No store does more than your nearby H-E-B located at 2929 Thousand Oaks in San Antonio, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Customers appreciate the clean and organized layout of the store, making it easy to find items.
Staff Performance
The staff is frequently described as friendly, helpful, and professional, contributing positively to the shopping experience.
Product Quality
While many customers are satisfied with the variety and quality of products, there are complaints about spoiled meat and produce.
Customer Service
There are mixed reviews regarding customer service, with some praising the staff while others report unprofessional behavior and poor handling of issues.
Pricing Concerns
Several customers expressed concerns about high prices and inconsistent product availability.
NG
Nicholas Gonzalez
Feb 15, 2026
5.0
This heb was tucked away in an area we had never been in. My little cousin and I went in looking for some valentines 💝 sweets for his mom. We walked in and were slightly caught off guard. This location is smaller then my kitty hawk location. But still had an interesting flow about it. Everything flowed right for a good shopping experience but today we were on the hunt for some candy, nevertheless we found the seasonal area and got through to the check out area which seemed to be on the side and we had a quick and polite check out. Flow of things went right and out to the front. Very interesting layout definitely a nice flow of things. Did throw me for a loop lol but seemed to maximize the area they have nicely. Kudos 👏. Thanks you!
RV
Rosa Villarreal
Feb 4, 2026
5.0
I really liked this HEB. It was clean,wide aisles, everything was easy to find. Plus I liked the smaller carts. Not every wants to push the big carts.
CS
Chelsea Salviejo
Jan 29, 2026
1.0
I asked for 10 $1’s they gave me $8 and took almost 10 minutes to verify that they gave it wrong. The white young blonde guy didn’t bother to count it when handing it to me which probably is due to lack of training when handing out cash. Just writing this so that supervisors or managers can train their employees on handling cash better and so that customers wing get the same experience, thanks.
NS
Nathan Schmidt
Jan 1, 2026
4.0
This is my local and the HEB I visit the most. I like that I know where everything is at. The staff are always friendly. It does get a little crowded at times, but I usually visit off hours early AM and it is fine, then. Even when busy parking is never terrible like other HEBs.
Only thing I can fault is the markets (meat, deli, bakery) are nothing like you get at Alon or Bulverde Road, but those are much larger HEBs and if I need more specialized items, I’ll hit up Alon as it’s only about 2 minutes further from me, but that parking lot y’all—I try to avoid when I can (although the Alon is much more like a Central Market and I love that store, but it takes forever because it’s so big and organized so unfamiliar and I always seem to get parking out in the sticks, there.)
RL
Ralph Lozano
Dec 14, 2025
5.0
Loving there new Kitchen and Table line.... had my eyes on their rice cooker for a while now and decided to pull the trigger and buy it tonight.... has great reviews and is a slow cooker for fajitas..... (yes I sear them for those flavor stripes 🤤)
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the operating hours of the H-E-B store at Thousand Oaks in San Antonio?
The H-E-B store at 2929 Thousand Oaks is open daily from 6:00 AM to 11:00 PM.
Does this H-E-B location offer curbside pickup?
Yes, H-E-B at Thousand Oaks offers convenient curbside pickup service to its customers.
Where can I find up-to-date information about the COVID-19 vaccine through H-E-B?
Visit https://vaccine.heb.com/ to learn about the COVID-19 vaccine phases and FAQs provided by H-E-B.
What payment options are accepted at H-E-B Thousand Oaks?
This H-E-B location accepts American Express, Android Pay, Apple Pay, cash, check, contactless payments, Discover, Mastercard, Samsung Pay, and Visa.
Where does H-E-B source its meat products?
H-E-B sources fresh and frozen meats mostly from Texas suppliers, ranchers, and farmers, with some products from across the USA and limited amounts from Canada and Mexico, all labeled by country of origin.
What types of products can I find at this H-E-B store?
You can find Food & Drinks, Home and Kitchen items, Health & Beauty, Baby & Toys, Flowers, Outdoors & Sports, and Office & School products.
Does the H-E-B at Thousand Oaks have facilities for customers with disabilities?
Yes, this store has wheelchair accessible entrances and parking to assist customers with disabilities.
Are there nearby ATM services available around the H-E-B Thousand Oaks location?
Yes, the HEB ATM is conveniently located nearby for easy cash access when you shop at H-E-B Thousand Oaks.
What nearby dining options can I visit before or after shopping at H-E-B Thousand Oaks?
You can visit Taco Cabana, a nearby Mexican and Tex-Mex restaurant, for a meal before or after your grocery trip.
Which shopping centers are close to the H-E-B at Thousand Oaks?
The Thousand Oaks Shopping Center is nearby, offering additional retail options for customers to explore.
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