H-E-B

4.5
1960 reviews

About

Grocery Store
No store does more than your nearby H-E-B located at 18140 San Pedro Ave in San Antonio, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
18140 San Pedro Ave, San Antonio, TX
78232, United States

Hours

Reviews

4.5
1,960 reviews
5 stars
1,377
4 stars
370
3 stars
108
2 stars
43
1 star
62

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers consistently praised the store for being clean and well-organized.

Product Selection

The store offers a wide variety of products, including fresh produce and specialty items, although some customers noted a push towards HEB's own brands.

Customer Service

While many reviews highlighted friendly and helpful staff, there were instances of poor customer service experiences reported.

Curbside Experience

Curbside pickup generally received positive feedback for efficiency, though there were some complaints about item handling.

Management Concerns

Some customers expressed concerns about employee treatment and management practices, particularly regarding senior staff.
  • DG
    Destiny Gomez
    3 days ago
    5.0
    Kaite is amazing I think she is a manager and she is so sweet and helpful! Every time I come I see her greeting everyone with a smile. She talks to the employees with respect and love. Thank you so much Katie for being so kind and making the store a comforting place to go!
  • MC
    Majeur Carruzakes
    Nov 11, 2025
    5.0
    I love this HEB although it's very busy.
  • AG
    Ana Gómez
    Nov 10, 2025
    5.0
    I forget the name of the female manager there. I just want to say how pleasant she is. Always extra friendly, smiling, making peoples day brighter. Wish more people had her heart
  • JM
    Joel Medrano
    Nov 4, 2025
    5.0
    Better HEB place on Northwest area. You can see popular celebrities in San Antonio shopping in this place.
  • KP
    Krystal Powelson
    Oct 25, 2025
    5.0
    We truly need these across the country

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.