Business Details
About
Grocery Store
No store does more than your nearby H-E-B located at 1955 Nacogdoches in San Antonio, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryNot available
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
1,596 reviews
5 stars
1,147
4 stars
304
3 stars
66
2 stars
25
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on staff interactions; some employees are praised for their friendliness and helpfulness, while others received criticism for poor service and lack of professionalism.
Store Environment
Customers appreciate the clean, organized, and nostalgic atmosphere of the store, noting its small size and neighborhood feel.
Product Selection
While many customers find the store well-stocked with essentials, some feel the variety is limited compared to larger HEB locations.
Pricing
Customers generally view HEB as a more affordable option compared to competitors like Walmart.
Accessibility
The store's smaller size is seen as a benefit for quick shopping trips, but some customers noted issues with entrance accessibility during certain hours.
- JSJesse Sandoval5 days ago5.0The best place ever for grocery shopping. Unbeatable selection, great prices, helpful staff!
- SPShelley ProctorNov 16, 20255.0HEB is the best grocery store in the USA!!
- TSTammie SchmidtNov 7, 20255.0Dianne was an amazing help. Very customer service oriented. Great personality!!!
- BBBookoo “BooKoo”Nov 5, 20255.0Everyone is great except the mean man in the deli dept. He always seems mad!! The older Caucasian guy, should be more personable to Cxs, just my opinion. All other deli workers are great!!
- LLLynneOct 13, 20253.0I wasn't sure how to rate this review since my issue was with an employee (Damiam) and not with the store as a whole. I was at the Nacogdoches store to pick up water. In the past I enter on the self serve side, and ask an HEB employee who is usually standing by the door if someone can assist me with the water since it is too heavy for me to pick up. They called an employee who met me by the water aisle and as he approached I told him he would need a basket. He clearly was annoyed that I didn't have a basket when he stated, "Well, I thought you would at least have a basket." He loaded up the water and was prepared to leave so I asked him if he could help me carry the water out to my car. He said no, and asked me why I couldn't carry it out to my car myself. I told him that I come to this particular store to get water often and no one has ever told me that they couldn't assist me before. He started asking me personal medical questions about why I couldn't take the water to my car. He asked me if I was hurt, do I have a medical problem, do I have an injury and I told him his questions were not appropriate and it was none of his business. He seemed slightly offended and said that he just wanted to know if there is something wrong with me. I finally said if you don't want to help me just find me someone else, which is exactly what he did. He passed me back to the employee (Andrew) who was overseeing the self service area at the time so they switched places so Damian wouldn't have to take the water to my car. In the time Damian spent arguing with me, he could have had the task already done and moved on. On the flip side, Andrew is very professional and has assisted me in the past. (Customer service training for Damian please!) His boss stated he is in some kind of management program is not allowed to carry items out to the cars. What nonsense. I guess you're out of luck if he is the only one available. The manager that was on duty that night didn't even know who he was. Wow, the store is not that big!
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the operating hours of the H-E-B store in Oak Park, San Antonio?
The H-E-B store at 1955 Nacogdoches is open daily from 6:00 AM to 11:00 PM.
Does this H-E-B location offer curbside pickup options?
Yes, curbside pickup is available at this H-E-B location for customer convenience.
What types of products can I find at the Oak Park H-E-B store?
You can find Food & Drinks, Home and Kitchen items, Health & Beauty products, Baby & Toys, Flowers, Outdoors & Sports goods, and Office & School supplies.
What payment methods are accepted at this H-E-B store?
This location accepts American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payments, Discover, MasterCard, Samsung Pay, and Visa.
Where can I find information about the COVID-19 vaccine at H-E-B?
Visit https://vaccine.heb.com/ for the latest news and FAQs regarding the COVID-19 vaccine.
Where does H-E-B source its meat products?
H-E-B sources fresh and frozen meats mainly from Texas suppliers, with some products from across the USA, Canada, and Mexico, all labeled by country of origin.
Is this H-E-B store wheelchair accessible?
Yes, this H-E-B has wheelchair accessible entrances and parking, along with public restrooms.
What nearby restaurants can I visit before or after shopping at H-E-B?
You can enjoy meals at nearby restaurants like BurgerFi, Millano Risorante Italiano, Fish City Grill, ThunderCloud Subs, and Starbucks, all within close proximity to H-E-B.
Are there financial services near H-E-B for convenient access while shopping?
Yes, services such as Coinme (currency exchange and ATMs), HEB ATM, and Western Union money transfer are nearby for your convenience.
What entertainment or convenience kiosks are located near the Oak Park H-E-B?
Redbox rental kiosks for videos and games are located nearby, perfect for picking up entertainment options during your visit.