H-E-B

4.3
4892 reviews

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 6580 FM 78 in San Antonio, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
6580 FM 78, San Antonio, TX
78244, United States

Hours

Reviews

4.3
4,892 reviews
5 stars
3,055
4 stars
1,035
3 stars
404
2 stars
140
1 star
258

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their excellent service.

Store Cleanliness

Feedback was mixed; while some customers noted clean stores, others reported unpleasant odors and unclean conditions.

Product Quality

There were complaints about poor quality meat and inconsistent produce, contrasting with positive remarks about fresh fruits and vegetables.

Store Layout

Several reviews mentioned the cramped layout and ongoing renovations, making shopping difficult for some customers.

Busy Atmosphere

The store is frequently busy, leading to long lines and crowded conditions, but many noted that the checkout process is generally efficient.
  • MW
    Mswends Walton
    Dec 31, 2025
    2.0
    Too small. This area really needs a better HEB
  • SA
    Sunni Almond
    Dec 30, 2025
    5.0
    They have everything, somehow more stuff than others. You just have to remember which H-E-B has all the things you need or you have to go to a couple of them to get all the things you need.
  • SP
    Stephanie Page
    Dec 28, 2025
    2.0
    Today 12/28/25 at approximately 4 PM, I went into this H-E-B on FM 78 as I started walking down the aisles I started to smell the most horrible smell I’ve ever smelled in my life. It smelled like rotting flesh or dead carcasses. It made me nauseous.. I started to realize that the customers walking by me had the same horrified look on their faces as they too, were smelling the smell of rotting flesh or dead carcass.. I quickly pushed my cart to the front of the store so I can go report to Management because I thought they simply could not be aware that this smell was in aisle seven and eight in the middle of the store. Something had to have died there.. I found a manager who simply smiled at me and said that smell is a paying customer. He is actively shopping so we can’t put him out the store. This was 1 man clearly who is sick with a fleshing eating/ rotting disease.. she explained to me that they simply could not ask him to leave. But There were hundreds of customers in the store at 4 PM smelling this smell and actively reacting to it and I personally had to leave the store because I left aisle seven and eight walked all the way to the other side of the store and guess what the smell was over there as well. The smell engulfed the entire store and was making its way up to the registers. .. Next time for the good of all the people in the store, tell the 1 customer you need to leave!
  • KS
    K Simmons
    Dec 23, 2025
    5.0
    Great place to shop my food with customer service stores are clean and stores are everywhere in TX
  • YM
    Yo Mama
    Dec 21, 2025
    3.0
    I pulled into the parking lot and the storefront looked scary, so I went to one a few minutes down the road. Not sure how it is on the inside, but it looks like some criminal activity might go down there.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.