H-E-B

4.1
2796 reviews

About

Grocery Store
No store does more than your nearby H-E-B located at 415 N New Braunfels in San Antonio, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

H-E-B
415 N New Braunfels, San Antonio, TX
78202, United States

Hours

Reviews

4.1
2,796 reviews
5 stars
1,548
4 stars
550
3 stars
349
2 stars
141
1 star
208

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpful and friendly staff, highlighting specific employees for their exceptional service.

Store Cleanliness

The store is generally reported as clean and organized, although some reviews mentioned areas needing improvement.

Product Selection

Customers noted a limited selection of items, particularly in comparison to larger HEB locations, with some expressing disappointment in the variety available.

Parking Issues

Several reviews mentioned difficulties with parking, citing crowded lots and chaotic conditions.

Community Presence

HEB is recognized as a community staple, with many customers appreciating its role in serving local needs.
  • JM
    Jesse Munoz
    Nov 16, 2025
    5.0
    Very small, but produce is excellent and the staff is fantastic
  • JB
    J Batt
    Nov 13, 2025
    5.0
    HEB does everything great!
  • AG
    Amanda Garcia
    Nov 8, 2025
    5.0
    Absolutely love our neighborhood HEB
  • SK
    Shannon Kaiser
    Nov 5, 2025
    4.0
    Clean but cramped, store has the feel of a warehouse more than a grocery. Employees are polite and seem knowledgeable. There is a small bike rack out front but both spaces were taken and people were locking their bikes to the fence nearby.
  • AW
    A W
    Oct 21, 2025
    5.0
    HEB is the best! the staff, are always so helpful, patient and kind. Always approachable, if you can't find someting, they are always happy to look up, see if it's in stock, and may be able to tell you when whatever the item is, when it will most likely be in stock, and available again. On occasion, I have been able to request they order an item for me, think it depends on the item, what it is, did this some time ago, but HEB has so many different brands to choose from, so many made available, they may be able to tell you of a good substitute for the item you want, they're very, very good about that. The automated check outs are great, so many people use them,. but I still like the in-person cashiers, and there are always enough for people who still appreciate that. I've been here long enough to remember Piggly Wiggly! :) and when they closed,. HEB has become a staple for everything I've needed. They filled the vaccum long before Walmart came along,..and even after, still. When I discover I'm out of something, spice, coffee, milk, eggs, air freshener, or something as simple as nail clippers, emery board, or flashlights, earbuds, items for your car, HEB really serves the communities they reside in, for every day living needs. There has never been a time when I go to HEB, where the parking lot isn't full, and even if you go early in the morning, when the parking lot is kinda empty, stay a minute, and you'll see it soon fill up, people on they're way to work, getting off work to pick something up, so many do that. A community store, for the community. So glad HEB is here.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.