KZ
    King Zay
    Nov 10, 2025
    1.0
    If you dress warm while minding your business, they will assume you’re stealing.
  • GG
    Grace Solano (G)
    Oct 20, 2025
    5.0
    Always good experience
  • MJ
    Mauro Leal Junior
    Oct 18, 2025
    5.0
    Store was nice and clean and didn't have to go too far in my chair to get what I needed.
  • CC
    Chris
    Oct 8, 2025
    1.0
    I visited this H-E-B to complete a vendor site survey, following the exact steps outlined in my work packet. From the start, Manager JUSTIN OLSON showed little interest in assisting me and did not follow the procedures I was instructed to carry out. When I explained the proper process, he seemed dismissive and refused to do what was required — which led to Central Station instructing him to release the badge. Central Station later confirmed that I did not have the badge, as everything had to be done from Justin’s phone, even though I’ve completed surveys at many other H-E-B locations using my own phone and been given the badge with no issue. It comes unprogrammed until I call central station and give them my info. Throughout the interaction, Justin displayed an unprofessional attitude and became upset when he realized I was following correct protocol. He even pointed his finger in my face and told me I was “hot-headed” and needed to “change my attitude or he’d kick me out of his store.” That was completely uncalled for. I’ve never been talked down to like that by a manager while doing my job. I decided to remove myself from the situation and leave. Justin needs communication and vendor-relations training — his behavior does not reflect H-E-B’s usual professionalism or respect for vendors.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.