H-E-B

4.4
3934 reviews

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 1601 Nogalitos St in San Antonio, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
1601 Nogalitos St, San Antonio, TX
78204, United States

Hours

Reviews

4.4
3,934 reviews
5 stars
2,675
4 stars
735
3 stars
274
2 stars
102
1 star
148

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.

Cleanliness

The store is frequently described as clean and well-organized, although some reviews noted issues with maintenance and cleanliness in certain areas.

Parking Issues

Numerous reviews highlighted difficulties with parking, especially during peak hours, and suggested that the curbside pickup area needs improvement.

Product Quality

While many customers appreciated the variety and quality of products, there were complaints about specific items like moldy berries and issues with the produce department.

Store Layout

The unique two-story layout and cart escalator received mixed reviews, with some customers finding it convenient while others found it confusing.
  • SR
    sandra rios-torres
    Dec 30, 2025
    4.0
    Love heb. Cool way they have the escalator for people and one for baskets. Store is a bit small.
  • ZZ
    ZcretChaosAngel
    Dec 27, 2025
    1.0
    Been waiting for the women restroom for more then 30 mins. I seen other women were waiting also as i was waiting for the single restroom with my sister who also need to go.(somebody was in there so long. none of my buisness) I ask the cleaner how long it will take as she cleaning the whole restroom floor. (For also the other women who were needed to go badly.) But she ignore me. It shouldnt take that long at all.
  • CG
    Christina Gutierrez
    Dec 16, 2025
    2.0
    First off HEB customer service is great! However, the curbside parking is horrible. I see there are so many customers parking there who are not utilizing curbside pick up. There needs to be a better way at to keep up with the flow especially during peek hours.
  • JG
    Jose Gonzalez
    Dec 12, 2025
    4.0
    One of the best everything you can need for your home.
  • SR
    South Texas Reviewer
    Dec 5, 2025
    5.0
    I usually go to Zarzamora or the Pleasanton HEB for my food. This time I came here. It was interesting going to a 2nd floor, a little complicated at first, but easy to follow where people were entering through. Cashier Rocco G was Funny and super helpful. He didn't get annoyed when I asked him for a price check. He even started a conversation about my day. I NEVER get that customer service at the Zarzamora location! Once a bagger was super nice, but I usually get ignored over there. Keep that young man, he's a good one. Other than that, You need more fruit selections.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.