H-E-B

4.5
1694 reviews

About

Grocery Store
No store does more than your nearby H-E-B located at 2929 Thousand Oaks in San Antonio, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
2929 Thousand Oaks, San Antonio, TX
78247, United States

Hours

Reviews

4.5
1,694 reviews
5 stars
1,162
4 stars
317
3 stars
121
2 stars
32
1 star
62

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers consistently praised the store for being clean and well-organized.

Staff Friendliness

Many reviews highlighted the friendly and helpful nature of the staff, contributing to a positive shopping experience.

Product Availability

The store is noted for having a wide selection of products, though some customers expressed concerns about occasional stock issues.

Customer Service

While many customers appreciated the service, there were complaints about inconsistent customer service experiences, particularly in the pharmacy and checkout areas.

Curbside Pickup

Curbside pickup service received positive feedback for efficiency and courtesy, although some customers noted changes in service practices.
  • DD
    dental divas
    5 days ago
    5.0
    The deli always does an amazing job and is very easy to work with !
  • MT
    Madison Taylor
    Nov 17, 2025
    3.0
    Always check your items, lately everything has been opened, ranging from nutella to mayo to bologna.
  • CB
    Carlo Barrera
    Nov 11, 2025
    5.0
    Excellent selection of foods,wines,beer,snacks,etc.
  • JM
    Jacqueline Mayfield
    Nov 4, 2025
    5.0
    This is a first rate supermarket, and definitely our preferred HEB. The partners are delightful and do a great job - helping with any requests, giving good line and bagging service, and being consistently good humored. Plus, the store 🏪 offers a wide variety of products, including international and vegetarian options.👍🌹
  • CH
    Claire Harlow
    Oct 28, 2025
    5.0
    Always a great experience at this H-E-B! The Thousand Oaks H-E-B is consistently one of the cleanest, most organized grocery stores around. The aisles are wide, everything is easy to find, and the store is always well-stocked with fresh produce, quality meats, and plenty of local favorites. The staff here truly make a difference. They’re friendly, helpful, and go out of their way to make sure customers find what they need. The checkout lines move quickly, even during busy hours, and the curbside pickup team is efficient and courteous. The store feels safe, bright, and welcoming, and the local product selection is always impressive. You can tell the management takes pride in keeping things running smoothly and maintaining a positive shopping environment. If you want a grocery trip that’s quick, pleasant, and reliable every time, the H-E-B on Thousand Oaks is the one to visit.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.