Business Details
About
Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 18140 San Pedro Ave in San Antonio, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
1,980 reviews
5 stars
1,393
4 stars
372
3 stars
108
2 stars
43
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were notable complaints about rude behavior from some employees, particularly at the self-checkout.
Store Cleanliness
Most reviews highlighted the store's cleanliness and organization, with customers appreciating the well-maintained environment.
Product Quality
Customers generally expressed satisfaction with the quality and variety of products, although there were some complaints about specific items being spoiled or misrepresented.
Management Issues
Several reviews pointed out concerns regarding management practices, particularly in relation to employee treatment and customer service responses.
Curbside Experience
The curbside pickup service received mixed feedback, with some customers reporting efficient service while others experienced issues with item quality and substitutions.
- JVJoanne Villarreal2 days ago5.0HEB as usual…AMAZING! Katie the cashier! Awesome customer service !!!
- ARArt Rome3 days ago2.0HEB at Loop 1604 and Hwy 281 You might think that racism only goes from one group to another but not... Experiencing many times of other colored baggers walking away when a customer is of same color or Hispanic, laughing between them for what they think is funny, discriminating others by neglecting to place items in bags ....and sometimes seemed as their "supervisors" are aware or complicit with this action of targeting some customers and walking away from the products belt as a form of discriminating.
- JDJesus DaNurse4 days ago5.0Walked in one day and I saw a lady passed out on the floor. Who helped her? Carly. She is an employee. BAM !! Sprang into action. Her chestnut colored curls flowing in the wind as she heroically assisted. I felt like I was watching a Marvel superhero movie. Whether she is zipping around the store in her trademark Hokas or helping customers that are passed out on the floor, Carly is on it. Ask her a question and if she doesn’t know the answer she’ll go find it. She’ll do it quickly, or at least you’ll think she’ll do it quickly, you really can’t tell because the moment she locks eyes with you BOOM time freezes! You can’t move…you’re caught in her HEB spell. Next thing you know she’s answering your question and you’re just standing there drooling. Carly is awesome.
- AAanaJan 4, 20261.0Food poisoning from the sliced Buffalo chicken at the deli. Called to let them know to dispose of it and they said it was probably something else.
- KRKate RimoloJan 3, 20265.0Love a good HEB. I was born and raised in San Antonio and have lived in many places and HEB still ranks among the top grocery stores I have shopped at. They have a great selection of produce; quality meats, cheeses, fish and baked goods; as well as great brand named items. They also offer very competitive prices. I also love how easy and convenient the curbside option is. Combine this with how philanthropic the family is and I don’t shop anywhere else.
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the operating hours of the H-E-B store at 18140 San Pedro Ave in San Antonio?
The store is open every day from 6:00 AM to 11:00 PM.
Does this H-E-B location offer curbside pickup and delivery services?
Yes, this H-E-B provides curbside pickup, delivery, and same-day delivery options.
What types of products can I find at this H-E-B store?
You can find Food & Drinks, Home and Kitchen items, Health & Beauty products, Baby & Toys, Flowers, Outdoors & Sports gear, and Office & School supplies.
What forms of payment are accepted at this H-E-B store?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payments, Discover, MasterCard, Samsung Pay, and Visa.
Where can I find information about H-E-B's meat sourcing practices?
H-E-B sources meats like Beef, Lamb, Bison, Pork, and Poultry mainly from Texas ranchers and farmers, with some products from the USA, Canada, and Mexico labeled accordingly.
Is this H-E-B store wheelchair accessible?
Yes, it has wheelchair accessible entrances and parking.
Does the store sell organic and prepared foods?
Yes, this H-E-B sells organic products and prepared foods.
Are there any nearby places where I can pick up propane?
Yes, Blue Rhino Propane Exchange is nearby if you need to exchange propane tanks along with your shopping at H-E-B.
Where can I find pharmacy services near this H-E-B?
The H-E-B Pharmacy located nearby provides prescription and health-related services conveniently close to the store.
What entertainment or rental options are close to the H-E-B on San Pedro Ave?
Redbox rental kiosks are nearby, offering a convenient spot to rent movies or games before or after your grocery trip.