Business Details
About
Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 2929 Thousand Oaks in San Antonio, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryNot available
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
1,708 reviews
5 stars
1,172
4 stars
320
3 stars
122
2 stars
32
1 star
62
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised the friendly, helpful, and professional staff, noting their willingness to assist and provide good service.
Store Cleanliness
The store is frequently described as clean, organized, and well-stocked, contributing to a pleasant shopping experience.
Product Selection
The store offers a wide variety of products, including local favorites and international options, although some customers noted occasional issues with stock availability.
Customer Service Issues
There were reports of inconsistent customer service experiences, with some customers expressing dissatisfaction with specific interactions and the handling of orders.
Pricing Concerns
Several reviews mentioned concerns about high prices and the need for better sales or promotions.
- NSNathan SchmidtJan 1, 20264.0This is my local and the HEB I visit the most. I like that I know where everything is at. The staff are always friendly. It does get a little crowded at times, but I usually visit off hours early AM and it is fine, then. Even when busy parking is never terrible like other HEBs. Only thing I can fault is the markets (meat, deli, bakery) are nothing like you get at Alon or Bulverde Road, but those are much larger HEBs and if I need more specialized items, I’ll hit up Alon as it’s only about 2 minutes further from me, but that parking lot y’all—I try to avoid when I can (although the Alon is much more like a Central Market and I love that store, but it takes forever because it’s so big and organized so unfamiliar and I always seem to get parking out in the sticks, there.)
- VRVanessa RogersDec 20, 20255.0Medium sized HEB, great staff
- ZDZachariah DurbinDec 17, 20255.0Can't complain. It has basically anything you need.
- RLRalph LozanoDec 14, 20255.0Loving there new Kitchen and Table line.... had my eyes on their rice cooker for a while now and decided to pull the trigger and buy it tonight.... has great reviews and is a slow cooker for fajitas..... (yes I sear them for those flavor stripes 🤤)
- CMChris MisenerDec 4, 20255.0There's nothing I can tell you about HEB that you don't already know. Is HEB perfect? No. But, they're community driven, customer centric, and integral to the fabric of Texas!
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the operating hours of the H-E-B store at Thousand Oaks in San Antonio?
The H-E-B store at 2929 Thousand Oaks is open daily from 6:00 AM to 11:00 PM.
Does this H-E-B location offer curbside pickup?
Yes, H-E-B at Thousand Oaks offers convenient curbside pickup service to its customers.
Where can I find up-to-date information about the COVID-19 vaccine through H-E-B?
Visit https://vaccine.heb.com/ to learn about the COVID-19 vaccine phases and FAQs provided by H-E-B.
What payment options are accepted at H-E-B Thousand Oaks?
This H-E-B location accepts American Express, Android Pay, Apple Pay, cash, check, contactless payments, Discover, Mastercard, Samsung Pay, and Visa.
Where does H-E-B source its meat products?
H-E-B sources fresh and frozen meats mostly from Texas suppliers, ranchers, and farmers, with some products from across the USA and limited amounts from Canada and Mexico, all labeled by country of origin.
What types of products can I find at this H-E-B store?
You can find Food & Drinks, Home and Kitchen items, Health & Beauty, Baby & Toys, Flowers, Outdoors & Sports, and Office & School products.
Does the H-E-B at Thousand Oaks have facilities for customers with disabilities?
Yes, this store has wheelchair accessible entrances and parking to assist customers with disabilities.
Are there nearby ATM services available around the H-E-B Thousand Oaks location?
Yes, the HEB ATM is conveniently located nearby for easy cash access when you shop at H-E-B Thousand Oaks.
What nearby dining options can I visit before or after shopping at H-E-B Thousand Oaks?
You can visit Taco Cabana, a nearby Mexican and Tex-Mex restaurant, for a meal before or after your grocery trip.
Which shopping centers are close to the H-E-B at Thousand Oaks?
The Thousand Oaks Shopping Center is nearby, offering additional retail options for customers to explore.